and bug fixing. Coordinate with tier-1 support and provide tier-2 support, resolving operational issues or escalating when necessary. Participate in follow-the-sun support model, communicating issues clearly in ticketing systems, and providing well-organized issue handoffs at end-of-day. Requirements: The ideal candidate will be More ❯
and bug fixing. Coordinate with tier-1 support and provide tier-2 support, resolving operational issues or escalating when necessary. Participate in follow-the-sun support model, communicating issues clearly in ticketing systems, and providing well-organized issue handoffs at end-of-day. Requirements: The ideal candidate will be More ❯
Operations Specialist, Global Operations to work in support of live operations, proactive threat monitoring, and emergency response tasks carried out within our 'Follow the Sun' Global Operations Centres in Annapolis USA, Bournemouth UK, and Singapore. This includes the coordination and oversight of various global operations involving emergency safety support … threat monitoring of client personnel and assets globally, and the compilation of threat information and mitigation advice. The position holder works a 'follow the sun' 9-hour day shift pattern to ensure 24/7/365 operations. You must be responsible, diligent, composed under pressure, and demonstrate high More ❯
