Head of Customer Service
Glasgow, Lanarkshire, Scotland, United Kingdom
MBM Travel Executives Ltd
Germany ?? Drive customer retention, satisfaction, and review scores ?? Implement CRM, AI and automation tools to improve efficiency ?? Build and support a scalable, high-performing team ?? Launch a follow-the-sun global service model ?? Embed data, KPIs, and continuous improvement What youll bring: ? Experience leading large, multilingual service teams ? Proven success scaling in fast-growth, digital or travel businesses ? Hands More ❯
Employment Type: Permanent
Posted: