Project Manager
- Location
- City Of London, England, United Kingdom
experience delivering Microsoft Dynamics 365 CRM projects. Experience within Housing Associations, Local Authority Housing, or Social Housing organisations. Experience integrating Dynamics 365 with Housing Management Systems such as: NEC Housing (Northgate) Civica Orchard Housing Open Housing Strong stakeholder engagement and supplier management skills. Experience managing UAT, data … migration, training, and business change activities. Strong governance, RAID management, and reporting experience. Desirable Experience Complaints management or customer service transformation projects. Dynamics 365 Customer Service or Customer Engagement modules. Customer portals, resident portals, and self-service platforms. Housing repairs, tenancy management, asset management, or resident ...