4 of 4 Supplier Management Jobs in Inverness

About the job you’re consideringThe SIAM Incident and Knowledge Analyst is accountable for coordinating and supporting Incident Management and Knowledge Management activities across a complex multi-supplier environment. The role is outcome-focused, ensuring incidents are managed effectively while knowledge articles are created, maintained, and shared … offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.Your roleCoordinate and support Incident Management and Knowledge Management processes across a multi-supplier service environment, ensuring effective incident resolution and the availability of accurate, reusable knowledge.Work closely ...

About the job you’re consideringThe SIAM Incident Management Team Leader is accountable for leading the Incident Management function within a complex multi-supplier environment, ensuring the effective coordination, governance, and resolution of incidents across integrated service providers. The role is responsible for providing … leadership, guidance, and development for the Incident Management team while driving a consistent and outcome-focused approach to incident management.The Team Leader oversees the end-to-end management of major, high-priority, and business-critical incidents, ensuring timely service restoration, minimising business impact, and maintaining effective communication with ...

About the job you’re consideringThe SIAM Problem Analyst is accountable for identifying, analysing, and managing problems across a complex multi-supplier environment to reduce the impact and recurrence of service disruptions.The role is outcome-focused, ensuring that underlying causes of incidents are investigated and addressed through effective supplier … integration. The Problem Analyst will drive root cause analysis, coordinate permanent resolutions, and maintain oversight of problem records while ensuring suppliers meet their problem management obligations and performance commitments. Through proactive trend analysis, continual improvement, and data-driven insights, the role contributes to improved service stability, reduced incident volumes ...