Service Delivery Manager
Broughton, Vale of Glamorgan, UK
Guidant Global
service quality using ServiceNow dashboards, ensuring high standards are maintained. Stakeholder Engagement: Act as the main point of contact for business escalations, managing these within agreed processes and timescales. Supplier Management: Oversee relationships with service providers, reviewing root cause analyses and action plans, and supporting users with contract-related queries. Continuous Improvement: Gather feedback from the business, share More ❯
Employment Type: Full-time
Posted: