2 of 2 Supplier Relationship Management Jobs in West London

We're working with Heathrow Airport to find an experienced Commercial Manager to join their Technology & Corporate Services Procurement team. This is a high-impact role supporting strategic sourcing, supplier management, and commercial delivery across critical Cyber and Technology programmes. What You'll Be Doing: Lead procurement strategies across Cyber & Technology, from sourcing to post-contract management … contact for stakeholders, capital projects, and supplier relationships Manage strategic sourcing for high-value, complex programmes Oversee contract renewals, supplier performance, and commercial governance Implement Heathrow's SRM framework to drive supplier collaboration and performance Key Skills & Experience: Strong background in procurement and contracting , including strategy, negotiation, and post-contract support Experience working on Cyber and Technology … programmes Ability to influence senior stakeholders and drive value through innovative commercial models Skilled in supplier relationship management and performance tracking Desirable: Professional qualifications such as CIPS, MRICS, APM , or equivalent Knowledge of aviation, security assets, support models , and emerging technology trends If you're ready to shape the future of technology procurement at one of the More ❯

working to deliver first-class solutions, ensuring a service that is Fit for Purpose and meeting the needs of the business. Key Responsibilities: To build and maintain the service relationship between Retail Technology and its stakeholders across the business. Define, agree, and manage service level agreements (SLAs) and operational level agreements (OLAs) for services. Report on the quality of … by suppliers including Scientific Games and Vodafone, based on transparent KPIs. Manage the operational budgets for outsourced services, including those provided by Scientific Games and Vodafone Working with the Supplier Relationship Manager, define, agree, and manage service improvement plans where the quality of the service does not meet the required threshold. Point of contact to engage and provide … support to business and technical stakeholders of the service. Ideally, you'll have: Strong experience in service management, especially in the retail field services space. Experience of defining and managing SLAs and OLAs, as well as generating and presenting service reports and KPIs. Experience of defining and managing service improvement plans Experience of working within ISO 20000-certified environment More ❯