Challenger is a leading North American freight transportation company. In 40 years, Challenger has grown from one person with a vision and a truck to an international transportation and supplychainmanagement company. We win as a team when we work as a team, and succeed when our employees succeed. We want people who are resilient, team … French is preferred Extremely organized, flexible, proactive and creative Excellent selling, presentation and communication skills PC competency in PowerPoint, Word and Excel program Strong MS Office skills Strong time management skills Creative and effective problem solving ability Excellent knowledge of North American transportation modes and customers Detail and deadline oriented, with the ability to effectively prioritize and multi-task More ❯
Lutterworth, Leicestershire, East Midlands, United Kingdom
Culina Group Limited
in United Kingdom and Ireland. It provides chilled, ambient, contract packaging, and bonded logistics services, as well as value-added services, such as online visibility and systems integration, pallet management, and supplychain management. Job Description Joining Culina Group as the Head of IT Product Support you will be responsible for building and leading a high-performing … ensuring that response times, resolution targets, and availability metrics are met. Report on and communicate performance against SLAs to stakeholders, highlighting areas for improvement and proposing corrective actions. Incident Management Lead the investigation and resolution of product-related incidents and outages, working closely with cross-functional teams to minimize downtime and restore services quickly. Analyse root causes of incidents … and implement preventive measures to reduce the likelihood of recurrence. Ensure that incident management processes align with industry best practices and adhere to agreed-upon service levels. Team Management Lead and manage a team of product support specialists, providing coaching, mentoring, and performance management. Allocate resources effectively, monitor workload, and provide guidance to team members to ensure optimal More ❯
Lutterworth, Leicestershire, East Midlands, United Kingdom
Culina Group Limited
in United Kingdom and Ireland. It provides chilled, ambient, contract packaging, and bonded logistics services, as well as value-added services, such as online visibility and systems integration, pallet management, and supplychain management. Job Description Joining Culina Group as Service Delivery Manager, you will be responsible for the Management and efficiency of day to day … of work (SOW) with outsourcing vendors. Knowledge of service delivery and service support disciplines as defined under ITIL. Specialist knowledge in developing and maintaining ITIL policies and procedures. Project management Report Writing, Production of Graphs and Trend Analysis Presentations Additional Information As part of our drive to make Culina Group a great place to work. We are proud to More ❯