4 of 4 Support Analyst Jobs in Basingstoke

IT Support Analyst (Apprentice or Junior Route - development role) Location: Basingstoke | Salary: £18,000-£23,000 depending on experience | Benefits: Excellent benefits package Looking to launch your career in tech support? This is a brilliant entry point into a global IT environment where you'll receive structured training, hands-on experience, and exposure to industry-grade tooling … fresh out of college or starting a new career chapter, this 18-24 month development role will give you the skills and platform to progress into a permanent IT support role. You'll join a collaborative and growing team, supporting 1,500+ users across the UK and international sites. From troubleshooting issues to supporting onboarding, asset management and documentation … in-person with IT issues across hardware, software and networks Logging, documenting and managing incidents using an ITSM system Assisting with onboarding/offboarding, device setup, account creation and support Shadowing experienced IT team members and gradually taking ownership of 1st line support tickets Helping maintain technical documentation and knowledgebase articles Gaining hands-on exposure to tools like More ❯

D365 CE Support Analyst - Basingstoke (Hybrid) - £40k Join an established, forward-thinking Microsoft Partner, delivering essential support and development across a range of industries to help clients implement and optimize their solutions! Roles and Responsibilities Log, manage, and resolve D365 support tickets using Dynamics 365 Apply updates such as new fields, form updates, workflows, or Power … Automate flows Communicate effectively with clients and internal stakeholders Support onboarding and improvements for new and existing clients Skills and Qualifications Experience with D365 CE customisations (fields, forms, workflows, security roles) Strong data handling skills (importing/exporting/validating data) Minimum 2 years in a support or helpdesk role Microsoft certs and knowledge of Power Platform, JavaScript More ❯

IT End User Support Analyst, Basingstoke, £31-38k + Benefits including private Medical, Hybrid Working). Career Switch/IT Career available in an IT Support Team. Are you a people-first problem-solver with a passion for technology and hands-on IT support? This is a great opportunity to join a global IT team … the ground. Whether you're early in your IT career or have a few years of experience, this is your chance to part of a genuinely collaborative, multi-site support operation - where you will not just sit on a support desk. You'll be part of a global team supporting 1,500+ users across manufacturing and corporate environments. … two which is expensed), where you'll be the face of IT-ensuring smooth service, resolving escalated issues and maintaining critical IT infrastructure. Join a hands on, high autonomy support team working in a customer facing environment with regularly desk side & field work. Due to the nature of the organisation, you would need to pass a security vetting. More ❯

Job Description We're looking for a proactive Dynamics 365 Support Analyst to join a well-established IT and Dynamics service provider. The role involves supporting a variety of client environments across cloud and on-prem setups, providing prompt issue resolution and system enhancements. You'll work closely with customers and internal teams, helping to customise and develop … stack and is ideal for someone with experience supporting or customising internal CRM systems who is looking to advance into consultancy or technical development. Roles and Responsibilities Handle incoming support tickets and service requests through Dynamics 365 Investigate and troubleshoot issues via phone, email, or occasional onsite visits Customise and configure D365 environments - including fields, forms, workflows, and permissions … Experience customising Dynamics 365 (e.g. forms, business rules, security settings) Good understanding of data handling: exporting, cleaning, and importing records Minimum 2 years' experience in a desktop or application support role Clear verbal and written communication skills Ability to work independently and as part of a small team Desirable Skills Familiarity with Power Apps and Power Automate Understanding of More ❯