Support Analyst Jobs in Bolton

3 of 3 Support Analyst Jobs in Bolton

Application Support Analyst

Bolton, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Application Support Analyst, bolton, greater manchester col-narrow-left Client: US3 Consulting Location: bolton, greater manchester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Job Title: Application Support Analyst Location … Manchester (Hybrid – 3 days in the office) Status: Permanent Job purpose: Provide 3rd line application support, managing incidents and escalations through to resolution Communicate effectively with business stakeholders, internal and/or 3rd party support teams Ensure resolution of incidents according to agreed SLA's Apply problem solving skills to recreate, debug, identify and resolve issues Perform root … cause analysis of issues to prevent reoccurrence Form part of the on-call rota for out of hours critical incidents Provide proactive support & maintenance across the application landscape Create, review and maintain support documentation for deploying and configuring applications Monitor/deploy application updates & patches Develop understanding of systems within the application landscape Support internal projects with More ❯
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Technical Support Analyst

bolton, greater manchester, north west england, united kingdom
Propel
AI Support Engineer | Computer Vision | Retail Tech Are you passionate about solving complex problems and working with cutting-edge AI and computer vision technology? We’re looking for a Technical Support Engineer/Systems Analyst to play a key role in the success of AI-powered systems deployed across global retail environments. This is a fantastic opportunity … If you enjoy diving deep into technical challenges, working closely with customers, and driving meaningful change, we want to hear from you. 🧠 What You’ll Be Doing: Handle escalated support queries from customers Troubleshoot complex issues and ensure resolution or appropriate escalation Analyse video footage and AI metadata to investigate system anomalies Create detailed reports on system performance Help … shape future system enhancements and boost customer satisfaction ✅ What You’ll Bring: Experience in a technical support or analyst role, ideally with AI or software systems Confidence in dealing with customers and translating complex issues into simple terms Ability to analyse structured/unstructured data, especially video and metadata Bonus Points for: Exposure to AI, computer vision, or More ❯
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Product Support Analyst (Bilingual Dutch / English)

Bolton, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
ranked as a great place to work for their strong culture, teaming with authenticity, and rewarding career opportunities! We are now hiring for a Bilingual (English/Dutch) Product Support Analyst to support their SaaS Solutions Location : UK (Remote role) Salary : £34,100 Fixed + 8% Bonus paid Quarterly (Fully attainable) +Uncapped Paid Holiday entitlement + Amazing … working culture Must be Bilingual: DUTCH/ENGLISH CLEAR CAREER PROGRESSION PLAN in this role with plenty of opportunity across the org and Annual Salary Reviews. About the Product Support Analyst (Bilingual Dutch) Reporting to a Manager of Product Support, our Product Support Analysts are the core of what we do, which is creating and delivering … an incredible customer experience! As a Product Support Analyst, you are on the front lines as our customers' first point of contact, responsible for understanding and empathizing with the technical challenges they’re facing and how these challenges impact their business. Supporting our 15+ product lines, it is your job to strive for first-call resolution, troubleshooting any More ❯
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