1 to 25 of 40 Support Analyst Jobs in Manchester

Get AI-powered advice on this job and more exclusive features. Location: Manchester (Hybrid – 3 days in the office) Status: Permanent Job purpose: Provide 3rd line application support, managing incidents and escalations through to resolution Communicate effectively with business stakeholders, internal and/or 3rd party support teams Ensure resolution of incidents according to agreed SLA's Apply … debug, identify and resolve issues Perform root cause analysis of issues to prevent reoccurrence Form part of the on-call rota for out of hours critical incidents Provide proactive support & maintenance across the application landscape Create, review and maintain support documentation for deploying and configuring applications Monitor/deploy application updates & patches Develop understanding of systems within the … application landscape Support internal projects with technical design reviews and environment builds/deployment Key accountabilities To be aware of and comply with all company policies and procedures, including but not limited to the Group/Company Data Protection policy, Equal Opportunities policy, Email and Internet Acceptable Usage Policy, in addition to Fire and Health and Safety Regulations. The More ❯

Social network you want to login/join with: Application Support Analyst, bolton, greater manchester col-narrow-left Client: US3 Consulting Location: bolton, greater manchester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Job Title: Application Support Analyst Location … Manchester (Hybrid – 3 days in the office) Status: Permanent Job purpose: Provide 3rd line application support, managing incidents and escalations through to resolution Communicate effectively with business stakeholders, internal and/or 3rd party support teams Ensure resolution of incidents according to agreed SLA's Apply problem solving skills to recreate, debug, identify and resolve issues Perform root … cause analysis of issues to prevent reoccurrence Form part of the on-call rota for out of hours critical incidents Provide proactive support & maintenance across the application landscape Create, review and maintain support documentation for deploying and configuring applications Monitor/deploy application updates & patches Develop understanding of systems within the application landscape Support internal projects with More ❯

Job Title: Application Support Analyst Location: Manchester (Hybrid – 3 days in the office) Status: Permanent Job purpose: Provide 3rd line application support, managing incidents and escalations through to resolution Communicate effectively with business stakeholders, internal and/or 3rd party support teams Ensure resolution of incidents according to agreed SLA's Apply problem solving skills to … debug, identify and resolve issues Perform root cause analysis of issues to prevent reoccurrence Form part of the on-call rota for out of hours critical incidents Provide proactive support & maintenance across the application landscape Create, review and maintain support documentation for deploying and configuring applications Monitor/deploy application updates & patches Develop understanding of systems within the … application landscape Support internal projects with technical design reviews and environment builds/deployment Key accountabilities To be aware of and comply with all company policies and procedures, including but not limited to the Group/Company Data Protection policy, Equal Opportunities policy, Email and Internet Acceptable Usage Policy, in addition to Fire and Health and Safety Regulations. The More ❯

IT Support Analyst - £30k - £32k - Altrincham Hybrid - Fintech If you have around 2 years experience in a IT Support role and looking for a company to take the next step this could be the route to go. Its in the Fintech domain, highly varied work, with lots of differing career progression options (Be that Data, Development, Security … Infrastructure or more). Key responsibilities include: 1st and 2nd Line Support across hardware, desktop, database, reporting, software, and networking Managing incidents and service requests via the internal helpdesk/ticketing system Supporting internal systems (Windows 10/11, Active Directory, Microsoft 365) Assisting with mobile and desktop device setup, configuration, and MDM tools Patching, security updates, and basic … infrastructure tasks Collaborating with wider tech teams on improvements, rollouts, and upgrades What We’re Looking For: Experience in a similar IT Support role (1st/2nd Line) - Apprenticeship or year in industry would be considered Knowledge of Windows OS, Active Directory, hardware troubleshooting Familiarity with Microsoft 365, Dell/HP devices, and networking basics Exposure to mobile device More ❯

IT Support Analyst - £30k - £32k - Altrincham Hybrid - Fintech If you have around 2 years experience in a IT Support role and looking for a company to take the next step this could be the route to go. Its in the Fintech domain, highly varied work, with lots of differing career progression options (Be that Data, Development, Security … Infrastructure or more). Key responsibilities include: 1st and 2nd Line Support across hardware, desktop, database, reporting, software, and networking Managing incidents and service requests via the internal helpdesk/ticketing system Supporting internal systems (Windows 10/11, Active Directory, Microsoft 365) Assisting with mobile and desktop device setup, configuration, and MDM tools Patching, security updates, and basic … infrastructure tasks Collaborating with wider tech teams on improvements, rollouts, and upgrades What We’re Looking For: Experience in a similar IT Support role (1st/2nd Line) - Apprenticeship or year in industry would be considered Knowledge of Windows OS, Active Directory, hardware troubleshooting Familiarity with Microsoft 365, Dell/HP devices, and networking basics Exposure to mobile device More ❯

help us achieve our goal of making communications work for everyone. About the team you’ll be part of You’ll be joining our friendly and dedicated Local TechHub Support Team, who are passionate about delivering a first-class face-to-face ICT support experience. Working collaboratively with our trusted outsourcing partner, we provide hands-on support … We take pride in creating a welcoming environment where every team member is valued, supported, and empowered to make a real difference. Purpose of the Role As a TechHub Support Analyst (TSA), you will be the “face of Ofcom ICT”, placing colleague experience at the heart of every interaction. You'll provide responsive, high-quality support by … solutions. You'll play a key role in gathering feedback from colleagues and ensuring it is communicated internally to help drive service improvement. In addition to day-to-day support, you will collaborate with the Service Management and Programme Delivery teams to help maintain service levels, support new or changing ICT services, and contribute as a technical resource More ❯

than at a traditional law firm. Our IT team is dedicated to making this transition smooth and effortless, using innovative technology to enhance efficiency and offering tailored training and support to ensure Partners are confident and proficient with our systems. Key Responsibilities Provide technical support for hardware, software, and network issues, ensuring timely and accurate resolutions. Act as … an escalation point for 1st line support, offering more in-depth troubleshooting and support. Manage and resolve incidents, service requests, and technical queries in line with the firm's SLAs. Maintain and support Windows-based desktops, laptops, and mobile devices. Administer and troubleshoot issues with Office 365, Active Directory, and Exchange. Provide support for legal-specific applications … Perform regular system maintenance tasks, including patch management, software updates, and backups. Liaise with third-party vendors and service providers to resolve issues as necessary. Maintain accurate documentation of support processes, resolutions, and system changes. Contribute to IT projects, such as system upgrades and rollouts. Mentoring 1st line support staff is an essential part of the role. Helping More ❯

Social network you want to login/join with: Information Technology Support Analyst, manchester col-narrow-left Client: RedRock Resourcing Location: manchester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: IT Support Technician – 1st/2nd Line ? Exeter (Hybrid Working … I’m currently working with a leading professional services organisation based in Exeter who are looking for a skilled and customer-focused 1st/2nd Line IT Support Technician to join their growing team. This is a fantastic opportunity for someone with helpdesk experience and a solid grounding in the Microsoft tech stack to join a collaborative and forward … thinking IT function. ? The Role: You’ll be responsible for delivering high-quality IT support across the business, acting as the first point of contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. ? Day-to-Day: Responding to and resolving 1st and 2nd line support tickets Supporting users across More ❯

Essity B 263.8 (-6.2 SEK) on 14-Jun-2025 17:29 Do you have a background in IT Support? Are you confident working independently while also thriving in a collaborative team environment? If so, our IT Support Analyst role at our Trafford Park manufacturing site could be the perfect next step in your career. About the … Role As the on-site IT Support Analyst at Trafford Park, you’ll be the go-to expert for second-line support, handling a dynamic mix of software and hardware issues. You’ll also collaborate with our operational technology teams to ensure our manufacturing systems run smoothly and efficiently. You will be joining a successful, collaborative and … friendly team that operates over our UK, Holland, Finland and Sweden manufacturing sites. Your impact won’t stop at Trafford Park— you’ll also provide regular support to our operations in North Wales and Bury, with travel 1–2 days per week when required . You’ll offer remote support and collaborat e across our 9 manufacturing sites More ❯

Join to apply for the TechHub Support Analyst role at Ofcom Join to apply for the TechHub Support Analyst role at Ofcom Direct message the job poster from Ofcom Senior Technology Recruitment Partner @ Omni | Diversity Recruiting Please note this role will close at 00.01 on the 25th June so we advise making your application by midnight … clear – we live by our values: Empowerment; Excellence; Collaboration; Agility and Respect. These define how we work to deliver our purpose, now and in the future. The behaviours which support these values set the path for a fully inclusive and innovative culture at Ofcom. We focus not only on what we do, but how we do it. We pride … being an organisation of people who genuinely care about helping others. About the team you’ll be part of You’ll be joining our friendly and dedicated Local TechHub Support Team, who are passionate about delivering a first-class face-to-face ICT support experience. Working collaboratively with our trusted outsourcing partner, we provide hands-on support More ❯

Senior IT Support Specialist – Altrincham – £30k + Bens + Bonus DCS Technology are partnered with an Employee Owned legal firm in Altrincham. Due to growth across the business we are assisting with expansion of their IT support function. We are looking to add an ambitious and passionate IT Support Analyst to join the team. As an … IT Systems Support Engineer, This varied role includes 1st line and 2nd line problem solving, managing their full IT estate, and liaising with 3rd party providers and suppliers. You’ll also contribute to the development and improvement of their Practice and Case Management software, and play a key part in project work for new applications and system enhancements. This … opportunity for someone eager to broaden their skills, take ownership of IT projects, and help drive innovation in a dynamic legal environment. Key Responsibilities: 1st line & 2nd Line IT support and troubleshooting - Azure AD, Microsoft 365, InTune Managing and maintaining the firm’s IT infrastructure - general understanding of LAN & WAN connectivity Liaising with external IT providers and suppliers Supporting More ❯

Senior IT Support Specialist – Altrincham – £30k + Bens + Bonus DCS Technology are partnered with an Employee Owned legal firm in Altrincham. Due to growth across the business we are assisting with expansion of their IT support function. We are looking to add an ambitious and passionate IT Support Analyst to join the team. As an … IT Systems Support Engineer, This varied role includes 1st line and 2nd line problem solving, managing their full IT estate, and liaising with 3rd party providers and suppliers. You’ll also contribute to the development and improvement of their Practice and Case Management software, and play a key part in project work for new applications and system enhancements. This … opportunity for someone eager to broaden their skills, take ownership of IT projects, and help drive innovation in a dynamic legal environment. Key Responsibilities: 1st line & 2nd Line IT support and troubleshooting - Azure AD, Microsoft 365, InTune Managing and maintaining the firm’s IT infrastructure - general understanding of LAN & WAN connectivity Liaising with external IT providers and suppliers Supporting More ❯

Job Description: DCS Technology is partnered with an Employee Owned legal firm in Altrincham. Due to growth across the business, we are assisting with the expansion of their IT support team. We are looking to add an ambitious and passionate IT Support Analyst to join the team. As an IT Systems Support Engineer , this varied role … for someone eager to broaden their skills, take ownership of IT projects, and help drive innovation in a dynamic legal environment. Key Responsibilities: Providing 1st and 2nd line IT support and troubleshooting - Azure AD, Microsoft 365, InTune Managing and maintaining the firm's IT infrastructure - general understanding of LAN & WAN connectivity Liaising with external IT providers and suppliers Supporting More ❯

Join to apply for the IT Support Analyst role at Pinsent Masons Join to apply for the IT Support Analyst role at Pinsent Masons Get AI-powered advice on this job and more exclusive features. Role Overview Here at Pinsent Masons we bring together the best people to get the job done. We’re naturally curious … a difference. You’ll get the opportunity to be involved in varied and challenging work. Working in an open and supportive environment, to deliver outstanding results. Job Description IT Support Analyst Manchester – On site Role Overview Here at Pinsent Masons we bring together the best people to get the job done. We’re naturally curious, constantly learning, listening … challenging work. Working in an open and supportive environment, to deliver outstanding results. Our people are our success, and we work as one team. We are recruiting an IT Support Analyst as part of a second line team to provide exceptional desk-side customer service to users in our London office and remote customer service to other offices More ❯

being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Title: IT Support Analyst Organisation/Team: JD Sports Fashion Plc Group IT Reporting to: IT Service Desk Manager Location: Group Head Office, Bury Level: 5/6 Approx # of … alternative solutions. Problems are solved and opportunities seized by people from all levels of the organisation, working together. Role Description Reporting to the IT Service Desk Manager the IT Support Analyst will be responsible for providing 2 nd line IT Support to the JD business users. To provide technical support, including detection, recording, analysis and the … resolution of incidents received via phone, email, intranet and walk-up. Respond to support enquiries directly from clients, and help them resolve hardware and/or software problems. To maintain a high degree of customer service for all support queries and adhere to all service management principles. To arrange for external technical support where problems cannot be More ❯

Job Title: IT Application Support Analyst Location: Manchester area - full time on site Employment Type: Permanent, Full-time (40 hours/week) Are you an experienced IT Application Support Analyst looking for your next challenge? Join a well-established retail organisation where you'll play a pivotal role in supporting key business applications - primarily Business Central … while liaising with internal teams and external vendors to ensure smooth, efficient system operations. As the IT Application Support Analyst, your responsibilities will include: Logging and resolving incidents, managing service requests, and supporting end users Supporting and maintaining Business Central and other business applications Monitoring system performance to ensure optimal uptime and functionality Contributing to system and process … improvements Collaborating with third-party suppliers and internal teams Involvement in some hardware configuration and installation tasks To be successful, you'll need: Proven experience in an application support or IT systems role Business Central experience highly desirable Experience in a service desk/support environment Proficiency in Active Directory and desktop configuration Strong communication skills and a More ❯

IT Support Analyst Hybrid (South Manchester) Client: Tech-Driven, Cloud-Native Law Firm | Sector: Clinical Negligence Im working with a highly progressive, fully cloud-based law firm thats in growth mode. With a culture rooted in trust, flexibility, and forward thinking, theyre now hiring their first dedicated IT Support Analyst to strengthen their internal tech function. … firm that truly values its people. ?? The Role This is a wide-ranging and varied opportunity, sitting at the front line of the firms IT operations. Youll work across support, onboarding, software configuration, and IT asset management, while also getting involved in innovation projects. Key responsibilities: Provide 1st line IT support to users across all departments, including troubleshooting … issues with Office 365, remote access, cloud tools, and internet connectivity Support core applications including Microsoft 365 , ALB (Practice & Case Management System) , Laserforms, and other third-party tools Investigate and resolve user issues or implement practical workarounds Induct and onboard new starters with device set-up and system access Manage IT assets laptops, phones, user accounts across platforms like More ❯

Application Support Analyst – Payments and Orchestration Services Application Support Analyst – Payments and Orchestration Services Apply locations: GBR - Sheffield, GBR - Welwyn Garden City, GBR - Manchester Time type: Full time Posted on: Posted 30+ Days Ago Job requisition id: R1972 An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and … personal perspectives. Come join the excellence! Overview TNS are currently looking to recruit an Application Support Analyst to join a small, dedicated team of individuals who are responsible for providing technical application support and engineering, technical solutions across our new Payment Orchestration gateway platform. This is a great opportunity for somebody with great technical knowledge or detailed … payments support who wants to apply, learn and be challenged and be involved in our expanding Payments Processing business. Responsibilities This position will provide day to day support for the new Orchestration payment gateway running within an impressive tech stack within the AWS environment. To be involved with the support and managing the production payments application gateway More ❯

Join to apply for the IT Support Analyst - Manchester role at Squire Patton Boggs Join to apply for the IT Support Analyst - Manchester role at Squire Patton Boggs Description Our Manchester office is looking for an IT Support Analyst to join our close-knit Technology department. Working co-operatively with the Technology Services team … and other areas of the Technology department, this position is responsible for the implementation, maintenance and support of PC-based applications, mobile devices, infrastructure components, and telecommunications within the office, ensuring that local and firm-wide systems are consistently delivered and supportable. Description Our Manchester office is looking for an IT Support Analyst to join our close … knit Technology department. Working co-operatively with the Technology Services team and other areas of the Technology department, this position is responsible for the implementation, maintenance and support of PC-based applications, mobile devices, infrastructure components, and telecommunications within the office, ensuring that local and firm-wide systems are consistently delivered and supportable. You'll be rewarded with an More ❯

Join to apply for the Graduate IT Support Analyst role at GRAYCE Join to apply for the Graduate IT Support Analyst role at GRAYCE Get AI-powered advice on this job and more exclusive features. This range is provided by GRAYCE. Your actual pay will be based on your skills and experience — talk with your recruiter … to learn more. Base pay range Direct message the job poster from GRAYCE Job Position: Graduate IT Support Analyst Location: North West - Manchester Application Requirements: 2:1 degree in a technical IT based subject Previous experience in an IT role Ability to work on site 5 days a week Right to work in the UK unsponsored for the … is not on the UK Border Agency's Sponsor Register and is unable to sponsor work visas for international applicants. Overview of role : Working as part of the IT Support Team, responsible for the day-to-day support operations. This includes taking customer enquiries, dealing with hardware issues, explaining and implementing possible solutions to the end customer, running More ❯

Join to apply for the Application Support Analyst role at IRIS Software Group 1 week ago Be among the first 25 applicants Join to apply for the Application Support Analyst role at IRIS Software Group Direct message the job poster from IRIS Software Group Just a regular guy that hires top talent for one of UK … s largest privately held software companies. Be the person our customers can count on—especially when it matters most. We’re hiring an experienced Technical Support Analyst to take the lead during our late shift, supporting schools across North America. This isn’t just a role about closing tickets. It’s about owning them—bringing technical insight, independence … and a calm, solutions-first mindset to every interaction. You’ll be working from 4pm to midnight, Monday to Friday, covering critical support hours when customers still need help, but the rest of the team may have clocked off. That’s why we’re looking for someone confident, capable, and self-driven—someone who knows how to handle responsibility More ❯

The Workplace Analyst is responsible for ensuring the efficient operation of workplace IT technologies by providing end-user support. IN SHORT The Workplace Analyst is responsible for ensuring the efficient operation of workplace IT technologies by providing end-user support, managing hardware and software installations, and performing troubleshooting and maintenance. They work with Apps Teams and Infra … Teams to resolve end-user issues and ensure all workplace devices and systems function optimally to support business operations. WHAT YOU WILL DO Incident and Problem Management: Resolve incidents and service requests related to workplace technologies within established SLAs. Service Request Management: Process end-user service requests related to workplace services, including software installations, equipment setup, access permissions, and … other support needs. Workplace Equipment & Environment Support: Support the installation, configuration, routine health checks, and decommissioning of workplace IT devices (desktop, laptop, phones, meeting room equipment, video conferencing, printers, etc.). Incident & Problem Analysis: Analyse recurring incidents or issues, conducting root cause analysis to identify underlying problems related to workplace services. Vendor & Service Desk Collaboration: Work with More ❯

They provide a face to face technical troubleshooting and fix service as a drop-in facility for colleagues on site. This role is to provide first and second line support directly to colleagues in a professional and friendly manner; the key aim being to provide a fix to the issue at initial contact and failing that take ownership of … the issue and work with the relevant support channels whilst maintaining regular communications with the colleague until resolved. The successful applicant will be required to respond to complex problems by proactively investigating root cause, whilst if necessary delivering workaround for business continuity and ultimately a permanent resolution The role Take ownership of the issue and provide regular communication of … a comprehensive knowledge of the ITVs technology standards and procedures. Working closely with the on-shore and off-shore infrastructure/service desk teams to provide second line technical support, ensuring assigned calls are responded to, diagnosed and resolved swiftly and effectively in line with operational and service level agreements. Ensure outstanding calls are regularly updated to reflect their More ❯

Join to apply for the Support Desk Analyst role at ClearCourse Join to apply for the Support Desk Analyst role at ClearCourse Are you passionate about customer care and have a keen interest in IT and sports? Club Systems International Ltd, the global leader in golf IT applications, is looking for a Service Desk Analystto join … our dynamic team and support our growing customer base worldwide. Since 1982, Club Systems International Ltd has been at the forefront of designing, building, and supporting innovative solutions for golf club administration and management. Our flagship product, ClubV1, along with our Merlin Touch EPOS solution and mobile applications, supports over 1,750 golf clubs globally. With clients spanning the … Europe, and countries like Kenya, Belize, and St Lucia, we’re dedicated to delivering exceptional service to golf clubs and federations around the world. Key Responsibilities Deliver exceptional customer support across various communication channels, including phone, email, live chat, and social media. Diagnose and log incidents accurately, providing effective solutions to meet customer-focused SLAs. Collaborate with customers to More ❯

EMEA Finance Regulatory Change & Support Business System Analyst Manchester, Lancashire, United Kingdom Job Description At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investible assets. We create solutions with our clients that benefit … help make money work for the world. This is what #LifeAtBNY is all about. We’re seeking a future team member for the role of EMEA Finance Regulatory Change & Support Business System Analyst. This role is located in Manchester – HYBRID. The team is tasked with implementing changes across various regulatory reporting domains throughout EMEA, including Financial and Statistical reporting … your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities More ❯