2 of 2 Support Analyst Jobs in Bournemouth

work under own steam Experience of administration functions within an application/system What this role is all about: As an ITSM Application Support Analyst, youll play a key role in ensuring our ITSM platform runs smoothly, is user-friendly, and issues are resolved quickly. Youll support … cases for agreed solutions and ensuring that self-service, self-healing and best practice are encouraged and promoted Create and maintain quality documentation to support training, resolution and application management Analysis and diagnosis of application errors Ensure all users have appropriate access to the application and that joiners, movers ...

work under own steam Experience of administration functions within an application/system What This Role Is All About As an ITSM Application Support Analyst, you’ll play a key role in ensuring our ITSM platform runs smoothly, is user-friendly, and issues are resolved quickly. … support everything from access management and request fulfilment to incident and problem resolution, working closely with teams across the business to improve workflows and automation. Key Actions Self-prioritise their own workload and manage this effectively in line with SLAs and OLAs that are set for the application Manage ...