3 of 3 Support Analyst Jobs in Cambridge

IT Support Analyst Cambridge (On-Site) £30,000 REED Technology are working with a leading professional services firm to recruit an IT Support Analyst to join their Cambridge office on a full-time, on-site basis. This is a great opportunity for someone looking to build their career within IT support while working in a … collaborative and supportive environment. The Role As an IT Support Analyst, you will be responsible for delivering high-quality helpdesk and technical support services to staff across multiple offices. While your primary focus will be supporting colleagues based in Cambridge, you will also provide remote support to staff in other UK locations and occasionally travel to … these offices. Key Responsibilities: Deliver first-line IT support and respond to user queries promptly. Monitor, log, and process up to 100 service desk tickets per week. Perform routine maintenance, testing, and asset management for hardware and software. Assist with installation, upgrading, and repair of equipment, software, and cabling. Support and maintain core IT infrastructure, including laptops, operating More ❯

Our client, an employer of choice, is currently recruiting for an IT Support Analyst to join their team on a full time, permanent basis. Key duties will include: Ensuring all service desk requests are prioritised correctly Reviewing support requests in a timely manner Troubleshooting a range or IT issues Handling requests via phone, web and in person More ❯

1st/2nd Line IT Support South Cambridge £16-£18/Hour + holiday pay We're currently looking for someone to join our client on a short term contract basis, covering a period of sickness within the team. We are looking for someone to start within the next 2 weeks. This is a windows support role, so … are looking for candidates with experience supporting Office 365, Active Directory and providing desktop support to the end users. This is not an entry level role, and we are looking for someone with 3+ years IT experience. Candidates must already live within a reasonable commutable distance of South Cambridge and be happy being onsite 5 days a week. The … Role: 1st - 2nd Line IT Support to internal users Desktop Support Install Software and Hardware Take responsibility for the new starter process Get involved with IT projects, such as office moves, process improvement and infrastructure improvements Requirements: Comfortable creating accounts/resetting passwords using Active Directory Supporting Office 365 3+ years IT Support experience, either from a More ❯