Support Analyst Jobs in Cambridge

Support Analyst
Cambridgeshire > Cambridge

The median Support Analyst salary in Cambridge is £35,640 per year according to job vacancies posted during the 6 months to 20 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
20 Apr 2024
Same period 2023 Same period 2022
Rank 62 96 118
Rank change year-on-year +34 +22 -21
Permanent jobs requiring a Support Analyst 15 4 9
As % of all permanent jobs advertised in Cambridge 1.53% 0.39% 0.56%
As % of the Job Titles category 1.58% 0.45% 0.60%
Number of salaries quoted 9 3 9
10th Percentile £23,750 £21,595 £25,000
25th Percentile £35,000 £25,487 £28,000
Median annual salary (50th Percentile) £35,640 £33,444 £32,151
Median % change year-on-year +6.57% +4.02% +33.96%
75th Percentile £42,250 £37,833 -
90th Percentile £43,895 £39,583 £34,368
Cambridgeshire median annual salary £35,000 £28,000 £28,000
% change year-on-year +25.00% - +16.67%

All Permanent IT Job Vacancies
Cambridge

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cambridge. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Cambridge with a recognized job title 949 880 1,511
% of permanent jobs with a recognized job title 96.94% 85.60% 93.33%
Number of salaries quoted 731 423 601
10th Percentile £31,000 £30,500 £31,250
25th Percentile £40,000 £40,000 £37,500
Median annual salary (50th Percentile) £55,000 £57,500 £55,000
Median % change year-on-year -4.35% +4.55% -
75th Percentile £73,750 £75,000 £72,500
90th Percentile £87,500 £88,750 £85,000
Cambridgeshire median annual salary £52,500 £54,000 £50,000
% change year-on-year -2.78% +8.00% -

Support Analyst
Job Vacancy Trend in Cambridge

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Cambridge.

Job vacancy trend for Support Analyst in Cambridge

Support Analyst
Salary Trend in Cambridge

3-month moving average salary quoted in jobs citing Support Analyst in Cambridge.

Salary trend for Support Analyst in Cambridge

Support Analyst
Salary Histogram in Cambridge

Salary distribution for jobs citing Support Analyst in Cambridge over the 6 months to 20 April 2024.

Salary histogram for Support Analyst in Cambridge

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Cambridge

For the 6 months to 20 April 2024, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridge region featuring Support Analyst in the job title.

1 7 (46.67%) Degree
1 7 (46.67%) Problem-Solving
2 6 (40.00%) SQL Server
3 5 (33.33%) Windows
3 5 (33.33%) PhD
3 5 (33.33%) Microsoft
3 5 (33.33%) Windows Server
3 5 (33.33%) Decision-Making
3 5 (33.33%) Time Management
4 4 (26.67%) VMware Infrastructure
4 4 (26.67%) Project Management
4 4 (26.67%) VMware
4 4 (26.67%) PRINCE2
4 4 (26.67%) SQL
5 3 (20.00%) ITIL
5 3 (20.00%) Facilities Management
5 3 (20.00%) SQL Server Reporting Services
5 3 (20.00%) Azure
5 3 (20.00%) Microsoft 365
5 3 (20.00%) Customer Service
6 2 (13.33%) Data Cleansing
6 2 (13.33%) Social Skills
6 2 (13.33%) Analytical Skills
6 2 (13.33%) Translating Business Requirements
6 2 (13.33%) Requirements Engineering
6 2 (13.33%) iPad
6 2 (13.33%) Data Quality
6 2 (13.33%) Self-Motivation
6 2 (13.33%) Public Sector
6 2 (13.33%) Document Management

Support Analyst Skill Set
Co-occurring Skills and Capabilities in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (13.33%) Microsoft Exchange
1 2 (13.33%) SharePoint
Cloud Services
1 3 (20.00%) Azure
1 3 (20.00%) Microsoft 365
2 1 (6.67%) Power Platform
Communications & Networking
1 2 (13.33%) DHCP
1 2 (13.33%) DNS
1 2 (13.33%) Firewall
1 2 (13.33%) Intranet
1 2 (13.33%) VPN
Database & Business Intelligence
1 6 (40.00%) SQL Server
2 3 (20.00%) SQL Server Reporting Services
3 1 (6.67%) Power BI
3 1 (6.67%) SQL Server Integration Services
General
1 2 (13.33%) Analytical Skills
1 2 (13.33%) Finance
1 2 (13.33%) Public Sector
1 2 (13.33%) Social Skills
Libraries, Frameworks & Software Standards
1 2 (13.33%) XML
Miscellaneous
1 2 (13.33%) iPad
1 2 (13.33%) Management Information System
1 2 (13.33%) Self-Motivation
Operating Systems
1 5 (33.33%) Windows
1 5 (33.33%) Windows Server
Processes & Methodologies
1 7 (46.67%) Problem-Solving
2 5 (33.33%) Decision-Making
2 5 (33.33%) Time Management
3 4 (26.67%) PRINCE2
3 4 (26.67%) Project Management
4 3 (20.00%) Customer Service
4 3 (20.00%) Facilities Management
4 3 (20.00%) ITIL
5 2 (13.33%) CAFM
5 2 (13.33%) Change Management
5 2 (13.33%) Data Cleansing
5 2 (13.33%) Document Management
5 2 (13.33%) Information Security
5 2 (13.33%) Mathematics
5 2 (13.33%) Physics
5 2 (13.33%) Requirements Analysis
5 2 (13.33%) Requirements Engineering
5 2 (13.33%) Resource Management
5 2 (13.33%) Stakeholder Management
5 2 (13.33%) Translating Business Requirements
Programming Languages
1 4 (26.67%) SQL
2 2 (13.33%) T-SQL
Qualifications
1 7 (46.67%) Degree
2 5 (33.33%) PhD
Quality Assurance & Compliance
1 2 (13.33%) Data Quality
2 1 (6.67%) Accessibility
System Software
1 4 (26.67%) VMware Infrastructure
2 2 (13.33%) Active Directory
2 2 (13.33%) Hyper-V
Vendors
1 5 (33.33%) Microsoft
2 4 (26.67%) VMware
3 2 (13.33%) Veeam