2 of 2 Support Analyst Jobs in County Tyrone

Cooneen Group is seeking an IT Project and Support Analyst for a 12-month placement at our head office in Fivemiletown, Co. Tyrone. This position offers hands-on experience working with both the IT Services and IT Projects teams. The successful candidate will contribute to essential business support tasks as well as key IT projects. What You … Annual ERP upgrade process Maintaining cyber security accreditations Annual penetration testing Annual workstation refresh, Wi-Fi, and video conferencing upgrades Disaster recovery (DR) testing Provide day-to-day IT support for: Business systems: ERP, WMS, BI, web portals, time and attendance systems, and cyber security tools Infrastructure: Act as Support Desk liaison, resolving on-site queries and coordinating More ❯

We’re recruiting for a Business Systems Support Analyst to join our growing team in Fivemiletown, Co. Tyrone. In this role, you’ll be the go-to subject matter expert for our business systems (especially our ERP) providing support and guidance to end-users. You’ll take the lead on managing incidents, service requests, problems, and changes … Work with vendors, escalate complex issues, and ensure service levels are met. Empower users with guidance, training, and easy-to-use resources. Lead service improvements, run DR drills, and support Lean efficiency projects. Help roll out new ERP features and modules that make our business smarter and faster. What We’re Looking For Hands-on experience with ERP and … improvements, and automation tools. Proactive, adaptable, and ready to make an impact in a fast-moving environment. Essential Skills & Experience Demonstratable experience in an IT Business Systems/Applications support role (ERP or similar). Experience in liaising with third party providers . Proficient in use of Microsoft Suite . IT related Degree or a HNC/HND in More ❯