IT Support Analyst Apprentice
- Hiring Organisation
- QA
- Location
- Glasgow, Lanarkshire, Scotland, United Kingdom
- Employment Type
- Full-Time
- Salary
- £18,000 per annum
hiring rate of 80%, they placed over 60,000 candidates last year. Search are looking to expand their Digital Team by recruiting an IT Support Analyst Apprentice! This apprentice will work towards an SCQF Level 8 Qualification based in their Glasgow office. Responsibilities: Provide 1st line IT support to end-users, responding to incidents and service requests via the service desk ticketing system and telephone calls Assist with 2nd line support tasks under supervision, escalating issues where appropriate Diagnose and troubleshoot common hardware and software issues on desktops, laptops, printers, and peripherals Assist with Microsoft ...