3 of 3 Support Analyst Jobs in Scotland

Support Analyst Location: Fife Salary: £34,000-£40,000 per annum + up to 15% non-contractual bonus Working Arrangements: 4 days on site, 1 day from home - 14:00 finish on a Friday. About the Company We are working with a highly successful business in Fife, with … team is small but pivotal, ensuring smooth day-to-day operations and supporting key projects. Role Overview We are seeking a proactive IT Analyst to join our clients 2-person IT team. Reporting to the IT Manager, you will provide technical support across the business, maintain IT systems ...

Reed Technology is working with an established SaaS company, currently seeking to hire a Support Analyst on a permanent basis. Key Responsibilities: Provide first-line technical and customer support for the company’s SaaS platform Handle support requests via email, phone, and messaging channels Investigate software … issues and identify root causes Troubleshoot platform issues including user access, configuration, workflows, and system behaviour Collaborate with development teams to replicate issues and support resolution Assist in testing fixes and validating resolutions before release to customers Required Skills & Qualifications: 2+ years of experience in a technical/application ...

Support Technician - Onsite Monday-Friday (early finish Fridays) Competitive salary package (DOE) We are looking for an experienced IT Support Technician to provide day-to-day user support across our clients business in a busy helpdesk environment. Key Responsibilities: First point of contact for IT support (phone, email, in person) Log and resolve 1st/2nd line issues across hardware, software, and access Support Windows 10/11 and Microsoft 365 (Outlook, Teams, SharePoint) Set up users, devices, and accounts (Active Directory & Microsoft 365) Troubleshoot basic networking (Wi-Fi, VPN, DNS, IP) Manage user ...