2 of 2 Support Analyst Jobs in Warrington

efficiently, and ensuring continued access to cash for the millions of people that depend on it. To find out more you can visit our website. Job purpose The Application Support Analyst is responsible for supporting, maintaining, enhancing and upgrading the business applications, ensuring the applications meet the expected service levels. This role requires an individual that is flexible … adaptable and focused on providing excellent, business-critical support for the Vaultex applications that underpin the successful running of the operation. Main responsibilities Taking ownership of, managing and resolving queries and incidents allocated to the team. Maintaining accurate documentation of incidents, requests, resolutions, and procedures. Providing timely and efficient support across the Vaultex business. Developing skills through various … experts for 3rd line support. Coordinate with Application Delivery and key application owners for product updates and changes. Maintain exceptional customer service skills, ensuring positive user experiences. Identify and support process optimization opportunities, contributing to the implementation of proposed solutions. Contribute to service management process improvement and product enhancement initiatives. Collaborate with other departments to improve cross-functional communication. More ❯

ERP System Support (Agresso/Unit4) Flexible Working | Widnes | Permanent | £33,000 - £38,000 VIQU has partnered with one of the UKs largest health and social care charities in a search for as ERP Support Analyst with a speciality in Agresso/Unit4. You'll need: Proven experience in HR and/or Payroll systems support. Familiarity … project work, including testing and documentation. Working knowledge of Microsoft SQL (limited experience is fine). Strong attention to detail and ability to work autonomously. A background in system support or system administration roles. A proactive mindset and desire for long-term growth and progression. What you'll be doing: Administering, supporting and monitoring HR & Payroll systems including Agresso … system alerts and applying housekeeping and data checks. Supporting systems-related project work including attendance system testing and ERP scoping. Assisting in writing and running test scripts. Providing user support and guidance during system changes and rollouts. Whats in it for you? Flexible working (option to work across 4 or 5 days per week). Hybrid model with More ❯