2 Support Analyst Jobs in West Sussex

IT Support Supervisor/Senior IT Support Analyst An exciting new opportunity has become available for an IT Support Supervisor/Senior IT Support Analyst to come on board working for a leading law firm in Crawley on permanent basis. IT Support Supervisor …/Senior IT Support Analyst -Working closely with the outsourced IT Support desk to provide first and second line user IT support -Supervision of the IT Support team, allocating resources and coordinating across the team to ensure that the highest level of service is provided … Stay in regular contact with users across the firm -Responsible for the day to day supervision of the outsourced IT Support desk and the internal IT Support team, focusing on service delivery and excellence -Where appropriate, and with guidance from the IT Service Manager, address minor performance issues more »

Are you extremely tech savvy and a customer focused, people person who is looking for a 1st Line Support level role, with a company that is going from strength to strength? Maybe you already have some experience in a Helpdesk Support Analyst role or tech apprenticeship, and … want to keep learning, or maybe you are extremely interested in technology and want to break into the world of tech support, where you will learn the trade? Either way, apply now, as we are looking for an entry level Helpdesk Support Analyst to join our Gatwick … and problems · Maintaining accuracy of Technology data daily through due diligence and process · Attending and contributing to team briefings/meetings · Logging and processing support incidents · Providing advice to customers on the efficient and safe use of computer systems · Ensuring efficient resolution of faults and customer feedback are addressed more »