1 to 25 of 66 Support Analyst Jobs in the South East

IT Support Analyst As part of continuing business growth, an IT Support Analyst, is required to join one of the region's most successful accountancy firms. The successful IT Support Analyst will be the 1st line of support on a busy helpdesk, dealing … IT issues. Following a successful probation, you will be able to work from home up to 2 days a week. The Role The IT Support Analyst, will join the IT team of a growing top 40 accountancy firm with offices in central and southern England, as they seek … to provide an exceptional support service to c.500 users. The IT Support Analyst will be responsible for picking up helpdesk queries and investigating their resolution, or passing on to the 2nd line where appropriate. Benefits Up to 30 days' holiday Matched pension contribution Life assurance Health cash More ❯

Client & Business Support Analyst – Derivatives My global FinTech client, based in London, is looking for a permanent Level 2 Client & Business Support Analyst to support derivative reference data products and services, and their client onboarding and support portal, used by an international client base. … Hybrid working, 3 days in the London office, paying up to £60k. The Level 2 Client and Business Support Analyst will work with both internal stakeholders and external clients to resolve inquiries and issues on product and service features and and/or application functionality, responding with timely … collaborate well with colleagues and clients alike, and somebody who displays proactive issue ownership and accountability. Whilst working as part of a global client support team, the role is London based on normal London working hours. Key skills: Experience working in a Client facing Support Analyst role More ❯

PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our London based … global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. … The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line Support Analyst Key Responsibilities More ❯

IT Service Desk Analyst/1st Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st Line Support Analyst to join our London based law firm on a 2 year fixed term contract basis. IT Service Desk Analyst/1st Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported via all mediums • Ensuring all incidents and requests are accurately recorded at the time of … and potential issues • Keeping customers apprised and updated • Escalating problems to the senior team members and third-party suppliers where necessary IT Service Desk Analyst/1st Line Support Analyst Attributes/Skills: • Knowledge of Windows 10 and Microsoft Office 365 • Understanding of PC Hardware and operating More ❯

IT Support Analyst Desktop Support Corporate Law Firm Permanent Up to £35,000 An exciting opportunity for an IT Support Analyst to join a truly international law firm in the city. This rare opportunity will see you joining a modern and forward-thinking law firm … help build your knowledge and career prospects. Duties will include: Setting up new users Creating email addresses Setting up program-specific users Providing Citrix support You will also train new members of staff on Teams, provide AV support, and manage the firm’s MFPs. The perfect IT Support Analyst will ideally have experience within a corporate, legal, or professional services environment. Being the first point of contact for all 1st line queries, you will boast excellent communication skills and be able to work towards SLAs. You will also get exposure to wider IT issues including 2nd More ❯

IT Desktop Support Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/IT Support Specialist Responsibilities and Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All … requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded to in a reasonable amount of time, even if they are not possible to resolve on More ❯

IT Support Analyst Full Time | Office Based | City of London £40,000 - £45,000 per annum Is this the IT Support Analyst role for you? Crone Corkill are assisting a financial client as they look to bring in a personable 1st/2nd Line focused IT … Support Analyst to the team on a permanent basis. They’re searching for someone who already has experience with VMware, O365 & AD to work within a close knit team and help push the IT function forward. This is an office based role with an expectation to be in … not have relevant experience working within the financial/banking industry, you’re unlikely to be considered. What will you do as an IT Support Analyst? Work as the first point of call for incoming IT issues, provide excellent customer service and escalate when needed Connect virtual computers More ❯

Programming Support Analyst Epsom, Surrey, KT17 £35,000 - £40,000 plus strong benefits including a contributory pension scheme, private healthcare, personal development training, rising holiday and lots more. Keywords: Programming, Development, Data, Reporting, SharePoint, MSS, Robotic Process Automation, Oracle SQL, Microsoft SQL, Unix, C#, MSS Letters, MSS Configuration … RPA, Datastore DSX, Transform, Sopra, Banking, Financial Services, IT Service Desk, Support, Troubleshooting. My client is a hugely successful organisation within the financial services sector. They are highly regarded and well-established. They offer a fantastic working environment as well as an excellent benefits package including a generous pension … private healthcare, personal development training, rising holiday and lots more. Due to growth, they are looking for a Programming Support Analyst to report into the Head of Development and Data. Programming Support Analyst – More Information The Programming Support Analyst will be responsible for supporting More ❯

Programming Support Analyst Financial Services Surrey My client within financial services, based in the Surrey area are recruiting proactive and detail-oriented Programming Support Analyst to join the Development and Data team. In this role, you will support existing systems including bespoke reporting, SharePoint, MSS … Front Office, Activate, CSR, Frontline), Robotic Process Automation, and Datastore DSX. Programming Support Analyst Benefits: 22 days holiday + 8 Bank Holiday (Holiday's increase to 27, 1 additional day per year worked) Healthy contributed pension Training and development Access to a number of financial based products Dress … down Fridays Programming Support Analyst Responsibilities: Work closely with users to gather and document business requirements from the MSS system and related platforms. Develop and maintain programs interfacing with MSS and subsidiary systems using tools such as Oracle SQL, Microsoft SQL, Unix, C#, RPA, Datastore DSX, and more. More ❯

Guidewire Application Support Analyst Permanent Hybrid - 2 days in London £65,000 - £75,000 An Application Support Analyst with experience supporting Guidewire Applications is required for a specialty insurer in the Lloyd's market building out an entirely new team to support the Claims team … and be enthusiastic about growing within the business and the team with suggestions on how to improve and optimize processes Responsibilities: Responsible for the support & integration of Guidewire application to business estates Identify opportunities and propose integration solutions including batch processing and message queues Manage and provide technical for … Guidewire applications in production. Liaise & interact with 3rd party vendors Engage with technical teams and business analysts to achieve and support successful integration Requirements: London Markets or Speciality Insurance experience is required Extensive experience with Guidewire ClaimCenter Deep understanding of ITIL Service Management Experience using Microsoft SQL Applications Support More ❯

The COINS Support Analyst will be responsible for the day-to-day support, and maintenance of the COINS ERP system. This individual will provide COINS support, advice and guidance for internal users as well as supporting access controls, workflows, and executing the starter, mover, and leaver … a strong technical background, good knowledge of COINS ERP, and the ability to manage multiple tasks simultaneously. Main Duties and Responsibilities for the COINS Support Analyst: End User Support and Incident Management: Provide COINS support, advice and guidance for internal users, resolving issues within agreed SLAs … Log support issues and liaise with 3rd party application vendors to ensure resolution of service incidents User Access Management: Handle the user lifecycle (starters, movers, leavers), ensuring appropriate access is granted and revoked. Manage delegation of tasks, approvals, and authorisations within the system System Maintenance: Maintain documentation for system More ❯

IT Support Analyst End User Technical Support Didcot, Abingdon, Oxford, Oxfordshire @mecscomms is recruiting for a contract - End User Support Specialist& IT Support Analyst to provide technical assistance & ensure the smooth operation of IT systems within a large Global Enterprise environment. The role involves … 1st & 2nd line support, troubleshooting hardware & software issues, managing user accounts, supporting LAN/WAN networks & optimising the end-user experience across Microsoft 365, M365, MS Active Directory, Windows & Mac OS environments & wireless technologies. If you're experienced in the management, administration, support, monitoring, troubleshooting, installation, configuration, deployment … SQL, Office 365, M365, SCCM, Skype, MS Teams, IP Networking, Cisco, Firewalls, Routing, Switching etc. I'm keen to hear from you. Position: Technical Support, Helpdesk, Desktop Support, Service Desk Engineer, IT Support, 2nd Line. Location: Didcot, Abingdon, Oxford, Oxfordshire, OX14 4SE Base: Office based on site More ❯

Application Support Analyst Flexible Location: Bournemouth/Eastleigh/Tunbridge Wells Hybrid Working: 3 Days in Office, 2 Days WFH Per Week Salary: £30k - £40k DOE + Bonus + Benefits Deerfoot Recruitment is assisting a respected organisation on the South Coast in the search for an Application Support … solver to play a vital role in maintaining and enhancing business-critical applications, ensuring smooth day-to-day operations across multiple departments. The Application Support Analyst will provide second-line support for key business applications, ensuring incidents and service requests are resolved promptly and systems perform reliably. … The successful candidate will work closely with users, IT teams, and third-party vendors to troubleshoot issues, support system enhancements, and drive continuous improvement in application functionality. Key Responsibilities: Deliver second-line support for business applications, resolving incidents and service requests within agreed SLAs. Monitor application performance, identify More ❯

Application Support Analyst Flexible Location: Bournemouth/Eastleigh/Tunbridge Wells Hybrid Working: 3 Days in Office, 2 Days WFH Per Week Salary: 30k - 40k DOE + Bonus + Benefits Deerfoot Recruitment is assisting a respected organisation on the South Coast in the search for an Application Support … solver to play a vital role in maintaining and enhancing business-critical applications, ensuring smooth day-to-day operations across multiple departments. The Application Support Analyst will provide second-line support for key business applications, ensuring incidents and service requests are resolved promptly and systems perform reliably. … The successful candidate will work closely with users, IT teams, and third-party vendors to troubleshoot issues, support system enhancements, and drive continuous improvement in application functionality. Key Responsibilities: Deliver second-line support for business applications, resolving incidents and service requests within agreed SLAs. Monitor application performance, identify More ❯

IT Support Analyst Location: Sittingbourne Salary: £30,000 per annum About the Role: My client in the Pharmaceutical Sector is seeking a IT Support Analyst to to join their team. The successful candidate will be responsible for providing technical support and ensuring the smooth operation … of our IT systems. This role is crucial in maintaining our high standards of service and efficiency. Key Responsibilities: Provide first-line support to end-users for hardware, software, and network issues. Troubleshoot and resolve technical problems in a timely manner. Assist in the maintenance and administration of IT … Document and track issues using our ticketing system. Collaborate with other IT team members to improve system performance. Requirements: Proven experience as an IT Support Analyst or similar role. Strong knowledge of Windows operating systems and Microsoft Office Suite. Familiarity with network protocols and hardware. Excellent problem-solving More ❯

Junior Application Support Analyst – trading systems Up to £35,000 p/a Quant Capital is urgently looking for a Graduate Application Support Analyst to join a high-profile client. Our client is Our client has recently been voted in to the Fintech 100. They provide … a market leading Execution Management System for buy and sell side clients as well as Algo Execution. As an Application Support Analyst you main responsibilities will be to provide technical and functional support for high-performance trading systems. You will work as part of an award-winning … global support team to solve problems and respond to clients’ requirements. Responsibilities: Job Responsibilities: Respond promptly to client support requests and inquiries. Actively monitor critical systems and infrastructure, promptly addressing issues and escalating to relevant teams when required. Provide customer support for order entry, risk management, and More ❯

An experienced COINS Support Analyst is required to join a leading international engineering and construction organisation. The company focuses on design and build contracts for end user clients, specialising in the Food, Pharmaceutical, Logistics, Data Centre and Advanced Manufacturing sectors. The COINS Support Analyst will be … responsible for the day-to-day support and maintenance of the COINS ERP system. He or She will provide COINS support, advice and guidance for internal users in addition to supporting access controls, workflows and the processes related to people joining, leaving or moving on the system. Additionally … the COINS Support Analyst will work closely with the systems team to support the roll-out of new functionality and enhancements. The ideal candidate will have a strong technical background, strong knowledge of COINS ERP and the ability to manage multiple tasks simultaneously. The company, meanwhile, offers More ❯

1st Line Support Analyst Location: High Wycombe HP11 1JU (Hybrid) Department: Helpdesk Sharp IT Services is seeking a 1st Line Support Analyst to join our helpdesk team. This role involves providing IT support to a diverse client base, managing support tickets efficiently, and ensuring … excellent service delivery to maintain client satisfaction and retention. Key Responsibilities Own, update, and progress support tickets, ensuring clients receive timely updates Meet Key Performance Indicators to maintain high service standards Develop technical proficiency through continuous learning Prioritise and organise daily tasks to align with client expectations Communicate professionally … Remote Monitoring and Management tools Benefits 26 days holiday plus bank holidays Private healthcare, life insurance, dental, and critical illness cover O2 discounts Study support Discounted gym membership This is an excellent opportunity for someone looking to develop their IT skills in a supportive and professional environment. Apply now More ❯

1st Line Support Analyst Location: High Wycombe HP11 1JU (Hybrid) Department: Helpdesk Sharp IT Services is seeking a 1st Line Support Analyst to join our helpdesk team. This role involves providing IT support to a diverse client base, managing support tickets efficiently, and ensuring … excellent service delivery to maintain client satisfaction and retention. Key Responsibilities Own, update, and progress support tickets, ensuring clients receive timely updates Meet Key Performance Indicators to maintain high service standards Develop technical proficiency through continuous learning Prioritise and organise daily tasks to align with client expectations Communicate professionally … Remote Monitoring and Management tools Benefits 26 days holiday plus bank holidays Private healthcare, life insurance, dental, and critical illness cover O2 discounts Study support Discounted gym membership This is an excellent opportunity for someone looking to develop their IT skills in a supportive and professional environment. Apply now More ❯

Application Support Analyst – Permanent – London/Hybrid – £38,000 to £45,000 We have an exciting opportunity for an Application Support Analyst to join a growing financial services company. Within the role you will provide 1st & 2nd level support, troubleshooting & logging application issues, as well … travel to their office will be needed 2 days a week on average. What you will be doing: Provide 1st & 2nd level technical application support to end users Manage relationships with key stakeholders as well as with the external MSP Monitor service levels and ensure SLA’s are met … Support with MI reporting & service catalogue management What they are looking for: Proven application support experience on CRM systems, as well as other SaaS based applications Financial Services/Asset Finance industry experience would be highly advantageous Experience of O365 and a general understanding of Azure Excellent team More ❯

Application Support Analyst - Trading Applications - £75,000 Harrington Starr have recently partnered with a leading London-based Fintech. They are looking for an experienced Application Support Analyst with great technical knowledge to support their clients business applications. This role looks at supporting clients both within … Python, BASH or Powershell. Excellent experience working with FIX Protocol. Great workplace experience within a Linux based environment. Excellent SQL exposure. Experience providing Application Support within a Trading environment. If you are looking for a new role with a highly respected company in the Financial services, then please apply More ❯

Salesforce Support Analyst Remote working – need to be UK based 6-Month Contract – Inside IR35 - Up to £450 a day Have to be eligible for SC and NPPV3 Clearance Public Sector The Role The Salesforce L2 Support Analyst will be responsible for undertaking support, maintenance … establish a fully fleshed out service. The person playing this role will build working relationships with key client, incumbent and stakeholders, including other technical support and engineering teams. The role will report into the Service Delivery Manager for the respective account along with being part of the Applications Management More ❯

Senior Business Systems Support Analyst – Acturis Hyrbid Working - 1 Day Per Week in Milton Keynes We’re looking for an experienced Senior Business Systems Support Analyst to play a vital role in supporting Acturis and other core insurance systems. This role is a key SME position … offering 2nd line support, driving improvements, and mentoring others within the team. Key Responsibilities Deliver management information to senior leadership. Provide key support for projects leveraging Acturis as a core back-office system. Assess Acturis system updates and coordinate related tasks with the Applications Manager. Translate technical upgrades … and enhancement suggestions from users and liaise with Acturis. Share best practices, tips, and guidance with Super Users. Create and execute test scripts to support UAT for new features or documentation. Deliver responsive 2nd line support through the internal Acturis helpdesk. Maintain the helpdesk log, ensuring timely resolution More ❯

Applications Support Analyst Hybrid - London - 3 days a week £50,000 - £60,000 Our client is a FTSE100 market leading organisation who are looking for an Applications Support Analyst to join their enterprise IT operations team. You’ll be involved in supporting business-critical systems, driving More ❯

Application Support Analyst - London - Hybrid role - £80,000 - £100,000 Harrington Starr have just partnered with a leading Asset Manager who have an exciting new opportunity for a new Application Support Analyst to join the company. They are looking for a professional with good business knowledge More ❯