1 to 25 of 34 Support Analyst Jobs in the South East

between internal departments and external technical suppliers, ensuring critical systems run seamlessly while supporting exciting new technical initiatives. Key responsibilities System Administration & Support: Deliver day-to-day administration for core ERP, CRM, and reporting systems, while promptly responding to incidents and monitoring performance. Supplier Coordination: Liaison with external suppliers … patches, and deployments with minimal operational disruption. Cross-Department Collaboration: Partner with internal teams (Sales, Procurement, Operations, and Finance) to gather requirements for enhancements, support UAT, and contribute to process improvement initiatives. Documentation & Data Integrity: Maintain comprehensive system documentation, update user guides, and ensure strict data consistency across ...

between internal departments and external technical suppliers, ensuring critical systems run seamlessly while supporting exciting new technical initiatives. Key responsibilities System Administration & Support: Deliver day-to-day administration for core ERP, CRM, and reporting systems, while promptly responding to incidents and monitoring performance. Supplier Coordination: Liaison with external suppliers … patches, and deployments with minimal operational disruption. Cross-Department Collaboration: Partner with internal teams (Sales, Procurement, Operations, and Finance) to gather requirements for enhancements, support UAT, and contribute to process improvement initiatives. Documentation & Data Integrity: Maintain comprehensive system documentation, update user guides, and ensure strict data consistency across ...

Software Support Analyst Milton Keynes Up to £40,000 per annum plus bonus VIQU are currently working with an established software organisation who are undergoing a significant amount of international growth, and so are looking to strengthen their software support teams. Due to this, they are hiring … second line software support analyst to act as a technical escalation point, assisting customers with 2nd line technical issues on their cloud SaaS platform. Job duties of the Software Support Analyst Provide second line software support to key customers. Utilise SQL to support customers ...

Description Software Support Analyst Milton Keynes Up to £40,000 per annum plus bonus VIQU are currently working with an established software organisation who are undergoing a significant amount of international growth, and so are looking to strengthen their software support teams. Due to this, they … hiring a second line software support analyst to act as a technical escalation point, assisting customers with 2 line technical issues on their cloud SaaS platform. Job duties of the Software Support Analyst Provide second line software support to key customers. Utilise SQL to support ...

Support Analyst 1st/2nd Line Abingdon - Onsite (1 day remote) 3 Month Temp Contract £150 - £175 per day: MARS has partnered a leading specialist consultancy firm to hire in a temp IT Support Analyst on a 3-month temp contract. The Temporary IT Support Analyst role is often the first point of contact for IT across the business. Customer service is key to this role and the Temporary IT Service Desk Analyst will need to seek to fully understand the needs of the customer and have a real desire to help ...

Support Analyst | 1st/2nd Line | Abingdon - Onsite (1 day remote) | 3 Month Temp Contract | £150 - £175 per day: MARS has partnered a leading specialist consultancy firm to hire in a temp IT Support Analyst on a 3-month temp contract. The Temporary IT Support Analyst role is often the first point of contact for IT across the business. Customer service is key to this role and the Temporary IT Service Desk Analyst will need to seek to fully understand the needs of the customer and have a real desire to help ...

Support Analyst We are looking for a proactive and customer-focused IT Platform Support Analyst to join our growing technology team. This is an excellent opportunity for an experienced support professional who enjoys troubleshooting technical issues, working with SaaS platforms, and acting … point of contact for both internal and external stakeholders. As the IT Platform Support Analyst, you will play a critical role in maintaining the performance and reliability of business-critical platforms. You will investigate incidents, monitor system health, manage support tickets, and work closely with technical teams ...

This IT Support Analyst opportunity is with a well-established, award-winning business based in Stansted Mountfitchet. Joining this team offers the chance to be part of a reputable business known for its impact in the property sector and its dedication to professional development. Perks & Incentives Employees benefit … working options (2 days from home) and excellent perks, such as bonuses, pension, private medical cover, and employee recognition awards. Role Overview The IT Support Analyst will play a crucial role in providing high-quality technical support to end users across the business, acting as the first ...

Line Support Analyst, IT Escalation Analyst, Legal IT, Law Firm, Professional Services, Part Remote IT Escalation Analyst/2nd Line Support Analyst/Desktop Support Analyst required to work for a Law Firm in the City of London. However, this … will be compensated generously for this. In a nutshell, the ideal candidate will have at least two years’ IT service desk or IT support experience within a law firm or similar professional services environment, strong troubleshooting skills across desktop hardware, laptops, Microsoft Office, Windows 11 and legal-sector applications ...

Description IT Support Analyst We are looking for a proactive and customer-focused IT Platform Support Analyst to join our growing technology team. This is an excellent opportunity for an experienced support professional who enjoys troubleshooting technical issues, working with SaaS platforms, and acting … point of contact for both internal and external stakeholders. As the IT Platform Support Analyst, you will play a critical role in maintaining the performance and reliability of business-critical platforms. You will investigate incidents, monitor system health, manage support tickets, and work closely with technical teams ...

Application Support Analyst - London - Hybrid Application Support Analyst - VB.NET EXPERIENCE ESSENTIAL Location: London - Hybrid (4 days onsite) Are you ready to bring your technical expertise into a dynamic, regulated financial services environment? Our client is seeking a highly skilled Application Support Analyst to join … their team and play a pivotal role in maintaining, supporting, and enhancing bespoke applications that underpin critical business operations. Key Responsibilities Provide hands-on support for bespoke and custom-built applications hosted on Windows Server environments operating in load-balanced pools.Troubleshoot and maintain services across the logic layer, ensuring ...

Application Support Analyst will provide essential support for technology systems within the financial services industry, ensuring seamless operation and resolving technical issues efficiently. This role is based in London and requires a proactive approach to delivering high-quality service. Client Details The employer is a well-established … robust technology infrastructure and commitment to operational excellence. It offers a collaborative work environment and a strong focus on innovation. Description Provide technical support for applications used within the financial services sector. Monitor and maintain system performance, identifying and resolving issues promptly. Collaborate with the technology team to implement ...

Finance Systems Support Analyst - Aderant - London A Finance Systems Support Analyst with good Aderant experience is required by a leading law firm based in central London. This role is an initial 6-month Fixed Term Contract, with a potential for that to be extended … Aderant table structure, etc * Experience with ITSM platforms such as ServiceNow, including queue and SLA management. * Knowledge of SQL Role: * Act as 1st line support for Aderant finance systems issues and requests via ServiceNow. Resolving or escalating incidents in line with SLAs. * Perform daily data integrity checks ...

Graduate Customer Support Analyst Tech Stack: Salesforce, Intercom, Aircall, Confluence, Jira, Kibana, Postman - (Experience of ANY of these would be great) Market Leading Healthcare Company Established for over 12 years. Office Location: Surrey (GU postcode) Hybrid Working - Tuesday, Wednesday, Thursday in the office, Monday and Friday WFH Working … period) G.R.E. Recruitment Limited is delighted to partner yet again with a market leading Healthcare company who are looking to add a Graduate Customer Support Analyst to their growing Customer Success team. I am looking for a Graduate Customer Support Analyst who has experience of: Ensuring ...

Join Our Investment Banking Client as a Trade Floor Support Analyst! Location : Liverpool St, London, Onsite role Contract Duration : Up to 2 years for the right person! Rate : £350 - £370 Umbrella Per Day Are you ready to take your career to the next level? Do you thrive … environment? If so, we want YOU to be a part of our dynamic team! We are seeking a motivated and detail-oriented Trade Floor Support Analyst at the Associate Vice President level to join our esteemed Financial Institution & Insurance organisation. This is your chance to make a meaningful ...

Step up. Take ownership. Raise the standard. Were looking for a Senior 1st Line Support Analyst to join our Service Desk team. This isnt just about logging tickets. Youll play a key role in how the 1st Line function runs day to day, supporting the Team Lead, improving … ticket quality, and helping other analysts develop. Youll still be hands-on with technical support, but youll also be the person people turn to when things need escalating, sense-checking, or doing properly. If youre already a strong 1st line analyst and ready to step up, this ...

Description: Customer Success and Support Analyst at everyLIFE Technologies Salary: £27,000 per annum, with salary reviewed on successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent Location: Hybrid: Farnborough head office and Remote Benefits: 25 days holiday, private medical cover with Vitality … Start date: ASAP Reporting to: Head of Customer Experience We are rapidly expanding our team and looking for a full-time Customer Success and Support Analyst to support our growing customer base. The Customer Support team are a multi-disciplined, technical and customer-driven team delivering ...

Line IT Support Analyst Location: Camberley (Office-based) Job Type: Permanent Salary: £28,000 - £30,000 + Excellent Benefits Kick-start or develop your IT support career We're looking for a customer-focused 1st Line IT Support Analyst to join a growing Managed Services … team supporting a diverse portfolio of business customers across the UK. This is an excellent opportunity for someone with previous IT support experience who enjoys solving technical issues, delivering outstanding customer service and developing their technical skills within a collaborative, fast-paced environment. You'll be the first point ...

Line Support Analyst - MSP experience essential Location: High Wycombe | Hybrid | Enhanced DBS Required Mon-Fri, Shifts between 08:00 and 18:00 – 7.5 hours a day Hybrid working - Office (3 days)/home (2 days) We are seeking an experienced and customer-focused 2nd Line Support Analyst to join our growing IT support team. Reporting to the Helpdesk Team Leader, you will provide high-quality technical support to a diverse client base, resolving and progressing IT issues while delivering excellent customer service. Key Responsibilities Manage and resolve 2nd line support tickets within agreed ...

Description 2nd Line Support Analyst - MSP experience essential Location: High Wycombe | Hybrid | Enhanced DBS Required Mon-Fri, Shifts between 08:00 and 18:00 – 7.5 hours a day Hybrid working - Office (3 days)/home (2 days) We are seeking an experienced and customer-focused 2nd Line Support Analyst to join our growing IT support team. Reporting to the Helpdesk Team Leader, you will provide high-quality technical support to a diverse client base, resolving and progressing IT issues while delivering excellent customer service. Key Responsibilities Manage and resolve 2nd line support tickets ...

Support a global end-user technology rollout, coordinating multi-site mobile device deployments. A hands-on role focused on execution, governance, and successful delivery of large-scale IT transformation activities. IT support background is favoured with experience on migrations Client Details This opportunity is with a reputable organisation … across IT, Security, Facilities, and Operations Maintain RAID logs, action trackers, and dependency management artefacts Track milestones and proactively identify risks, blockers, and delays Support governance reporting and consolidate programme updates Ensure site readiness, technical dependencies, and operational alignment Assist with global device deployment execution across multiple locations Manage ...

Support Analyst We are looking for a proactive and customer-focused IT Platform Support Analyst to join our growing technology team. This is an excellent opportunity for an experienced support professional who enjoys troubleshooting technical issues, working with SaaS platforms, and acting ...

Applications Support Analyst x2 - Business Systems - Health Care Leading UK health services provider, currently expanding at pace with a reputation for innovation and excellence and a strong values culture They urgently require a talented, dynamic Applications Support Analyst - Business Systems for a core programme to modernise … their business systems operations You will: Support, problem solve, maintain and develop their core business applications/systems end to end This involves: Core Business Systems, Rostering, HR/Payroll, ATS, Finance, BI In return, you will get the opportunity to contribute and develop further with a dynamic forward ...

Join a specialist 2nd line support team responsible for maintaining and supporting business-critical applications. You'll investigate incidents, respond to alerts, and work closely with internal teams and suppliers to ensure system stability, minimise disruption, and deliver high-quality technical support within SLA. Client Details The company … Escalate complex issues to 3rd line teams and external suppliers Lead and coordinate incident management activities Monitor system alerts and proactively mitigate service impacts Support production deployments, validation, and post-release activities Create and maintain runbooks and support documentation Drive continuous service improvement and process optimisation Escalate risks ...

Application Support Analyst - NEC Housing Management Remote - with a requirement to attend the London office approximately twice per month Up to £66,000 Would you like to join Hyde as an NEC Housing System Specialist? As an Application Support Analyst (NEC Housing Management) at Hyde … implementation of new functionality. The identification and implementation of process/technical improvements. Provide help, advice and assistance with the delivery of support and training services. Skills and Experience Required Strong technical experience in NEC Housing Management software Oracle Databases, relationships and SQL scripting experience (preferred) Project Workload Management ...