SupportAnalyst Are you interested in developing Customer Service Skills? Do you have strong time management, communication, and organisational skills? About Role The SupportAnalyst plays an essential role in delivering technical support and maintenance for our enterprise systems. This position necessitates a comprehensive understanding … routine maintenance tasks, including installation and configuration of product software or releases as required for the role. Maintain multiple working environments to ensure efficient support of common customer products. Attend relevant courses or use other means to continuously improve skills and develop relevant product knowledge. Accreditation on certified courses … in Enterprise Software Solutions Experience with: Progress Openedge, Microsoft Operating Systems, Virtual Server Platforms, Microsoft Azure, Microsoft SQL Server Hands-on experience with Visualfiles support and installation Expert support for internal organizations on products and technical environments Independent judgment and problem-solving abilities to adapt to shifting priorities More ❯
Support Desk and Data Analyst Leeds, Yorkshire Permanent, Part time 20h per week Salary: £25-28k pro rata DOE Simplifying Complexity Our client Inscyte Limited is a specialist Private Finance Initiative and asset management consultancy that provides direct services in support of public sector provider organisations … They are experts in contractual, commercial negotiations, facilities management and capital project management and delivery. They are now looking for a curious and collaborative Support Desk and Data Analyst to join their team in Leeds, Yorkshire. You will be helping to deliver the increasing demand for contractual compliance … and facilities management expertise on behalf of Schools, Academies, Local Authorities and Social Housing clients across public sector commissions. The role will provide the support in identifying, locating, analysing, recording, and processing contractual information in relation to clients projects. Support Desk and Data Analyst , the role: Acting More ❯
Keen to work in an autonomous support role and make a real impact on the IT function? You'll join a multi-brand organisation seeking a proactive and solutions-focused IT Support Analyst. This role offers a rare opportunity to combine hands-on support with the chance … service across a group of brands. With a high-performing helpdesk already in place, your focus will be on owning 1st and 2nd line support tickets, identifying repeat issues, investigating root causes, and driving improvements through collaboration with users, developers, and senior leaders. You'll also contribute to internal … training initiatives, help streamline support processes, and take part in project work as the business continues to modernise its IT systems. Key experience: 2+ years experience in a 1st/2nd Line IT Support role Strong troubleshooting skills across hardware, software, printers, ERP, and user account issues Familiarity More ❯
