3 of 3 Support Analyst Jobs in Leeds

have a fantastic opportunity for an experienced Application Support Analyst at our Leeds Office to work within the Construction Group Applications team to provide support for our platforms across the Wates Group business, in particular our Construction and Engineering specific applications. ABOUT THE ROLE: We are looking … with good attention to details and be able to produce clear and concise documentation. WHAT WE'RE LOOKING FOR Key Accountabilities of an Application Support Analyst include: Providing day to day support including Incident and Change Management for our IT Application Estate and to be the primary ...

Product Support Analyst Join a fast-growing SaaS business helping organisations strengthen their cyber security awareness through smart technology, training and analytics. You’ll play a key role in delivering a brilliant customer experience, solving technical issues and supporting a product used by a rapidly growing customer base. … depending on experience Industry: Cyber Security/SaaS What You’ll Be Doing: Act as the first point of contact for customers needing product support across phone and email. Diagnose and resolve technical queries quickly, with a strong focus on achieving high first-line resolution rates. Take ownership ...

Wates is seeking an experienced Application Support Analyst for our Leeds office to support Construction Group Applications. You will handle Incident/Change Management, upgrade projects, and liaise with suppliers across an IT Application Estate. Proficiency in Autodesk, Asta PowerProject, Salesforce, MS Office, and SharePoint, plus ITIL ...