2 of 2 Support Assistant Jobs in the Midlands

Job Description: We currently have an exciting opportunity for an Client Support Assistant to join a modern, Technology Team based in Birmingham City centre! This is a great opportunity to be a part of a progressive Support Team. Key Responsibilities: Manage queries received through various sources. Investigating problems and seeking resolutions. Building their knowledge across a range More ❯

Respond to IT support requests via email, phone, or ticketing system in a timely and professional manner. Troubleshoot and resolve issues with desktops, laptops, printers, mobile devices, and peripherals. Role To support the team in delivering IT services that meet the needs of both internal and external customers, in line with the company’s requirements. To support … apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence. You will be expected to work towards the Information Communication Technician Level 3, with support from your employer and the Chesterfield College Group. finding relating to their allocated IT equipment and with their understanding of Company hardware and software. To work collaboratively with team … apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence. You will be expected to work towards the Information Communication Technician Level 3, with support from your employer and the Chesterfield College Group. Potential for a full-time position upon completion. Apprenticeship Standard Information communications technician (level 3) Training Provider CHESTERFIELD COLLEGE Working Week More ❯