2 of 2 Support Consultant Jobs in Birmingham

Senior Dynamics 365 Business Central Support Consultant Up to £50k + Benefits | Remote or Hybrid | UK-Based My client is a growing Microsoft Partner seeking a Senior Business Central Support Consultant to take ownership of their support function, ensuring clients receive expert-level assistance across a range of BC issues. This is a great opportunity … for an experienced consultant who thrives on problem solving and delivering high-quality customer service in a fast-paced environment. Role Responsibilities Provide 2nd and 3rd line support for Dynamics 365 Business Central and legacy NAV systems Act as the escalation point for complex support tickets across all BC modules, with a focus on finance-related issues … Troubleshoot functional and technical issues, identifying root causes and delivering effective solutions Work closely with development and consultancy teams to ensure issues are resolved efficiently and accurately Manage support cases from logging through to resolution, ensuring SLAs are met Maintain detailed documentation of support issues and resolutions to aid internal knowledge sharing Proactively identify recurring issues and suggest More ❯

Dynamics NAV/D365 Business Central Support Consultant, £45,000 Pearson Carter are currently working with one of the most reputable Microsoft Dynamics NAV/D365 Business Central Partners based in the UK. They are looking to grow their team due to their ever-expanding customer base and are seeking someone with experience in Dynamics NAV/D365 … Business. They offer an excellent salary of up to £45K depending on experience with remote working options. Responsibilities: Dynamics NAV/D365 Business Central Customer Support Deliver 1st to 3rd line support Communicate with customers to determine the problem and find the solution Experience: Must have 4 years of Dynamics NAV/D365 Business Central experience Dynamics NAV … application support experience across 1st to 3rd Line MS Partner experience essential Salary: They offer an excellent salary package: £40,000-£45,000 with hybrid working (2 days in office in London). Location: The Microsoft Dynamics NAV/Dynamics 365 Business Central client is remote working anywhere in the UK. Applications are welcome from professionals with Dynamics NAV More ❯