1 of 1 Support Consultant Jobs in Lancashire

We are looking for a skilled Dynamics 365 Support Consultant to join our Managed Services team. You will provide 2nd/3rd line support to a diverse customer base, ensuring timely and professional resolution of issues in line with agreed service levels. Reporting Line You will report to the Support Team Lead as part of a … collaborative and growing support function. Key Responsibilities Manage support tickets efficiently, minimising disruption to customers. Respond to and resolve issues or establish a resolution plan, within agreed timescales. Keep customers updated with clear and regular progress reports. Test and validate your own developments or fixes before delivery. Take ownership of support delivery for a portfolio of key More ❯