5 of 5 Support Consultant Jobs in the North West

Customer Support Consultant - August/September start Sale, Manchester Up to £24k Permanent Full Time 36 hours per week plus amazing benefits, 4pm finish on Fridays. Career Growth: Benefit from superb potential for career development in technical or customer-focused specialisms, with ongoing CPD opportunities. Hybrid Working: We work a 36 hour week and enjoy a flexible work … an additional 3 days over Christmas and bank holidays. You also get your birthday off! Comprehensive Benefits: We offer a company pension scheme and access to private healthcare to support your well-being. Full Training: Receive comprehensive training on our systems, covering both front and back-end user aspects. As a leading provider of innovative Learner and Case Management … to £24k (depending on experience). You'll also enjoy a comprehensive benefits package including company healthcare scheme, generous pension contribution and free on-site parking. As a Customer Support Consultant, you will play a vital role in ensuring our customers have a positive experience with our market leading Learner and Case Management Systems. Your key responsibilities will More ❯

SAP Business One Support Consultant Manchester - Hybrid Up to £55,000 (DOE) We are seeking an experienced SAP Business One Support Consultant to join our growing team in Manchester. This hybrid role offers the opportunity to work on a wide range of SAP B1 support, configuration, and improvement projects, providing vital expertise to ensure our … ERP systems run efficiently and deliver value to the business. Key Responsibilities Provide 1st, 2nd, and 3rd line support for SAP Business One users, troubleshooting and resolving technical and functional issues. Configure, customise, and optimise SAP B1 modules to align with business requirements. Manage system upgrades, patches, and add-on integrations. Liaise with internal stakeholders and external vendors to More ❯

SAP Business One Support Consultant Manchester - Hybrid Up to £55,000 (DOE) We are seeking an experienced SAP Business One Support Consultant to join our growing team in Manchester. This hybrid role offers the opportunity to work on a wide range of SAP B1 support, configuration, and improvement projects, providing vital expertise to ensure our … ERP systems run efficiently and deliver value to the business. Key Responsibilities Provide 1st, 2nd, and 3rd line support for SAP Business One users, troubleshooting and resolving technical and functional issues. Configure, customise, and optimise SAP B1 modules to align with business requirements. Manage system upgrades, patches, and add-on integrations. Liaise with internal stakeholders and external vendors to More ❯

Please note this is a fully remote role and can be based anywhere in the UK/Ireland** Managed IT Services Support Consultant Pinnacle, the UK's leading business management software & IT solutions provider, is seeking to recruit an IT Support Consultantto join its growing Managed IT Services Team. This position offers flexible home-based working, with … access to any of Pinnacle’s UK offices. Customer site visits may be required. The role We're looking for highly motivated, enthusiastic individual to provide help-desk support to Pinnacle's IT Services customers across the UK & Ireland. The role requires an experienced and hard-working IT technician, who can juggle high volume workloads and provide both remote … and telephone support on all hardware and networking issues. The job will require close working with customers to identify IT related problems and advising on the solution, logging and keeping records of customer queries within Pinnacle's Case Management System. Working with field engineers to visit customers if the problem cannot be resolved remotely, testing and fixing faulty equipment. More ❯

have a knack for problem-solving and a desire to develop your technical abilities? This is the ideal opportunity for a customer-focused professional, interested in providing software application support for our leading Learner Management System and Case Management System, with the opportunity for career growth in the company to more technical or customer focused roles. The successful candidate … will receive full training on our systems, which includes front and back end user training. Responsibilities and Duties As a Customer Support Consultant, you will play a vital role in ensuring our customers have a positive experience with our market leading Learner Management System. Your key responsibilities will include: Providing online & telephone software support to customers Ensuring … support requests are handled efficiently and within agreed SLA’s Making sure tasks are completed and outcomes communicated to a high standard Liaise with the relevant internal teams including development and implementation Maintaining strong relationship with external and internal customers Creating and maintain supporting documentation for internal use DAILY TASKS: Logging support tickets from customers in our ticketing More ❯