3rd Line Support Consultant
Princes Risborough, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
turn IT on
rd Line Support Consultant Princes Risborough - Buckinghamshire £32,000 - £40,000 turn IT on are looking for an enthusiastic and self-motivated and experienced 3rdline technical support consultant to join an existing technical support team based at our Princes Risborough office to provide an outstanding level of customer service and high-end technical support … as the primary point of technical escalation as well as providing ad-hoc coaching and assistance for the first and second-line support. Responsibilities Manage 2nd & 3rd line technical support for schools, providing outstanding levels of customer service and support Resolve and manage any technical issues that impacts the running of the schools function by providing robust technical … solutions. Help with the support/mentoring of the 1st/2ndsupport roles Enforcing and monitoring in line with school policies To undertake project work and lead on various projects from inception to implementation Internal network support if required Internal staff training Skills/Abilities Windows Server, Active Directory and Microsoft Operating Systems Virtualisation Technologies - particularly HyperV Cloud More ❯
Employment Type: Permanent, Work From Home
Salary: £40,000
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