st Line Technical SupportEngineer NCC Bristol location on site role 5 days per week Salary & Benefits: £28,321per annum plus 12.5% employer pension, private medical insurance and wider benefits package Closing date: 20 th November we reserve the right to withdraw the advert earlier if required. Introduction: A world-leading engineering company like the NCC needs a … world-leading IT team to keep the cogs turning. This is where you come in as part of our 1st line technical support function! As a 1 st Line SupportEngineer, you'll join a bustling IT function in a world-class facility providing technical support for our IT System. Youll be on your toes managing … a variety of challenges to support the business, so youll need a keen expertise in a range of areas to resolve software and hardware faults, helping users make the most of their devices. Our 1 st line engineers are encouraged to take on 2 nd line technical support tasks as much as possible and develop their knowledge and More ❯
Bristol, England, United Kingdom Hybrid / WFH Options
iO Associates
3rd Line SupportEngineer Location: Bristol - Hybrid/Onsite Salary: Up to £45,000 We're looking for an experienced 3rd Line SupportEngineer to join a growing IT team and play a pivotal role in supporting, maintaining, and securing business-critical systems. Acting as an escalation point for 1st and 2nd line support, this … Delivering IT projects from planning through to successful completion Maintaining clear documentation and contributing to internal knowledge sharing What we're looking for Proven 3rd line/senior technical support experience Strong skills across Windows Server, Active Directory/Entra ID, Exchange/Office 365 Hands-on knowledge of Azure and/or AWS cloud platforms Experience with VMware … CoCo) Excellent problem-solving skills with a security-first mindset If interested, please share your CV to arrange a call and discuss further! Desired Skills and Experience 🚀 3rd Line SupportEngineer Join a fast-growing IT team in Bristol (Hybrid) and take charge of high-impact infrastructure, cloud, and security projects. If you're a hands-on problem More ❯
Are you an SupportEngineer looking for a new challenge? Our key client, Route 101, has asked us to exclusively support them with hiring an a SupportEngineer to support on their latest and largest public sector contact centre implementation. Route 101 has been voted a "Great Place To Work" and partners with industry … per annum Location: Bristol 5 days a week (Hybrid after training) No sponsorship provided, SC Clearance eligibility needed. The role: This role will sit in the Support Team focus on troubleshooting incidients, as well as assisting on configuration, implementation and handover of solutions, both 1st and 2nd line. Provide 1st/2nd line support on technologies such as … NICE, Zendesk, Gamma and Amazon connect. Create and update support tickets on ITSM system. Investigate, troubleshoot and resolve issues related to voice, chat and other digital contact centre solutions. Fulfil Configuration requests. What will help you succeed in this role? Experience working within IT Support (Full training on technologies will be provided) Good understanding of IT. Good customer More ❯
individuals and businesses around the Gloucester, Bristol and Weston-Super-Mare areas, both on-site and remotely. Role Description This is a full-time role for an Information Technology SupportEngineer at SVP Systems Ltd. Working either a 09:00-17:00 or 08:00-16:00 day depending on the requirement. The role will involve travelling to … and working from customers premises as well as remote support from home. The IT SupportEngineer will be responsible for undertaking the following duties: The role is responsible for a wide range of tasks such as Providing telephone and email support Diagnosing and resolving hardware and software faults Upgrading, repairing and setting up new hardware Monitoring … backup, antivirus and patch management systems Actively participating in receiving, troubleshooting, resolving and escalation of daily support incidents/requests received via ticketing system General AD and M365 user creation and modifications General server room and infrastructure maintenance Maintaining customer machines, installing and updating software to ensure they are fully patched and resolving any known vulnerabilities Supporting users in More ❯
AMR 316 SupportEngineer-Cloud based VOIP/Microsoft Teams solutions upto £50,000 Flex Bristol and Surrounds Rare opportunity to join a dynamic and progressive provider of cloud based technology solution who offer hosted VOIP solutions integrated with Microsoft Teams, this global unified communications company work with leading telephony brands in partnership and are looking for an … experienced Support Engineer. Currently this opportunity is for an experienced SupportEngineer to join the technical team at the business. The IT Engineer will provide a new and key function within the mentioned technology team. The engineer will work with the Infrastructure and development technology to determine aspects of applications that should be monitored, alerts … to be raised and what solution or automation should be put in place to resolve any issues and manage capacity planning. Applicants skills required for supportengineer should include: strong verbal and written communication. commercial experience of automation tooling and best practice knowledge of contemporary monitoring, analytic tooling and best practice. Experience with Automation and orchestration platforms experience More ❯
AMR 316 SupportEngineer-Cloud based VOIP/Microsoft Teams solutions upto £50,000 Flex Bristol and Surrounds Rare opportunity to join a dynamic and progressive provider of cloud based technology solution who offer hosted VOIP solutions integrated with Microsoft Teams, this global unified communications company work with leading telephony brands in partnership and are looking for an … experienced Support Engineer. Currently this opportunity is for an experienced SupportEngineer to join the technical team at the business. The IT Engineer will provide a new and key function within the mentioned technology team. The engineer will work with the Infrastructure and development technology to determine aspects of applications that should be monitored, alerts … to be raised and what solution or automation should be put in place to resolve any issues and manage capacity planning. Applicants skills required for supportengineer should include: strong verbal and written communication. commercial experience of automation tooling and best practice knowledge of contemporary monitoring, analytic tooling and best practice. Experience with Automation and orchestration platforms experience More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
Role: 2nd Line SupportEngineer Location: Bristol | Hybrid working (2–3 days in office) Salary: £30,000–£35,000 DOE + benefits Benefits: Hybrid working, funded certifications, clear career progression Our client, a leading Managed Service Provider (MSP), is seeking a 2nd Line SupportEngineer with strong experience across the modern Microsoft workplace. This is an … a fast-growing team supporting a wide range of clients with modern cloud-first solutions built on Microsoft 365 and Azure. What you’ll do Deliver 2nd line technical support across Microsoft 365, Azure, and Windows Server environments Manage and troubleshoot issues within SharePoint, Teams, Exchange Online, and OneDrive Support Azure AD, Intune, and related cloud security/… with 1st and 3rd line teams to ensure smooth escalation and effective resolution, supporting clients across multiple industries. What we’re looking for Proven experience in a 2nd line support or similar IT role (MSP experience preferred) Solid understanding of Microsoft 365 administration – SharePoint, Teams, Exchange, OneDrive Experience with Azure AD, Intune, and Windows Server management Good networking fundamentals More ❯
SC Cleared IT SupportEngineer – (Bristol & Surrounding Areas) Location: Bristol & South West Region Contract Type: 3 months - Upto 1 year Pay Rates: £18 - £25/hr (Inside IR35) via Umb Requirement: Active Security Check(SC) Clearance or held in the past. Overview We are actively building a network of SC Cleared IT Support Engineers across Bristol and … or floorwalking support. Troubleshoot Windows 10/11, Office 365, Teams, and general desktop issues. Perform laptop builds, configuration, and migrations. Manage and track assets, including stock and disposals. Support end users with hardware and software problems. Escalate issues and update tickets in line with SLAs. Requirements Active SC Clearance (essential) Previous experience in desktop or field support … roles. Excellent communication and customer-facing skills. Flexible and reliable with strong problem-solving ability. Full UK driving licence preferred. Apply Now: If you are an SC Cleared IT Engineer in the Bristol area looking for secure-site contracts, we would love to hear from you. More ❯
Desktop Site Support Work Type - Contract Location - Bristol, UK Work Mode - Onsite About the Role: We are looking for a Desktop SupportEngineer to help end users with day-to-day IT issues and keep systems running smoothly. Responsibilities: Install, set up, and support desktops, laptops, and printers. Troubleshoot Windows and Microsoft 365 problems. Reset passwords … and manage user accounts. Fix basic network, WiFi, and connectivity issues. Support video calls, phones, and meeting room equipment. Log issues in the ticketing system and escalate when needed. Requirements: Some experience in IT support or similar role. Deep knowledge of Software & Hardware Hands-on SCCM working knowledge Windows O/S champion – installing, upgrading, imaging Strong software More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Alexander Mae (Bristol) Ltd
The Job: Were delighted to be assisting our client with their need for a 2 nd Line SupportEngineer to join their growing IT team. Supporting their service desk where their Service Desk Engineers are the first contact point for their clients when reporting and resolving service incidents and requests. Their Service Desk team deliver excellent customer service … working alongside their clients and as their business grows. Responsibilities will include: Provide one touch close troubleshooting on initial ticket logging Call handling and troubleshooting via telephone and remote support software Logging of changes and troubleshooting steps taken using CRM system Accurate time logging and updating tickets Adhering to standard operating processes Updating documentation in line with best practice More ❯
individuals and businesses around the Gloucester, Bristol and Weston-Super-Mare areas, both on-site and remotely. Role Description This is a full-time role for an Information Technology SupportEngineer at SVP Systems Ltd click apply for full job details More ❯
The Job: Were delighted to be assisting our client with their need for a 2 nd Line SupportEngineer to join their growing IT team. Supporting their service desk where their Service Desk Engineers are the first contact point for their clients when reporting and resolving service incidents and requests click apply for full job details More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Alexander Mae (Bristol) Ltd
The Job: Were delighted to be assisting our client with their need for a 2 nd Line Support Desk Engineer to join their growing IT team. This is to help support and maintain their existing managed IT Support client base. The role will consist mainly of traditional desktop support, remotely supported, with telephone contact. A … broad skill set is required for the service desk, everything from AD administration to desktop support and some server support. They support a wide variety of Azure of Office 365 services, the role will be varied and interesting and will include: Acting as a key component to the service desk as one of their engineers Work with their More ❯
3rd Line Engineer - Microsoft Technologies Greater Bristol - Hybrid - 2 days a week £36,000 - £50,000 Our client is a Managed Service Provider specialising in Microsoft Technologies. They are looking for a 3rd Line Engineer to join their team, providing advanced technical support across their client base and contributing to project delivery. You'll need to demonstrate More ❯
The Job: Were delighted to be assisting our client with their need for a 2 nd Line Support Desk Engineer to join their growing IT team. This is to help support and maintain their existing managed IT Support client base. The role will consist mainly of traditional desktop support, remotely supported, with telephone contact click More ❯
My global client based in Bristol have an urgent requirement for x3 IT Support Engineers to join on an initial 6 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. Please note that it is essential for you to have a driving … vehicle for this role. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯
clients, develop winning proposals, hire/manage the growing team and technical lead ILS Engineering activities. Design for Supportability input into the design process Definition of Systems or product support strategies, solutions and plans Definition of Systems Line Replaceable Units (LRUs) and Supportability BOM (SBOM) System or product Reliability modelling, including Failure mode effects and criticality analysis (FMECA), Reliability … Packaging, Handling, Storage, and Transportation solutions Definition of obsolescence strategies Management of product and component obsolescence Work Experience Significant experience in within the Defence sector Experience in the service support of low volume, high value, products and systems in a highly regulated environment Knowledge and experience of applying through-life support standards such as DEF STAN … Mil Std 217F Strong knowledge of MOD support frameworks and their application as a supplier Degree or HND/HNC qualified in electrical or mechanical engineering , or relevant experience in the Defence Industry More ❯