ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. About Belcan is recruiting on a Permanent basis for a Desktop SupportEngineer at our South West offices. Full Time working from our Cheltenham GL51 or Bristol BS34 sites. Some travel requirements within the UK & Europe on occasion maybe required. … A Desktop SupportEngineer plays a crucial role in maintaining the smooth operation of our organisation's IT infrastructure (500 approx), particularly at the user level. You should possess good problem-solving skills and high-level interpersonal skills. Experience Technical support, providing first- and second-line support for hardware, software, and network issues on desktops, laptops … and peripheral devices. Support end-users in person, via phone, or through remote tools, ensuring minimal disruption to their work. Installing and maintaining hardware and computer peripherals Installing and upgrading operating systems and computer software Incident Management: Diagnose and resolve technical issues related to operating systems (e.g., Windows, macOS), applications, printers, and connectivity. Travelling to site to provide proactive More ❯
Infrastructure SupportEngineer £25,000 - £35,000 Hybrid (3 days on site) - Bristol A new opportunity has a risen for an Infrastructure SupportEngineer to join a leading MSP in the Bristol area. You'll be encouraged to think critically, keep learning, and make a real impact. We value honest communication, celebrate success together, and adapt … Microsoft Windows environments (Windows 8, 10, and 11). Proficient in Windows Server administration and support. Experienced with vitalisation platforms, including Hyper-V and VMware. Adept in Mac system support across enterprise environments. In-depth knowledge of Microsoft 365, including Exchange, SharePoint, Teams, OneDrive, and the Office Suite. Proficient in managing and supporting Microsoft Intune and Autopilot for desktop … of networking components such as firewalls, routers, and switches. Experienced with industry-standard RMM (Remote Monitoring and Management) and ticketing systems. Effective communicator with the ability to mentor and support team members. What we are looking for: Communication: The ability to communicate clearly and effectively with both technical and non-technical stakeholders is essential. This includes written and verbal More ❯
IT SupportEngineer Bristol (Onsite) £30k to £32k DOE DXP Talent are looking for an IT SupportEngineer to be based onsite 5 days a week in Bristol with a market leading Business. The IT SupportEngineer will be providing a mix of 1st and 2nd Line support to approximately 100 users in … what is mainly a Windows/Microsoft environment. You'll be the sole IT SupportEngineer for the office but will be supported by colleagues in other offices across the UK. Therefore, you'll need to be organised, experienced at diagnosing technical faults/troubleshooting, proactive, and able to provide outstanding customer service. Day to day, you'll … tickets logged on the ITSM, setting up new starters, building new laptops, and troubleshooting and resolving technical issues (up to 2nd Line). Key Experience: Windows 10 and 11 Support O365 (Azure AD, Teams, Intune, Exchange Online) Mobile Device Management Local Network Support (VPN, LAN/WAN/TCP-IP) If you think you'd be a great More ❯
Social network you want to login/join with: Location: Bristol | Job Type: Contract | Industry: Cloud & Infrastructure | Job reference: BBBH400657_1742297822 | Posted: about 4 hours ago Desktop SupportEngineer Duration: 3 months with extension possible for 9 months Location: Bristol - initially 5 days a week, then 3 days onsite and 2 days remote Pay: Inside IR35 - Umbrella only … Role The Desktop Support Analyst provides second-line technical support to staff in a dynamic environment, resolving issues efficiently to ensure seamless service delivery. The role requires adaptability, technical expertise, and strong communication skills to support staff daily. Key Responsibilities Respond to escalated technical queries from the IT Service Desk, handling all IT incidents and service requests. … Provide support via phone, email, remote tools, and in person. Troubleshoot and resolve hardware, software, and network issues to minimize disruption. Collaborate with IT colleagues to improve processes and share knowledge. Maintain accurate records of incidents and resolutions. Qualifications and Experience Technical Skills Knowledge of ITSM tools, preferably ServiceNow. ITIL Foundation certification. Understanding of ISO27001. Experience with Citrix Desktop More ❯
Are you ready to take the next step in your career as a Level 2 IT SupportEngineer? Join one of the world's leading IT services, consulting, and business solutions organization. Founded in 1968, the company consistently ranks among the top global IT service providers. With a presence in over 50 countries, the company has built a … reputation for delivering high-quality technology services across industries including banking, healthcare, telecommunications, and retail. The leading consultancy firm is looking for a skilled Level 2 IT SupportEngineer to join on a 6-month contract to provide hands-on desktop support, manage device imaging and installations, and troubleshoot hardware, software, and network issues across a mixed … environment. Want to be part of a team that thrives in excellence? Feel free to reach out and apply today! Key Responsibilities: Provide support for desktops, laptops, printers, and peripherals Re-image devices and configure applications Troubleshoot Windows OS, hardware, and enterprise apps Coordinate vendor support for hardware issues Document incidents/resolutions in ITSM tools (e.g., ServiceNow More ❯
Bristol, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Technical SupportEngineer Tier I, bristol col-narrow-left Client: Action1 Location: bristol, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable, highly … industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical SupportEngineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to customer inquiries. … closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance the customer support process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve issues directly. An More ❯
IT SupportEngineer - Bristol (Hybrid) - £25,500 - £27,000 We have an excellent opportunity for an IT SupportEngineer to join a leading professional services organisation during a period of growth. This role will involve assisting internal users on their IT issues, ranging across their Microsoft and Application suite. You'll be joining a talented IT … Team, picking up the phone, emails and tickets, ensuring you are working to agreed SLAs. Benefits for the IT SupportEngineer 23 days + bank holiday rising to 28 + bank Buy or sell holiday Healthcare plan Pension contribution rising with service Life Assurance Cycle to work scheme Enhance maternity and paternity Key Responsibilities for the IT SupportEngineer: Acting as the first point of contact for all helpdesk calls, emails and alerts Assisting users remotely or face to face, offering deskside support when needed. Working closely with team leaders and senior management ensuring tickets are escalated and resolved where needed. Researching and documenting solutions to problems on the companies knowledge base. Required Skills & Experience More ❯
Desktop SupportEngineer x 2 - New! (REFGJ25) Salary: £35k - £40k per annum + Excellent Benefits Due to periods of growth and expansion a leading organisation is recruiting now. My client is looking for talented Desktop Support Engineers to join their amazing team and provide outstanding support to their customers. Ideal candidates will have the following: Strong … Technical Support Experience Good troubleshooting/problem solving skills Office 365 administration & troubleshooting skills Desktop troubleshooting Network & Firewall knowledge and troubleshooting Windows server administration Key Responsibilities: Proactive maintenance of client networks Managing new workstation builds and user setups. Engaging in the technical projects, including meeting clients and delivering onsite time with the team Working with the team to implement More ❯
City Of Bristol, England, United Kingdom Hybrid / WFH Options
Peaple Talent
Job Title: 2nd Line SupportEngineer Location: Bristol (hybrid) Salary: £28,000 - £35,000 This is an exciting opportunity to join a forward-thinking, people-first business that truly values innovation, collaboration, and personal growth. You will be responsible for providing technical support, troubleshooting, and customer service to clients. The Role: Engage with customers via multiple channels … including phone, email, chat and service portal) Develop a good understanding of our client base whilst building and maintaining good client relationships Providing technical support, troubleshooting, and customer service to clients. Configure equipment (laptops, desktops, mobiles) and install new software when required. The Candidate: Windows 10 & 11, Microsoft Exchange Online, Active Directory, desktop/laptop hardware, VPN technologies, M365 More ❯
Job Description SupportEngineer - Law Firm (2nd/3rd Line Support) Location: Onsite - Bristol A leading law firm based in Bristol is seeking a skilled and proactive 2nd/3rd Line SupportEngineer to join its in-house IT team. This is a fantastic opportunity to play a key role in supporting and enhancing the … firm’s IT infrastructure while working in a dynamic and professional environment. About the Role: You will provide advanced technical support to internal users, assist with infrastructure projects, and contribute to the ongoing development of the firm’s IT systems. This role involves troubleshooting complex technical issues, managing cloud environments, and collaborating with internal teams and third-party vendors … to ensure the smooth operation of IT services. Key Responsibilities: Technical Support & Troubleshooting: Handle escalations from 1st line support, resolving complex issues across servers, networks, applications, and security systems. Cloud Infrastructure: Support and optimize cloud environments (Azure, AWS, Google Cloud), including involvement in migrations and performance enhancements. Project Involvement: Contribute to infrastructure projects, including upgrades, security improvements More ❯
Social network you want to login/join with: Desktop SupportEngineer Mobile, Bristol col-narrow-left Client: Location: Bristol, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 8ff28baef97b Job Views: 28 Posted: 17.06.2025 Expiry Date: 01.08.2025 col-wide Job Description: Desktop SupportEngineer Mobile Bristol 6 Months + … join our expanding mobile team. The successful individual will need to be able to work as part of a team, whilst also supporting several key clients with their IT support solutions. The role is mobile, so your own vehicle is essential for travel. The candidate must be willing and capable of successfully going through government and individual customer clearances … get in return Work at the forefront of a globally recognized IT service provider, with access to the latest technologies. Opportunities for skill enhancement through training and mentorship will support your growth and career progression. What do you need to do now? If interested, click 'apply now' to send your CV or contact us directly. If this role isn More ❯
The Role As a 2nd Line SupportEngineer you will support our clients by handling escalations from the 1st Line Team and also actively monitoring infrastructure through a variety of products. 2nd Line Support Engineers work both on-site and, in the office, adjusting in an ad-hoc way to deal with the changing priorities of … employment law, Data Protection and Health and Safety. • Demonstrate behaviours that promote our values. • Undertake any other duties as reasonably requested. Personal Specification Required: • Previous experience of providing IT support at 2nd Line level • Exemplary customer service and problem solving skills • Experience of administering and supporting the latest Microsoft technologies • Strong troubleshooting skills • Understanding of Windows system administration tasks … The ability to build, configure, administer and support Windows desktop operating systems • Understanding of network infrastructure • Active interest in technology and how it can impact business operations • Team player with good interpersonal and communication skills • Positive attitude with a 'can do' approach • Ability to remain calm in a pressured environment • Reliable, good work ethic and willingness to learn Desired More ❯
Role: IT SupportEngineer Location: Bristol Salary: £28,000 - £35,000 I am working with a leading Managed Service Provider for IT Solutions based in Bristol, due to growth they are looking to hire an IT SupportEngineer on a permanent basis. IT SupportEngineer Specification: Experience with M365 and Azure MSP Experience (Desirable … Active UK Driving License Experience with Networking Any experience in Cyber Security (Desirable) If you are an IT SupportEngineer and would like to learn more then please send me your CV and I will call you to discuss in the strictest confidence. IT SupportEngineer/Windows/Azure/M365/Bristol More ❯
Bristol, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Position: Technical SupportEngineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Location: Fully remote Responsibilities: Provide technical support for PHP-based applications, including Zend Framework, across Linux and Windows environments. Diagnose and troubleshoot performance and integration issues. Represent the company as the first point of contact for clients. Assist customers by … demonstrating expertise in PHP technologies. Requirements: 5+ years in technical support roles. Hands-on experience with PHP-related technologies. Experience with Linux and Windows servers. Basic networking and shell scripting skills. EU work permit required. Additional Information: Database experience, especially on mainframe, is a plus but not essential. Clients include NASA, Electronic Arts, Samsung, Tesla, and more. Application: Send More ❯
SupportEngineer | Permanent | Bristol | £30,000 Per Annum Peaple Talent have exclusively partnered with a growing client in Bristol looking to recruit 2 Support Engineers to join them on a full-time permanent basis. These roles are rotating shifts, 6:00am-2:00pm and 2:00pm to 10:00pm. The successful candidates for these roles will need … to be eligible for SC clearance due to the nature of work. The Role: Our client is looking for an enthusiastic and driven SupportEngineer to champion their customer solutions. You’ll be at the forefront of customer and internal collaboration, diagnosing and resolving issues, partnering with external stakeholders to escalate and ensure peak platform performance and stability. … essential first and second-line technical assistance for critical partner technologies, including NICE, Zendesk, Amazon, and Gamma, directly to our client’s customer base. Manage the full lifecycle of support tickets within our client’s ITSM system, ensuring timely and transparent progress updates for all incidents to customers and internal stakeholders. Proactively investigate, diagnose, and resolve intricate issues spanning More ❯
Role: IT SupportEngineer Location: Bristol Salary: £30,000 - £35,000 I am working with a leading Managed Service Provider for IT Solutions based in Bristol, due to growth they are looking to hire an IT SupportEngineer on a permanent basis. IT SupportEngineer Specification: Good experience with M365 and Azure MSP Experience … Desirable) Active UK Driving License Networking experience (Desirable) Power Apps Experience (Desirable) 2+ Years of Service Desk experience If you are a IT SupportEngineer and would like to learn more then please send me your CV and I will call you to discuss in the strictest confidence. More ❯
Job Description SupportEngineer | Bristol | Permanent | Up to £30,000 Per Annum Peaple Talent have partnered with a client in Bristol on an exclusive basis to recruit for a SupportEngineer to help support customers in the Amazon CX space. Our client is looking for a skilled engineer with hands-on experience in Amazon … Connect or related cloud contact centre platforms. This role sits within our client’s Support Team, with a core focus on assisting clients who use Amazon Connect and customized solutions. Our client offers a comprehensive training program tailored to the successful candidate, including certification opportunities with our client’s technology partners. Our client actively supports career progression, with clear … paths into advanced support, software development, or implementation roles. As part of our client’s Amazon practice, this role serves as a technical point of contact for Amazon Connect within the Support Team. You’ll engage with clients to resolve 1st and 2nd line support requests and handle service changes, these may include updates to operating hours More ❯
Social network you want to login/join with: Additional - Must have driving license and access to a car As a member of the Technical Support Team, you will play a vital role in addressing a variety of complex support cases and supporting the first and second line team. Utilising your technical expertise, you will troubleshoot and resolve … hardware and software problems, ensuring that clients receive prompt and effective solutions. The successful 3rd Line SupportEngineer will be able to demonstrate the following: • Previous experience in a similar role within a Managed Service Provider environment. • Ability to work well independently and as part of a team • Excellent written and verbal communication skills • A natural problem solver More ❯
Bristol, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Job Title: Technical SupportEngineer at Gradwell Our Technical Support Agents are responsible for providing technical support with a customer-centric focus. As a Technical SupportEngineer at Gradwell, you will be the primary point of contact for our customers, providing expert technical support … focus on VoIP, 3CX, Connectivity, and Mobile support. You will troubleshoot issues, ensure high levels of customer satisfaction, and maintain the quality of our services. We seek a Technical SupportEngineer who has a willingness to learn and a proactive attitude. You should have a passion for delivering excellent customer service and a strong problem-solving mindset. You … will need to investigate, troubleshoot, escalate, and resolve issues efficiently and professionally. Key Responsibilities Provide technical support for VoIP, 3CX, connectivity, and mobile services via phone and email. Diagnose and resolve VoIP-related issues, including call quality, connectivity, and configuration problems. Troubleshoot network connectivity issues, including broadband and leased line connections. Log and track incidents and service requests within More ❯
Bristol, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Principal Engineer- Product Support, bristol col-narrow-left Client: Altra Location: bristol, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Altra is a technology company focused on building powerful products that simplify … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product SupportEngineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting, troubleshooting, and … development and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hays
Your new company Hays are supporting a law firm looking to recruit a permanent 2nd line Application Support Technician. The role is hybrid working typically 2/3 days on site in central Bristol and is paying up to c£40,000pa depending on experience. The firm is known for a fantastic culture, excellent benefits and their commitment to … personal development and career progression. Your new r ole & w hat you' ll need to succeed In the role you will join the technical team and provide application support across the business, including recording, diagnosing, monitoring and resolving problems. You'll provide a broad range of second line support including via telephone, email and face to face. You More ❯
Your new company Hays are supporting a law firm looking to recruit a permanent 2nd line Application Support Technician. The role is hybrid working typically 2/3 days on site in central Bristol and is paying up to c£40,000pa depending on experience. The firm is known for a fantastic culture, excellent benefits and their commitment to … personal development and career progression. Your new r ole & w hat you' ll need to succeed In the role you will join the technical team and provide application support across the business, including recording, diagnosing, monitoring and resolving problems. You'll provide a broad range of second line support including via telephone, email and face to face. You More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Hays Technology
Your new company Hays are supporting a law firm looking to recruit a permanent 2nd line Application Support Technician. The role is hybrid working typically 2/3 days on site in central Bristol and is paying up to c 40,000pa depending on experience. The firm is known for a fantastic culture, excellent benefits and their commitment to … personal development and career progression. Your new r ole & w hat you' ll need to succeed In the role you will join the technical team and provide application support across the business, including recording, diagnosing, monitoring and resolving problems. You'll provide a broad range of second line support including via telephone, email and face to face. You More ❯
/West of the UK - London, Reading, Bristol, occasional travel to South Coast Department: Service Salary: Negotiable D.O.E up to £40k+ About the Role As a Security Service/SupportEngineer , you'll be the face of our company, providing expert maintenance and support for a wide range of security systems, including CCTV, Intruder Alarms, and Access … Control. We are looking for a motivated, customer-focused engineer who takes pride in delivering top-tier service while maintaining strong client relationships. What We Offer 25 days holiday + your birthday off + bank holidays Company estate car with personal use Ongoing training and development opportunities - Milestone certification Supportive team environment with career progression Key Responsibilities Perform planned … remedial and small works on Intruder, CCTV, Access Control, and AV systems (once trained) Deliver excellent customer service and build strong client relationships Provide on-site and telephone technical support Adhere to health and safety requirements at all times Participate in the on-call support rota Complete and maintain accurate site visit paperwork with client sign-off Assist More ❯
Job Description - SupportEngineer - Technical Support & Authoritative Advice (00125446) SupportEngineer - Technical Support & Authoritative Advice - 00125446 Job title: SupportEngineer – Technical Support and Authoritative Advice Location: Filton, Bristol (with also attending Abbey wood site minimum 3 days per week). We offer a range of hybrid and flexible working arrangements – please … to your recruiter about the options for this particular role. What you’ll be doing: Working alongside the customer in a collaborative manner Give technical guidance and documentation to support the ongoing operation of Astute Class Submarines including the provision of Astute Class Combat System/Platform technical information from previously published sources Provide Astute Class Combat System/… equipment in response to engineering queries raised by the MOD Design Authority Act as point of contact for customer queries within Abbey wood reaching out to wider team for support Provide support across the In-Service Engineering functional areas, focusing on Combat Systems and additionally Platform, Mechanical/Electrical, Safety and Environmental, Design Change, Commissioning, Training and Learning More ❯