Support Engineer Jobs in Cambridge

1 to 25 of 52 Support Engineer Jobs in Cambridge

Technical Support Engineer

Cambridge, England, United Kingdom
Global Inkjet Systems Ltd (GIS)
Position overview Are you a technically-minded professional with a passion for solving problems and helping customers succeed? We’re looking for a technical support engineer to join our dynamic customer support team at GIS, based in North Cambridge. In this exciting role, you’ll be at … the heart of delivering world-class technical support for our global customers, working hands-on with our full suite of cutting-edge products. You’ll take the lead in resolving technical queries, providing expert remote and in-house training on GIS systems, and collaborating with our engineering teams to … GIS knowledge base to deliver consistent, high-quality answers to customers. Create new knowledge articles on topics where articles do not currently exist. Monitor support cases against SLAs, ensuring GIS meets its service commitments. Provide customer and management reports to support Key Account Managers in their customer-related More ❯
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Infrastructure Support Engineer

Cambridge, England, United Kingdom
JR United Kingdom
Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 04.06.2025 Expiry Date: 19.07.2025 col-wide Job Description: Job Title: Infrastructure Support Engineer Location: Barrow in Furness – on-site, with some travel required Role Type: Permanent Salary: Up to £57,500 per annum depending on … experience Our client, an established aerospace & defence engineering firm, require an experienced Infrastructure Support Engineer to join their multi-disciplined team. Positions are available at Senior and Principal Engineer level. *Relocation assistance can be provided for candidates that meet the criteria.* What the role of the Infrastructure … Support Engineer entails: Some of the main duties of the Infrastructure Support Engineer will include: Investigating, troubleshooting and resolving issues across hardware, software, networks and operating system Managing and supporting VMware vSphere infrastructure, including virtual machine creation, virtual network management, cloning, snapshot management, storage management, backups More ❯
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IT Support Engineer

Cambridge, England, United Kingdom
Lightcast
Join to apply for the IT Support Engineer role at Lightcast Join to apply for the IT Support Engineer role at Lightcast Get AI-powered advice on this job and more exclusive features. Our mission is to push the boundaries of complex cell analysis. Using the … assays with a flexibility far beyond what is currently possible on any cell analysis platform. About the role Lightcast Discovery is recruiting an IT Support Engineer to join the IT team. This is a fantastic opportunity to advance your career in a fast growing and exciting business. You … will support colleagues across our IT, communications and computer systems including network architecture, cyber security, Audio & Video Conferencing, applications & hardware support, mobile, apps, and more. You will be a point of escalation, handle and resolve support requests, maintain the performance of our systems, and plan for future More ❯
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Network Support Engineer

Cambridge, England, United Kingdom
Hybrid / WFH Options
IC Resources
The right to work in the UK without sponsorship is essential for this vacancy. An exciting opportunity for a Network Support Engineer has arisen with a global leader in wireless solutions in the telecommunications industry, based in Cambridge. This is a great opportunity for a Network Support Engineer to work with customers across the world, to diagnose complex network performance issues, do root cause analysis and provide technical solutions. You will commit to a hybrid working model, required onsite 3 days a week. You will also need to be willing to travel to customer sites … at short notice, largely in North America, but also elsewhere. Responsibilities Experience of the Network Support Engineer will include: Network infrastructure experience including IP networks, TCP/IP and Ethernet Experience working in a customer-facing role If you are a Network Support Engineer looking for More ❯
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IT Support Engineer

Cambridge, England, United Kingdom
Amazon
IT Support Engineer (m/w/d) Wir glauben, dass bei Amazon jeder Tag Day One ist. Ein Tag, den ersten Schritt zu tun. Ein Tag, sich neuen Herausforderungen zu stellen. Und heute könnte der Tag sein, an dem Sie selbst Teil einer großen Idee werden. Ein … Teams in einem erfolgreichen Unternehmen, dessen Ziel es ist das kundenorientierteste Unternehmen der Welt zu werden. Für unser IT Team suchen wir einen IT Support Engineer (m/w/d) zur Unterstützung unterschiedlicher Amazon Standorte Als IT Support Engineer (m/w/d) übernehmen … und Zugriffsrechten im Microsoft Active Directory - IT Projektmanagement und Leitung von IT Infrastrukturinstallationen an neuen Amazon Standorten - Koordination externer Dienstleister bei Projekten - Second Level Support von Client-, Server-, Netzwerk- und Telekommunikationssystemen - Unterstützung, Beratung und Schulung von Benutzern - Leistung von IT Rufbereitschaft - Planung und Durchführung von kritischen IT Infrastrukturveränderungen (Change More ❯
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IT Support Engineer

Cambridge, England, United Kingdom
The ONE Group Ltd
and experience — talk with your recruiter to learn more. Base pay range Cambridge (5 days a week onsite) We are looking for an IT Support Technician to join an organisation in Cambridge as they continue to invest in their IT. The last 2 IT Technicians have moved up into … and located close to the Busway, getting there shouldn’t be an issue. You will work in a small, yet very collaborative team who support around 80 users. With free training from day 1 (Fancy going through an AWS or Azure certification?), 35-hour weeks, perk box, free healthcare … also the employees they have. The role: Be the first point of contact for any IT related questions/Issues 1st – 3rd Line IT Support Own the new user lifecycle Get involved in Infrastructure and Security based projects Support the maintenance of the companies’ network Desktop Support More ❯
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2nd Line IT Support Engineer

Cambridge, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: 2nd Line IT Support Engineer – Horsham - £35,000 - Hybrid After Probation! Role: 2nd Line IT Support Engineer Location: Horsham Application: Interviewing Immediately – Please apply ASAP! A market-leading client is looking to add a 2nd line support engineer to their dynamic IT department. The team works with the latest technologies such as Office 365, Azure, and Server 2022. The Senior Management Team values professional development and encourages working beyond comfort zones. You will gain exposure to all support levels and various projects. This is More ❯
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Application Support Engineer

Cambridge, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Application Support Engineer | AI-powered SaaS Start-up Location: Remote (UK-based with US hours, 3pm–12am GMT) Working Style: Remote-first, flexible with optional in-person meetups About: Here at Burns Sheehan we are working exclusively with one … of the most exciting tech start-ups in the UK, who are looking for an Application Support Engineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered … across the business. With a focus on product insight, systems understanding, and proactive support this is an ideal opportunity for someone technically curious who loves solving puzzles, thrives in a fast-paced start-up environment, and wants to grow with a company scaling into new markets. Responsibilities: Acting as More ❯
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Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote

Cambridge, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, Cambridge Client: Hawksworth Location: Cambridge (Remote) Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Position: Technical Support Engineer (PHP-based application) Company: Global Software company specializing … client is a highly reputable software company, used even by NASA. The list of their clients is impressive! We are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, particularly Zend Framework. Your responsibilities will include providing technical support for our client's … point of contact Assist customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Technical skills required: 5+ years in tech support, hands-on experience with PHP technologies, Linux and Windows server experience, basic networking, and shell scripting If this sounds like you and you're More ❯
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Senior Application Support Engineer – Elite Systematic Trading Firm - Prop Trading - Up to £400[...]

Cambridge, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Senior Application Support Engineer – Elite Systematic Trading Firm - Prop Trading - Up to £400k TC - WFH, cambridge col-narrow-left Client: Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 06.06.2025 Expiry Date … 21.07.2025 col-wide Job Description: Senior Application Support Engineer – Elite Systematic Trading Firm - Prop Trading - Up to £400k TC - WFH My client, an elite and fast-growing systematic trading firm, is looking for an Application Support Engineer to join a high-impact, London-based team at … This is a career-defining opportunity to join an engineering-driven firm where technology is core to every decision. You will provide mission-critical support for low-latency trading systems, automate infrastructure and application processes, and collaborate directly with trading, development, and infrastructure teams. You will operate in a More ❯
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Technical Support Engineer

Cambridge, England, United Kingdom
Iqgeo Uk Limited
The Customer Support department has an exciting opportunity for a skilled Technical Support Engineer to join IQGeo in an interesting role, supporting IQGeo’s end-to-end geospatial software solutions for our growing global customer base. This role joins a dynamic team that enjoys working with complex … software, GIS (Geographic Information System), engineering, and problem-solving skills. The opening for this position will require working Saturday and Sunday business hours to support our growing Global customer base and new 24/7 Support packages. The ideal Technical Support Engineer is a geospatial technical … middleware components, and custom software development as required by customers. Supervisory Responsibilities None Duties/Responsibilities As an integral part of the IQGeo Customer Support Team, the successful candidate will be a key contributor on the team by supporting IQGeo products for our customers in the Utility and Telecommunications More ❯
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Technical Support Engineer

cambridge, east anglia, united kingdom
Syntax Consultancy Limited
Technical Support Engineer Peterborough Permanent £30,000- £35,000 (doe) + Benefits We are looking for a Technical Support Engineer for a full-time, permanent position based on-site in Peterborough, with an ideal start date in June/July 2025. Benefits include: 25 days of … Excellent problem-solving skills with a proactive learning mindset. Experience with bespoke software systems; familiarity with healthcare-related platforms is a bonus. Provide software support for bespoke healthcare software solutions, with a focus on first-time resolution. JBRP1_UKTJ More ❯
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Camera Systems Support Engineer - Camera Systems

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Adria Solutions
Camera Systems Support Engineer Cambridge Our client is seeking a skilled Technical Support Expert to join their team. This role is based in Cambridge with regular travel to their headquarters in Oxford, as well as national and international travel to support customers. For this position you … systems and products Develop user guides, application notes, and demonstration materials Conduct technical demonstrations for customers and internal teams Provide timely and effective technical support to customers via email, phone, and in person Troubleshoot and resolve technical issues related to products Collaborate with engineering and product teams to improve … user experience Requirements Bachelors degree in Electrical Engineering, Physics, Computer Science, or a related field A minimum of two years experience in a technical support role, preferably in a hardware or software environment Strong problem-solving skills and attention to detail Excellent written and verbal communication skills Ability to More ❯
Employment Type: Permanent
Salary: £50,000
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Camera Systems Support Engineer - Camera Systems

Cambridge, south west england, united kingdom
Adria Solutions
Camera Systems Support Engineer Cambridge Our client is seeking a skilled Technical Support Expert to join their team. This role is based in Cambridge with regular travel to their headquarters in Oxford, as well as national and international travel to support customers. For this position you … systems and products Develop user guides, application notes, and demonstration materials Conduct technical demonstrations for customers and internal teams Provide timely and effective technical support to customers via email, phone, and in person Troubleshoot and resolve technical issues related to products Collaborate with engineering and product teams to improve … user experience Requirements Bachelors degree in Electrical Engineering, Physics, Computer Science, or a related field A minimum of two years experience in a technical support role, preferably in a hardware or software environment Strong problem-solving skills and attention to detail Excellent written and verbal communication skills Ability to More ❯
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Camera Systems Support Engineer - Camera Systems

Cambridge, Cambridgeshire, United Kingdom
Adria Solutions Ltd
Camera Systems Support Engineer – Cambridge Our client is seeking a skilled Technical Support Expert to join their team. This role is based in Cambridge with regular travel to their headquarters in Oxford, as well as national and international travel to support customers. For this position you … systems and products Develop user guides, application notes, and demonstration materials Conduct technical demonstrations for customers and internal teams Provide timely and effective technical support to customers via email, phone, and in person Troubleshoot and resolve technical issues related to products Collaborate with engineering and product teams to improve … experience Requirements Bachelor’s degree in Electrical Engineering, Physics, Computer Science, or a related field A minimum of two years’ experience in a technical support role, preferably in a hardware or software environment Strong problem-solving skills and attention to detail Excellent written and verbal communication skills Ability to More ❯
Employment Type: Permanent
Salary: £35000 - £50000/annum
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Graduate Customer Support Engineer - Atomic Spectroscopy

Cambridge, Cambridgeshire, United Kingdom
Hybrid / WFH Options
Agilent Technologies
Graduate Customer Support Engineer - Atomic Spectroscopy Graduate Customer Support Engineer - Atomic Spectroscopy Apply locations United Kingdom - East England - Cambridge United Kingdom - England - London time type Full time posted on Posted 16 Days Ago job requisition id Job Description Agilent is a global leader in laboratory and … join us as we continue our mission to improve the world around us. Information about Agilent is available at . Every day, Agilent Customer Support Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver … insights and provide support that keep laboratories running smoothly and more efficiently. Join our dynamic organization to be a part of this rewarding and exciting work! You will be responsible for supporting our clients with on-site installation, implementation, maintenance and delivery of customer training on our spectroscopy solutions More ❯
Employment Type: Permanent
Salary: GBP Annual
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M365 Support Engineer

Cambridge, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Are you a skilled IT Support Engineer with a passion for Microsoft technologies? Do you have hands-on experience with SharePoint Online, Power Apps, and Power Automate? If so, we’d love to hear from you! We’re working … with a forward-thinking Microsoft Solutions Partner that’s looking to expand their support team with a talented 2nd Line IT Support Engineer. This is a fantastic opportunity to join a collaborative and innovative environment where your expertise will make a real impact. Role Overview: As a M365 … Support Engineer, you’ll be the go-to expert for resolving complex technical issues, particularly around Microsoft 365, SharePoint, and the Power Platform. You’ll work closely with clients and internal teams to troubleshoot, support, and enhance modern workplace solutions. What You’ll Be Doing: Providing 2nd More ❯
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1st Line Support Engineer

Cambridge, England, United Kingdom
JR United Kingdom
/join with: Old Trafford, Manchester, UK (4 days on-site) Salary: £26-27k per annum iO Associates is seeking a 1st Line Support Engineer for a Manchester-based IT services provider specializing in managed IT support, cloud infrastructure, cybersecurity, and VoIP. Known for its client … focused approach and strategic consultancy, it helps businesses align technology with growth objectives. We are offering an exciting opportunity for an experienced 1st Line Support Engineer to join our expanding team. In this role, you will be crucial in maintaining our high standards of client service as we … Experience handling customer incidents via phone, email, or in person, ensuring prompt resolution. At least 2 years' experience in a service desk or deskside support role, preferably within an MSP environment, with a focus on excellent customer service. Responsibilities: Support and administer Windows Server (all versions), Windows More ❯
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Technical Support Engineer (Zend Framework / PHP) - Global Software company

Cambridge, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Position: Technical Support Engineer (Zend Framework/PHP-based application) Company: Global Software company - DevOps/version control/Security Location: Fully remote Client: Hawksworth Job Category: Other EU work permit required: Yes Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: We are seeking a Senior … Technical Support Engineer with expertise supporting PHP-based applications, especially Zend Framework. You will provide technical support for our client's environment, working on both Linux and Windows servers. Database experience is a plus, especially on mainframe systems, but not essential. Your responsibilities include: Representing our client … the first point of contact Helping customers by demonstrating your PHP expertise Diagnosing and troubleshooting performance and integration issues Requirements: 5+ years in tech support Hands-on experience with PHP-related technology Linux and Windows server experience Basic networking and shell scripting skills If you are excited about joining More ❯
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Support Engineer - French, Alexa Information & Ads

Cambridge, England, United Kingdom
Amazon
you are a proactive, adaptable, and quality-driven professional who thrives in a collaborative environment, we invite you to apply for this French-speaking Support Engineer role in our Cambridge office. This is an excellent opportunity to leverage your technical expertise and language skills to make a direct … impact on customer satisfaction and team metrics. Key job responsibilities As a native French-speaking Support Engineer based out of our Cambridge office, you will be responsible for providing high-quality technical support to Alexa Question & Answering (Q&A) internal and external customers. In the role, you … skillset to improve team processes and highlight documentation or training needs - Impart your knowledge to team members through peer reviews, trainings and/or support sessions BASIC QUALIFICATIONS - Fluency in French and English, with strong written and verbal communication abilities - Demonstrable ability to think around issues and look at More ❯
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Customer Support Engineer - RF/Telco Tech

Cambridge, England, United Kingdom
SoCode Recruitment
Location: Cambridge, England Sector: Telecommunications Salary: £70,000.00 to £90,000.00 per annum Customer Support Engineer | Cambridge – Flexible About the Company : They are a dynamic and innovative leader in the RF (Radio Frequency) industry, specializing in cutting-edge solutions for wireless communication systems, antennas, and signal processing. The … company serves clients across various industries, providing reliable and high-performance RF products and services. We’re seeking a talented and customer-focused Customer Support Engineer to join their team. The ideal candidate will possess strong technical expertise in RF systems and a passion for delivering exceptional customer … part in providing technical assistance, troubleshooting, and solutions to customers, ensuring their success in deploying and utilizing products and services. Key Responsibilities : Provide technical support to customers via phone, email, and remote assistance, addressing inquiries related to RF systems, equipment, and solutions. Diagnose and resolve technical issues, guiding customers More ❯
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2nd Line Avaya Support Engineer

Cambridge, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: 2nd Line Avaya Support Engineer, Cambridge Client: Location: Job Category: Other - EU work permit required: Yes Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 Job Description: Looking to level up your Avaya expertise in a remote-first environment with … real career progression? We're working with a leading UK tech services provider to find a 2nd Line Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes, deletions , and general system support. This team supports a wide range of enterprise … You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2nd line/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or cloud contact centre tech ? SIP, VOIP trunking, or More ❯
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Software Support Engineer

Cambridge, England, United Kingdom
Amazon
an eclectic set of rich media ingestion technologies, platforms and processes and taking what's possible with digital media to the next level. - Software Support Engineering is a shared services organization responsible for providing multi-faceted application engineering services to multiple Digital product development teams. - Developing Tools, applications, code … improvements and scripts to resolve operational burden of support engineers and Operations - Support engineering and troubleshooting on issues related to the digital platform services and content for various products - Interface with content acquisition, content providers, operations and technical teams to ensure content publishing and delivery as per service … your ability to learn quickly and work on disparate and overlapping tasks will define your success. Some of the key job functions of the support engineer are: - Provide first level of support for tickets filed in Audible - Provide engineering support of our incoming tickets, including extensive More ❯
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1st/2nd Line IT Support Engineer - 6 month FTC

Cambridge, England, United Kingdom
Bicycle Therapeutics
OneTeam .Weonlysucceedwhenweworktogether. Job Description Role purpose As our company expands, we have created an exciting new opportunity for a 1st/2nd Line IT Support Engineer to join our UK team at Granta Park near Cambridge. You will support the IT systems throughout the organisation. These include … variety of teams, based in the UK and US, and look to maintain the excellent IT standards currently practiced at Bicycle. Key responsibilities Help support the Corporate IT Team at Bicycle, comprising all general day to day support activities. Support an internal helpdesk and triage tickets, escalating … deliver IT-driven solutions to empower scientific R&D. Work with enterprise security, DR and data solutions to ensure business continuity. Providing routine desktop support to all staff, including the Microsoft Office suite, SharePoint online, Microsoft Teams and Windows 10/11 operating systems. Setting up hardware and software More ❯
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3rd Line Support / Project Engineer

Cambridge, England, United Kingdom
JR United Kingdom
col-narrow-right Job Views: 2 Posted: 04.06.2025 Expiry Date: 19.07.2025 col-wide Job Description: Do you want to be an exceptional 3rd line support engineer that gets heavily involved with projects in a dynamic, growing team? Do you want an opportunity to further your career with the … collaboration, offers flexibility, and invests in your professional development? You’ll be working with a superb, fast growing Managed Service Provider working alongside their support team as a final point of technical escalation. This role will involve BAU, projects, and absolutely no ceiling for progression. There is a direct … Project Roll outs : for example, entire 365 roll-outs Keep Systems Running Smoothly : Do regular updates, fix network problems, and apply patches. Help Users : Support staff with any problems using their hardware, software, or internet. Work with the Team : Support the wider 3rd line support team and More ❯
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Support Engineer
Cambridge
25th Percentile
£38,750
Median
£42,500
75th Percentile
£46,250