13 Support Engineer Jobs in Cambridge

Bilingual Technical Support Engineer Experience working in a helpdesk customer support role within a software/hardware product development organisation Excellent written and verbal communication skills Communications product support background (GSM, 3G, 4G, LTE, GPRS, GPS, Bluetooth) desirable Ability to diagnose and configure Windows servers and … English and Italian/Spanish/French/Portuguese Must have full clean drivers licence and car A customer and quality focused Bilingual Technical Support Engineer with a background in the communications product development industry (GSM, 3G, 4G, LTE, GPRS, GPS, Bluetooth) required for a thriving and highly … respected business with strong staff retention and opportunities to progress your career. This is a 1st/2nd line support role, handling predominantly email requests for support but with an increasing demand for phone support so excellent communication skills are a must. Dont miss out on this more »

Technical Support Engineer Experience working in a helpdesk customer support role within a software/hardware product development organisation Excellent written and verbal communication skills Communications product support background (GSM, 3G, 4G, LTE, GPRS, GPS, Bluetooth) desirable Ability to diagnose and configure Windows servers and in … English and Italian/Spanish/French/Portuguese Must have full clean drivers licence and car A customer and quality focused Bilingual Technical Support Engineer with a background in the communications product development industry (GSM, 3G, 4G, LTE, GPRS, GPS, Bluetooth) required for a thriving and highly … respected business with strong staff retention and opportunities to progress your career. This is a 1st/2nd line support role, handling predominantly email requests for support but with an increasing demand for phone support so excellent communication skills are a must. Dont miss out on this more »

IT Support Engineer Cambridge (hybrid- 2 days onsite) £35,000 per annum Are you passionate about technology and thrive in a dynamic, customer-focused environment? We are looking for a talented IT Support Engineer to join our team at a leading retail company based in Cambridge. … an exciting opportunity to contribute to a forward-thinking organization and make a real impact in the retail industry. Role Overview: As an IT Support Engineer, you will play a key role in maintaining our IT infrastructure and providing technical support to our internal teams. Your responsibilities … include diagnosing and resolving hardware and software issues, setting up and configuring systems, and assisting with network administration tasks. Key Responsibilities: Responding to IT support requests and troubleshooting technical issues. Installing, configuring, and maintaining computer hardware, software, systems, networks, printers, and scanners. Providing technical assistance and training to end more »

1st Line Support Engineer My client, an award-winning Managed Service Provider based in Cambridgeshire, is looking for a 1st Line Support Engineer to join their team! This role offers an exciting opportunity to work in a friendly, but challenging, environment whereby you will be highly … Working hours: Between 10am-6pm Responsibilities: Providing excellent customer experience, through issue resolution, and friendly customer service Answering and logging incoming call and chat support requests Maintaining detailed, accurate notes and time records Troubleshooting and resolving technical issues until resolution or escalation Referencing and updating client documentation and user … guides Liaising with 3rd party software vendors Escalate incidents and service requests to 2nd line support where necessary Key skills: Windows Server & Desktop Office 365 administration and troubleshooting Familiarity with Active Directory, user management, and group policies. Networking experience If you are a skilled Service Desk Engineer seeking more »

IT Support Engineer - Cambridge. Our client is currentlylooking for an experienced IT Support Engineer to join a growing team. In this role, you'll play a crucial part in ensuring our clients' needs are met efficiently, providing front-end support, resolving incidents, and fulfilling service … requests. Responsibilities: Provide day-to-day front-end support, resolving incidents, and fulfilling service requests. Onboard new clients, and assess and document current systems and infrastructure. Implement change/new systems and hardware at client sites. Investigate, diagnose, and resolve technical incidents, escalating when necessary. Travel to client sites … across the UK (some overnight stays possible). Guide and support Service Desk Analysts and Field Service Technicians. Continuously improve knowledge across various software and hardware technologies. Propose improvements to client infrastructures/systems. Skills and Experience: Relevant IT qualifications. Microsoft 365 Certified: Modern Desktop Administrator Associate. Experience within more »

3rd Line IT Support Engineer - Cambridge - MSP Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 3rd Line IT Support Engineer to join the team. As a leading technology company, you will become part of a reputable organisation dedicated … technology Experience with Security technologies i.e. DLP Backup Technologies Ideally previous MSP experience/customer facing role The position entails assisting with T1 & T2 support and managing T3 requests, including precise call logging and appropriate escalation procedures. Collaboration with fellow Service Desk members and line management is essential, fostering … a culture of shared experiences and skills when relevant. As the 3rd Line IT Support Engineer, you will have: Strong communication skills, both face to face and over the telephone Proficient in delivery accurate and clear reports to end users and management tiers Background in client admin and more »

2nd Line Desktop IT Support Engineer (12-Month Contract) Location: Cambridge, Onsite Healthcare Inside IR35 £225 per day We are seeking a skilled Desktop IT Support Engineer to join our team in Cambridge for a 12-month contract. The successful candidate will provide essential support … you are proactive, customer-focused, and have a passion for resolving technical issues efficiently, we want to hear from you. Responsibilities: Provide onsite desktop support to end-users in Cambridge office. Troubleshoot and resolve hardware and software issues related to desktops, laptops, and peripherals. Install, configure, and maintain Windows … operating systems and software applications. Manage user accounts, groups, and permissions in Active Directory. Support and administer Office 365 applications, including Outlook, Word, Excel, and Teams. Assist in the deployment and management of mobile devices using SCCM and mobile device management solutions. Collaborate with IT team members to implement more »

Desktop Support Engineer required on an initial 12-month contract supporting an end client based in Cambridge. The successful Desktop Support Engineer will be working onsite providing real-time IT support to End Users across the company. Tasked with working across a broad range of … technologies and liaising across multiple areas of the business to support incidents, problems and requests. Also responsible for ticket management and escalation, explaining the solutions in technical and nontechnical terms. Technical skills/experience required: Previous experience within a Deskside support role Excellent troubleshooting skills Able to identify … log and resolve technical problems with software, hardware and network systems Comfortable providing remote support when needed Exposure to ticket management and response Excellent communication and stakeholder management skills This is an immediate requirement with interview slots available this/early next week. To discuss this exciting Desktop Support more »

Desktop Support Engineer required on an initial 12-month contract supporting an end client based in Cambridge. The successful Desktop Support Engineer will be working onsite providing real-time IT support to End Users across the company. Tasked with working across a broad range of … technologies and liaising across multiple areas of the business to support incidents, problems and requests. Also responsible for ticket management and escalation, explaining the solutions in technical and nontechnical terms. Technical skills/experience required: Previous experience within a Deskside support role Excellent troubleshooting skills Able to identify … log and resolve technical problems with software, hardware and network systems Comfortable providing remote support when needed Exposure to ticket management and response Excellent communication and stakeholder management skills This is an immediate requirement with interview slots available this/early next week. To discuss this exciting Desktop Support more »

on. It’s these qualities that have earned us recognition as an award-winning company within our industry. The role The role of Technical Support Engineer at GIS presents an exciting opportunity for a skilled individual to join our Customer Support team based in North Cambridge. As … a Technical Customer Support Engineer, you will be technically hands-on, ensuring the delivery of top-notch assistance to our global customers on our full range of products. You will play a pivotal role in handling technical queries, providing in-house and remote customer training on GIS products … GIS knowledge base to deliver consistent, high-quality answers to customers. Create new knowledge articles on topics where articles do not currently exist. Monitor support cases against SLAs, ensuring GIS meets its service commitments. Provide customer and management reports to support Key Account Managers in their customer-related more »

Field Service Engineer Are you a Field Service Engineer looking for your next exciting opportunity? A brand-new position has arisen for a Field Service Engineer to join a leading manage service provider in Cambridge where you will be providing Microsoft based support across their wide … range of clients. As the Field Service Engineer, you will be expected to travel to client sites 4 days a week then be based one day a week on-site in Cambridge. You will be expected to have experience of infrastructure (On-prem/cloud) as well as Office … Microsoft Azure and Hyper-V. This is a great opportunity for an ambitious Field Service Engineer to further develop their career. The Field Service Engineer will provide direct support to customers and colleagues whilst also having the opportunity to showcase their technical and stakeholder management skills. You more »

On-site Support Engineer – Working with a major client in Cambridge Up to £45,000 (depending on experience) Our client, a well-established specialist IT MSP based in the heart of London. They support some of UK’s top financial clients. They are looking for an enthusiastic … 2nd Line Onsite Engineer to come and join their team and work with a key client of theirs based in Cambridge. In this position you will get a chance to work with some of the latest technologies on the market, expanding across Mac and Windows OS. You will be … Microsoft experience. Any experience with administering a Local Area Network (LAN Switches, Access Points etc) would be advantageous. Extensive experience in delivering desk side support to senior Executive level end-users. Minimum of 3+ years’ experience within a similar role. Role and Responsibilities: Provide desk-side and remote based more »

Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk, Network Services and Environment Management … application issues Resolve users’ IT issues related to Desktops, Laptops, Windows/MAC operating systems, Printer setup, Resolve printer issues Work independently troubleshoot all support requests and follow escalation policies Responsible for computer hardware builds and maintaining inventory for computers ready deploy Provide support tall business users Establish … with users and clients Participate in testing, documentation and implementation of assigned projects Additional duties as and when required Essential Skills: Desktop operation and support Installation, configuration, administration and maintenance of ongoing usability of desktop, computers, peripheral equipment and software within established standards and guidelines. Works with vendor support more »