2 of 2 Support Engineer Jobs in Cambridgeshire

Firebrand Training have an exciting new opportunity for a Support Engineer Apprentice with Bango.net Limited, a Technology company based in Cambridge. Role The Role: With a passion for learning and a ‘can do’ attitude you will join a team that monitors and maintains the Bango environment. Bango utilise … wide range of cutting-edge technologies to deliver its services and is actively scaling its operation on a global basis to support its growth. Working for Bango you will have high personal integrity, honesty, reliability, and dedication. Duties will include: Provide level 2 technical support to all Bango ...

Service Desk Manager The Opportunity Our client, a growing IT services provider, is looking for a 1st Line Service Desk Analyst to join their support team. This role will suit someone with previous IT support or service desk experience who enjoys helping users, troubleshooting technical issues, and delivering … first point of contact for clients, resolving technical problems and escalating more complex issues where required. Key Responsibilties Provide first-line technical support via phone, email, and ticketing system. Log, manage, and resolve support tickets in line with agreed service levels. Troubleshoot issues relating to Microsoft 365, Windows ...