Position overview Are you a technically-minded professional with a passion for solving problems and helping customers succeed? We’re looking for a technical supportengineer to join our dynamic customer support team at GIS, based in North Cambridge. In this exciting role, you’ll be at … the heart of delivering world-class technical support for our global customers, working hands-on with our full suite of cutting-edge products. You’ll take the lead in resolving technical queries, providing expert remote and in-house training on GIS systems, and collaborating with our engineering teams to … GIS knowledge base to deliver consistent, high-quality answers to customers. Create new knowledge articles on topics where articles do not currently exist. Monitor support cases against SLAs, ensuring GIS meets its service commitments. Provide customer and management reports to support Key Account Managers in their customer-related More ❯
Peterborough, England, United Kingdom Hybrid / WFH Options
Chart Industries, Inc
Company: Chart Industries The Role If you're looking for a role where you can make a difference in critical industries, then a Technical SupportEngineer position focused on steam turbines, reciprocating compressors, and auxiliary gearboxes could be for you. This dynamic role offers the opportunity to leverage … your deep technical knowledge in areas of rotating machinery and control systems. In this role you'll be providing support to our internal Aftermarket team, Field Service Engineers and directly to our customers on a variety of technical issues related to our products. You'll not only troubleshoot issues … the long-term reliability of products around the world, this role provides an exciting and rewarding career path. The main purpose of the Technical SupportEngineer is as follows; Support the business and its customers in providing technical support both internally and externally. To ensure the More ❯
Peterborough, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Application SupportEngineer, peterborough col-narrow-left Client: Burns Sheehan Location: peterborough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Application SupportEngineer | AI-powered SaaS Start-up Location: Remote (UK-based with US hours, 3pm–12am GMT) Working Style: Remote-first, flexible with optional in-person meetups About: Here at Burns Sheehan we are working exclusively with one of the most exciting tech start-ups in the UK, who … are looking for an Application SupportEngineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered across the business. With a focus on product insight, systems understanding More ❯
Cambridge, England, United Kingdom Hybrid / WFH Options
IC Resources
The right to work in the UK without sponsorship is essential for this vacancy. An exciting opportunity for a Network SupportEngineer has arisen with a global leader in wireless solutions in the telecommunications industry, based in Cambridge. This is a great opportunity for a Network SupportEngineer to work with customers across the world, to diagnose complex network performance issues, do root cause analysis and provide technical solutions. You will commit to a hybrid working model, required onsite 3 days a week. You will also need to be willing to travel to customer sites … at short notice, largely in North America, but also elsewhere. Responsibilities Experience of the Network SupportEngineer will include: Network infrastructure experience including IP networks, TCP/IP and Ethernet Experience working in a customer-facing role If you are a Network SupportEngineer looking for More ❯
Technical SupportEngineer Location: Cornwall Contract: Permanent We are recruiting for a Technical SupportEngineer to join a global client specialising in IT solutions and communication services within Government and Maritime markets. As a Technical SupportEngineer, you will be responsible for 1st and … 2nd line technical support on product, service, and billing inquiries for maritime and land-based customers. This is a permanent, full-time position based in Cornwall, requiring shift work. Benefits include free parking, annual bonuses, pensions up to 7.5%, 25 holidays plus bank holidays, and more. Role Requirements: Manage … responses to customer inquiries promptly and efficiently, exceeding expectations where possible. Provide 2nd line technical support across various solutions, including multi-carrier bearers (Ka/Ku/L Band, LTE), virtual environments, and infrastructure. Monitor networks proactively, investigate alarms, report outages, and resolve service issues, escalating when necessary. Perform More ❯
Peterborough, England, United Kingdom Hybrid / WFH Options
CHART COOLER SVC CO INC
England, United Kingdom, PE4 5HG If you're looking for a role where you can make a difference in critical industries, then a Technical SupportEngineer position focused on steam turbines, reciprocating compressors, and auxiliary gearboxes could be for you. This dynamic role offers the opportunity to leverage … your deep technical knowledge in areas of rotating machinery and control systems. The main purpose of the Technical SupportEngineer is as follows; Support the business and its customers in providing technical support both internally and externally. To ensure the highest levels of customer satisfaction with … allow all departments to review the current situation and the answers provided to the Customers. Providing review and recommendations on findings in Field Service Engineer reports. Growing the business Review technical query trends and review the possibility of implementing new designs, procedures, or processes. Identifies and define opportunities for More ❯
Peterborough, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Technical SupportEngineer (Zend Framework/PHP) - Global Software company, Peterborough Client: Hawksworth Location: Peterborough, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Position: Technical SupportEngineer (Zend Framework/PHP-based application) Company … Our client is a highly reputable software company, known to clients including NASA, Electronic Arts, Samsung, and Tesla. We are seeking a Senior Technical SupportEngineer with expertise in supporting PHP-based applications, particularly Zend Framework. In this role, you will provide technical support for our client … point of contact Assist customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Technical skills required: 5+ years in technical support Hands-on experience with PHP-related technologies Linux and Windows server experience Basic networking and shell scripting If you are excited about joining a More ❯
Cambridge, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Application SupportEngineer | AI-powered SaaS Start-up Location: Remote (UK-based with US hours, 3pm–12am GMT) Working Style: Remote-first, flexible with optional in-person meetups About: Here at Burns Sheehan we are working exclusively with one … of the most exciting tech start-ups in the UK, who are looking for an Application SupportEngineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered … across the business. With a focus on product insight, systems understanding, and proactive support this is an ideal opportunity for someone technically curious who loves solving puzzles, thrives in a fast-paced start-up environment, and wants to grow with a company scaling into new markets. Responsibilities: Acting as More ❯
Cambridge, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Technical SupportEngineer (PHP-based application) - Global Tech Firm - Remote, Cambridge Client: Hawksworth Location: Cambridge (Remote) Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Position: Technical SupportEngineer (PHP-based application) Company: Global Software company specializing … client is a highly reputable software company, used even by NASA. The list of their clients is impressive! We are seeking a Senior Technical SupportEngineer with expertise in supporting PHP-based applications, particularly Zend Framework. Your responsibilities will include providing technical support for our client's … point of contact Assist customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Technical skills required: 5+ years in tech support, hands-on experience with PHP technologies, Linux and Windows server experience, basic networking, and shell scripting If this sounds like you and you're More ❯
Peterborough, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Technical SupportEngineer (PHP-based application) - Global Tech Firm - Remote, Peterborough Client: Hawksworth Location: Peterborough, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 7 Posted: 07.06.2025 Expiry Date: 22.07.2025 Job Description: Position: Technical SupportEngineer (PHP-based application) Company: Global Software company … Windows environments? Our client is a highly reputable software company, with clients including NASA and other prominent organizations. We are seeking a Senior Technical SupportEngineer with expertise in supporting PHP-based applications, particularly Zend Framework. In this role, you will provide technical support for our client … point of contact Assist customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Technical skills required: 5+ years in tech support Hands-on experience with PHP-related technologies Linux and Windows server experience Basic networking and shell scripting If this sounds like you and you More ❯
The Customer Support department has an exciting opportunity for a skilled Technical SupportEngineer to join IQGeo in an interesting role, supporting IQGeo’s end-to-end geospatial software solutions for our growing global customer base. This role joins a dynamic team that enjoys working with complex … software, GIS (Geographic Information System), engineering, and problem-solving skills. The opening for this position will require working Saturday and Sunday business hours to support our growing Global customer base and new 24/7 Support packages. The ideal Technical SupportEngineer is a geospatial technical … middleware components, and custom software development as required by customers. Supervisory Responsibilities None Duties/Responsibilities As an integral part of the IQGeo Customer Support Team, the successful candidate will be a key contributor on the team by supporting IQGeo products for our customers in the Utility and Telecommunications More ❯
Network Analyst & SupportEngineer Peterborough or Stafford (fully onsite) 12 month contract- likely to be ongoing for the right person! Competitive PAYE or Umbrella rates discussed upon application We’re seeking a Network Analyst & SupportEngineer to join a high-performing network team within a global … industry leader. We are looking for an engineer that can support IT infrastructure across Europe, Africa, and the Middle East (EAME) - with potential global involvement. You’ll serve as the first line of defence for network incidents, owning the incident ticket queue, engaging directly with customers, diagnosing issues … needed. You’ll also be the first point of contact for network-related requests. What will you do? • Provide remote L2/3 network support to regional factories, offices, and warehouses • Own ticket queues, run IT meetings and report on open cases • Collaborate with regional and global teams • Participate More ❯
SC CLEARED*** Desktop SupportEngineer 6 Month contract initially Based: Onsite in Leiston, Suffolk Rate: Market rates (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation … where you can really make a difference. We a great opportunity for a Desktop SupportEngineer on a great program of work. Key Responsibilities: * Troubleshooting and resolving issues relating to networks, applications, software, hardware, VPN's, Printers and mobile phones. * Managing incident queues * Handling calls with Customers, VIP … collection * Help creating any technical project documentation, reporting and manuals * Building & deploying workstations (Laptops/Desktops) with the standard approved image * Providing Tech-Bar support for users queries/technical resolution. * Hardware Asset and CDM Management * IT Desk Moves, patching, training/meeting room setup, loan laptop management & setup. More ❯
Technical SupportEngineer Peterborough Permanent £30,000- £35,000 (doe) + Benefits We are looking for a Technical SupportEngineer for a full-time, permanent position based on-site in Peterborough, with an ideal start date in June/July 2025. Benefits include: 25 days of … Excellent problem-solving skills with a proactive learning mindset. Experience with bespoke software systems; familiarity with healthcare-related platforms is a bonus. Provide software support for bespoke healthcare software solutions, with a focus on first-time resolution. More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Syntax Consultancy Limited
Technical SupportEngineer Peterborough Permanent £30,000- £35,000 (doe) + Benefits We are looking for a Technical SupportEngineer for a full-time, permanent position based on-site in Peterborough, with an ideal start date in June/July 2025. Benefits include: 25 days of … Excellent problem-solving skills with a proactive learning mindset. Experience with bespoke software systems; familiarity with healthcare-related platforms is a bonus. Provide software support for bespoke healthcare software solutions, with a focus on first-time resolution. More ❯
Technical SupportEngineer Peterborough Permanent £30,000- £35,000 (doe) + Benefits We are looking for a Technical SupportEngineer for a full-time, permanent position based on-site in Peterborough, with an ideal start date in June/July 2025 click apply for full job More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Adria Solutions
Camera Systems SupportEngineer Cambridge Our client is seeking a skilled Technical Support Expert to join their team. This role is based in Cambridge with regular travel to their headquarters in Oxford, as well as national and international travel to support customers. For this position you … systems and products Develop user guides, application notes, and demonstration materials Conduct technical demonstrations for customers and internal teams Provide timely and effective technical support to customers via email, phone, and in person Troubleshoot and resolve technical issues related to products Collaborate with engineering and product teams to improve … user experience Requirements Bachelors degree in Electrical Engineering, Physics, Computer Science, or a related field A minimum of two years experience in a technical support role, preferably in a hardware or software environment Strong problem-solving skills and attention to detail Excellent written and verbal communication skills Ability to More ❯
Camera Systems SupportEngineer – Cambridge Our client is seeking a skilled Technical Support Expert to join their team. This role is based in Cambridge with regular travel to their headquarters in Oxford, as well as national and international travel to support customers. For this position you … systems and products Develop user guides, application notes, and demonstration materials Conduct technical demonstrations for customers and internal teams Provide timely and effective technical support to customers via email, phone, and in person Troubleshoot and resolve technical issues related to products Collaborate with engineering and product teams to improve … experience Requirements Bachelor’s degree in Electrical Engineering, Physics, Computer Science, or a related field A minimum of two years’ experience in a technical support role, preferably in a hardware or software environment Strong problem-solving skills and attention to detail Excellent written and verbal communication skills Ability to More ❯
Peterborough, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Technical SupportEngineer Tier I, peterborough col-narrow-left Client: Action1 Location: peterborough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Who … Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical SupportEngineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with … incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance the customer support process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Agilent Technologies
Graduate Customer SupportEngineer - Atomic Spectroscopy Graduate Customer SupportEngineer - Atomic Spectroscopy Apply locations United Kingdom - East England - Cambridge United Kingdom - England - London time type Full time posted on Posted 16 Days Ago job requisition id Job Description Agilent is a global leader in laboratory and … join us as we continue our mission to improve the world around us. Information about Agilent is available at . Every day, Agilent Customer Support Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver … insights and provide support that keep laboratories running smoothly and more efficiently. Join our dynamic organization to be a part of this rewarding and exciting work! You will be responsible for supporting our clients with on-site installation, implementation, maintenance and delivery of customer training on our spectroscopy solutions More ❯
Cambridge, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Position: Technical SupportEngineer (Zend Framework/PHP-based application) Company: Global Software company - DevOps/version control/Security Location: Fully remote Client: Hawksworth Job Category: Other EU work permit required: Yes Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: We are seeking a Senior … Technical SupportEngineer with expertise supporting PHP-based applications, especially Zend Framework. You will provide technical support for our client's environment, working on both Linux and Windows servers. Database experience is a plus, especially on mainframe systems, but not essential. Your responsibilities include: Representing our client … the first point of contact Helping customers by demonstrating your PHP expertise Diagnosing and troubleshooting performance and integration issues Requirements: 5+ years in tech support Hands-on experience with PHP-related technology Linux and Windows server experience Basic networking and shell scripting skills If you are excited about joining More ❯
Location: Cambridge, England Sector: Telecommunications Salary: £70,000.00 to £90,000.00 per annum Customer SupportEngineer | Cambridge – Flexible About the Company : They are a dynamic and innovative leader in the RF (Radio Frequency) industry, specializing in cutting-edge solutions for wireless communication systems, antennas, and signal processing. The … company serves clients across various industries, providing reliable and high-performance RF products and services. We’re seeking a talented and customer-focused Customer SupportEngineer to join their team. The ideal candidate will possess strong technical expertise in RF systems and a passion for delivering exceptional customer … part in providing technical assistance, troubleshooting, and solutions to customers, ensuring their success in deploying and utilizing products and services. Key Responsibilities : Provide technical support to customers via phone, email, and remote assistance, addressing inquiries related to RF systems, equipment, and solutions. Diagnose and resolve technical issues, guiding customers More ❯
Cambridge, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: 2nd Line Avaya SupportEngineer, Cambridge Client: Location: Job Category: Other - EU work permit required: Yes Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 Job Description: Looking to level up your Avaya expertise in a remote-first environment with … real career progression? We're working with a leading UK tech services provider to find a 2nd Line Avaya SupportEngineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes, deletions , and general system support. This team supports a wide range of enterprise … You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2nd line/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or cloud contact centre tech ? SIP, VOIP trunking, or More ❯
Peterborough, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: 2nd Line Avaya SupportEngineer, peterborough col-narrow-left Client: Location: peterborough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Looking to … a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2nd Line Avaya SupportEngineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes, deletions , and general system support. This team supports … You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2nd line/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or cloud contact centre tech ? SIP, VOIP trunking, or More ❯
OneTeam .Weonlysucceedwhenweworktogether. Job Description Role purpose As our company expands, we have created an exciting new opportunity for a 1st/2nd Line IT SupportEngineer to join our UK team at Granta Park near Cambridge. You will support the IT systems throughout the organisation. These include … variety of teams, based in the UK and US, and look to maintain the excellent IT standards currently practiced at Bicycle. Key responsibilities Help support the Corporate IT Team at Bicycle, comprising all general day to day support activities. Support an internal helpdesk and triage tickets, escalating … deliver IT-driven solutions to empower scientific R&D. Work with enterprise security, DR and data solutions to ensure business continuity. Providing routine desktop support to all staff, including the Microsoft Office suite, SharePoint online, Microsoft Teams and Windows 10/11 operating systems. Setting up hardware and software More ❯