IT SupportEngineer - Bristol (Hybrid) - £25,500 - £27,000 We have an excellent opportunity for an IT SupportEngineer to join a leading professional services organisation during a period of growth. This role will involve assisting internal users on their IT issues, ranging across their Microsoft … be joining a talented IT Team, picking up the phone, emails and tickets, ensuring you are working to agreed SLAs. Benefits for the IT SupportEngineer 23 days + bank holiday rising to 28 + bank Buy or sell holiday Healthcare plan Pension contribution rising with service Life … Assurance Cycle to work scheme Enhance maternity and paternity Key Responsibilities for the IT SupportEngineer: Acting as the first point of contact for all helpdesk calls, emails and alerts Assisting users remotely or face to face, offering deskside support when needed. Working closely with team leaders More ❯
Cheltenham, England, United Kingdom Hybrid / WFH Options
Computerworld Personnel Ltd
SupportEngineer Bristol Up to 40k Hybrid - 2 days in office per week Benefits: Flexible working - Self Managing Hybrid work Unlimited holiday allowance Birthday day off as standard Personal development roadmap with learning Employee Assistance Program and more... I am working with a creative software agency in Bristol … who are looking for a SupportEngineer to join their team. You will be working in a team of 3 within the support function. This is a multifaceted role that will involve offering support to Clients which includes support relating to websites, CRM Systems, Cloud … route case analysis, making data led decisions, and improving service efficiency on an ongoing basis. Responsibilities: Excellent stakeholder communication - written and verbal Providing software support Ensuring a high level of customer experience Problem Solving, performing diagnostics and finding solutions Working with Cloud Infrastructure Working with software, databases, CRM, CMS More ❯
Cheltenham, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Technical SupportEngineer (PHP-based application) - Global Tech Firm - Remote, Cheltenham Client: Hawksworth Location: Remote, Cheltenham Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Position: Technical SupportEngineer (PHP-based application) Company: Global Software company specializing … environments? Our client is a highly reputable software company, with some of their software even used by NASA. We are seeking a Senior Technical SupportEngineer with expertise in supporting PHP-based applications, particularly Zend Framework. Your responsibilities will include providing technical support for our client's … of contact Assist customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Utilize your technical skills: 5+ years in tech support, hands-on experience with PHP technologies, Linux and Windows server experience, basic networking, and shell scripting If this sounds like you and you're More ❯
Cheltenham, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Application SupportEngineer | AI-powered SaaS Start-up Location: Remote (UK-based with US hours, 3pm–12am GMT) Working Style: Remote-first, flexible with optional … Burns Sheehan we are working exclusively with one of the most exciting tech start-ups in the UK, who are looking for an Application SupportEngineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues … and improving how technical support is delivered across the business. With a focus on product insight, systems understanding, and proactive support this is an ideal opportunity for someone technically curious who loves solving puzzles, thrives in a fast-paced start-up environment, and wants to grow with a More ❯
Tate Associates is delighted to be working with a prestigious professional services company based in Cheltenham. We are seeking a skilled and dedicated IT SupportEngineer to join their dynamic team. This role offers an exciting opportunity to work in a fast-paced environment, providing top-notch IT … support and solutions. Key Responsibilities: Provide comprehensive support for Microsoft Windows Server Operating Systems and applications, including Office 365. Manage and maintain Active Directory, ensuring seamless user access and security. Support and administer Azure environments, optimizing cloud-based solutions. Handle Exchange server management, ensuring efficient email communication. … work with a leading professional services company. Supportive and collaborative work environment. Continuous professional development and training opportunities. If you are a motivated IT SupportEngineer with the skills and experience listed above, we would love to hear from you. Apply now to join a company that values More ❯
Cheltenham, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Are you a skilled IT SupportEngineer with a passion for Microsoft technologies? Do you have hands-on experience with SharePoint Online, Power Apps, and Power Automate? If so, we’d love to hear from you! We’re working … with a forward-thinking Microsoft Solutions Partner that’s looking to expand their support team with a talented 2nd Line IT Support Engineer. This is a fantastic opportunity to join a collaborative and innovative environment where your expertise will make a real impact. Role Overview: As a M365 … SupportEngineer, you’ll be the go-to expert for resolving complex technical issues, particularly around Microsoft 365, SharePoint, and the Power Platform. You’ll work closely with clients and internal teams to troubleshoot, support, and enhance modern workplace solutions. What You’ll Be Doing: Providing 2nd More ❯
Cheltenham, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Entra ID SME. AAD, Identity, Entra ID SupportEngineer, cheltenham col-narrow-left Client: Experis UK Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job … remote Are you a Microsoft Identity and Access Management expert passionate about solving complex technical challenges for global enterprises? We are looking for a SupportEngineer – Entra ID SME to join our high-performing technical support team. You'll be at the frontline of innovation, providing world … class support and guidance to Microsoft customers using Microsoft Entra ID and associated identity solutions. ? What You’ll Do: Act as a trusted advisor , owning and resolving complex Entra ID-related technical issues. Collaborate with engineering and escalation teams to deliver top-tier support. Troubleshoot and resolve identity and More ❯
Cheltenham, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Join NScale as a Senior HPC SupportEngineer NScale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI startups and enterprises. Our platform reduces the complexity of AI development, empowering our customers … today. At NScale, we’re builders at heart — driven by ownership, innovation, and urgency. About the Role We're looking for a Senior HPC SupportEngineer to join our fast-growing team, focused on enabling and optimising HPC and AI workloads on GPU-accelerated infrastructure. You’ll work … diverse set of technologies including GPUs (NVIDIA and AMD), InfiniBand networking, and orchestration systems like Slurm. What You’ll Be Doing Provide expert-level support for customer HPC and AI workloads running in production. Troubleshoot complex system-level issues across networking, storage, containers, and GPUs. Collaborate with engineering and More ❯
Cheltenham, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: 2nd Line Avaya SupportEngineer, cheltenham col-narrow-left Client: Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Looking to level up your … a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2nd Line Avaya SupportEngineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes, deletions , and general system support. This team supports … You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2nd line/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or cloud contact centre tech ? SIP, VOIP trunking, or More ❯
Cheltenham, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Virtual job fairs Introduction: We're currently seeking a Technical SupportEngineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with … incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance the customer support process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot … software deployment and configuration using install switches. Be skilled in reading, writing, modifying, and backing up the Windows registry. Have previous experience in technical support or customer service roles. Possess excellent problem-solving and communication skills, working effectively with customers and internal teams. Have solid experience troubleshooting software issues More ❯
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
TwinStream
DV Application SupportEngineer - Contract (outside of IR35) Who are we: In 2019, our founders were working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their … Level: Must have live DV- clearance About the role: Successful candidates will be working as part of an on-site team to maintain and support a managed cross-domain service using a wide range of technology, platforms and tools. The team employ site reliability engineering tools and practices to … Grafana. Configure automated alerts to trap problems before they become incidents. Review application logs and respond to changes in system behaviour as they arise. Support and troubleshooting: Second and third-line support, responding directly to business issues and questions. Problem escalation and incident response. Root cause analysis and More ❯
Cheltenham, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Position: Technical SupportEngineer (Zend Framework/PHP-based application) Company: Global Software company - DevOps/version control/Security Location: Fully remote Responsibilities: Support and troubleshoot PHP-based applications, such as Zend Framework, across Linux and Windows environments. Represent the client as the first point of More ❯
We are partnering with a key client who is seeking a Java SupportEngineer to join their growing team on a contract basis. The ideal candidate will have experience working in secure managed services or production support environments, possess a strong understanding of Linux-based systems and More ❯
Cheltenham, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
IO Associates
We are partnering with a key client who is seeking a Java SupportEngineer to join their growing team on a contract basis. The ideal candidate will have experience working in secure managed services or production support environments, possess a strong understanding of Linux-based systems and More ❯
We are partnering with a key client who is seeking a Java SupportEngineer to join their growing team on a contract basis. The ideal candidate will have experience working in secure managed services or production support environments, possess a strong understanding of Linux-based systems and More ❯
We are partnering with a key client who is seeking a Java SupportEngineer to join their growing team on a contract basis. If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. The ideal candidate will … have experience working in secure managed services or production support environments, possess a strong understanding of Linux-based systems and CI/CD pipelines, and be confident supporting both application-level issues and platform-level challenges. You... JBLK1_UKTJ More ❯
we have within the community. So, what’s your possible? This is more than just a job; it’s a mission. As a Senior SupportEngineer you play a pivotal role in maintaining the critical infrastructure and software that powers our services. You will be self-driven and … them through an ambitious digital transformation programme. Responsibilities: Perform hands-on maintenance to ensure critical systems remain operational Monitor systems to ensure maximum availability Support the wider development team in working through critical issues and remediate them Identify technical risks/opportunities and proactively develop plans to mitigate and … will be in touch. Possibly, I’d like to find out more about this role – Reach out to our team for more information and support: talentenquiries@uk.ngc.com. No, I don’t think this role is right for me – Our extensive UK growth means we have exciting, new opportunities opening More ❯
have within the community. So, what’s your possible? Opportunity: This is more than just a job; it’s a mission. As a Senior SupportEngineer you play a pivotal role in maintaining the critical infrastructure and software that powers our services. You will be self-driven and … them through an ambitious digital transformation programme. Responsibilities: Perform hands-on maintenance to ensure critical systems remain operational Monitor systems to ensure maximum availability Support the wider development team in working through critical issues and remediating them Identify technical risks/opportunities and proactively develop plans to mitigate and More ❯
Cheltenham, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product SupportEngineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on … remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues …/or Bash Collaborate with the development team on bug identification and resolution Provide input into feature development and roadmap priorities Maintain and create support documentation and internal knowledge base articles Automate workflows and improve CI/CD practices using GitHub and scripting Support administration tasks in Power More ❯
We're working with a well established and reputable organisation is seeking a motivated and customer-focused 1st Line Support Analyst to join its growing internal IT support function. This is an excellent opportunity for someone with a solid foundation in IT support who is looking to … expand their technical knowledge in a fast-paced, collaborative environment. You ll play a key role in providing high-quality support to end users, ensuring technical issues are resolved efficiently and service standards are maintained. What You ll Be Doing: Be the first point of contact for IT issues … across hardware, software, networks, and connectivity. Handle support queries via phone, email, chat, and self-service portal. Diagnose and resolve issues where possible or escalate appropriately. Process service requests, including ordering and provisioning new devices. Log all incidents, requests and changes using a central ITSM platform (ServiceNow). Keep More ❯
Perth, Cheltenham, Gloucestershire, United Kingdom
Agilis Recruitment Ltd
We're working with a well established and reputable organisation is seeking a motivated and customer-focused 1st Line Support Analyst to join its growing internal IT support function. This is an excellent opportunity for someone with a solid foundation in IT support who is looking to … expand their technical knowledge in a fast-paced, collaborative environment. You’ll play a key role in providing high-quality support to end users, ensuring technical issues are resolved efficiently and service standards are maintained. What You’ll Be Doing: Be the first point of contact for IT issues … across hardware, software, networks, and connectivity. Handle support queries via phone, email, chat, and self-service portal. Diagnose and resolve issues where possible or escalate appropriately. Process service requests, including ordering and provisioning new devices. Log all incidents, requests and changes using a central ITSM platform (ServiceNow). Keep More ❯
Location: 5 days in either Cheltenham About the role: Successful candidates will be working as part of an on-site team to maintain and support a managed cross-domain service using a wide range of technology, platforms and tools. The team employ site reliability engineering tools and practices to … Grafana. Configure automated alerts to trap problems before they become incidents. Review application logs and respond to changes in system behaviour as they arise. Support and troubleshooting: Second and third-line support, responding directly to business issues and questions. Problem escalation and incident response. Root cause analysis and More ❯