Cheltenham, Gloucestershire, South West, United Kingdom
SDL Solutions Limited
IT SupportEngineer required by a well-established IT Support company based in Cheltenham. You must have good customer service skills and IT knowledge to join their existing team. Purpose of the Job Supporting internal and external customers with their technical issues over the telephone, via email … and face to face A general technical; understanding of Network Servers & Support Skill set mostly Microsoft Packages, Server, Software, Hardware, Office 365, Active Directory, TCP/IP, DHCP, Firewall & VOIP would be desirable. Skills required Desktop Support of Windows 2000/XP Professional in a Windows 2000 Active … ideal candidate needs to demonstrate Technical experience and has worked in this type of role previously. Ability to diagnose faults and solve technical issues Support existing customers Develop relationships with customer and deploy projects Excellent communication skills, both written & verbal Understanding of web technologies, databases, cloud technologies Buzzword: - IT more »
Gloucester, Gloucestershire, South West, United Kingdom
Omega Resource Group
Technical SupportEngineer Location: Gloucester Pay Range/details: £35,000 - £40,000 Contract Type: Permanent Our client is looking for a person to join their small team in Quedgeley, this is a varied role offering clients a high-quality level of service Key Responsibilities – Technical SupportEngineer Part Interpretation, working closely with Sales Administration on parts sales. Technical questions across all products, including servicing questions, technical service data, operational issues of products. Diagnosing customers problems over the phone and helping customers. Working with dealers and trade customers as key support in the office. … colleagues up to date of any major changes that might affect our business. Attend regular technical meetings at Quedgeley as required Qualifications & Requirements – Technical SupportEngineer Customer Focused with high energy and a smile. Able to assess risk and work safely at all times, even in unfamiliar environments. more »
Brockworth, Gloucestershire, United Kingdom Hybrid / WFH Options
Jonathan Lee Recruitment Ltd
We are working with a global engineering client based in Gloucester. Supporting an international customer base, seeking an IT Technical SupportEngineer to provide IT support, this would suit an IT graduate or an individual with 1-2 years’ experience in an IT capacity. In your first … few weeks in this IT Technical SupportEngineer role, you can expect to: Manage and support IT infrastructure equipment, including physical and virtual servers, storage arrays, network switches, firewalls, wireless access points, phone systems, mobile devices, and other necessary equipment Respond to technical support calls from … members or clients, providing effective communication to resolve issues promptly Test disaster recovery procedures to ensure business continuity To apply for this IT Technical SupportEngineer role, you will also require the following: The ability to analyse problems swiftly and skilfully, coupled with patience and perseverance Possess and more »
Employment Type: Permanent
Salary: £27500/annum WFH, private medical, employee welfare, Life
Gloucestershire, England, United Kingdom Hybrid / WFH Options
CA Tech Talent
24k-£28k DOE | Hybrid | Gloucester Our Client, Our Client, a leading managed services provider, is looking for a Technical SupportEngineer, you will play a pivotal role in ensuring customers and users receive timely and friendly assistance. This role offers Hybrid working, with access to the Gloucester office. … Working hours 9 am – 5 pm Monday – Friday. Technical SupportEngineer responsibilities include: - Liaising with customers, partners and suppliers via incoming calls, emails and incident tickets Supporting customers with software and hardware applications Fault analysis Maintaining company systems Technical SupportEngineer requirements include: - Previous knowledge of … the Telecoms and/or the IT industry in previous technical support roles Excellent knowledge of computer networking and security, including firewall solutions, routing, switching, and VPN technologies Experience of Cloud based Telephony platforms, maintaining and supporting Mobile Telephony and Windows desktop operating systems Strong communication skills both verbal more »
Tier 1 Technical SupportEngineer Location: Cheltenham Salary: Up to £30,000 Gross per annum Are you a supportengineer looking to join a tightly knit team? What about an opportunity to support blue-chip partners? With a passion for Atlassian eco-system, this team … different markets with a goal of bringing in exciting new tools. Following the recent success stories, they are now looking to further scale their support team with an outgoing, and ambitious Tier 1 Technical SupportEngineer to join their Cheltenham office. You would play a key role … across a range of exciting technology stacks; giving you an opportunity to further develop your software skills. This is a perfect opportunity for an engineer who has been in a 1st and 2nd tier application or software support role that is looking for the next step! You're more »
Cheltenham, Gloucestershire, South West, United Kingdom
CV Screen Ltd
An experienced Telecoms SupportEngineer is required for a office based role for a market leading company based near Cheltenham. This position will be an office based role. Our client work on exciting projects with a wide technical base including PDH, Cellular, GPON, IP and SDH amongst other … technologies. We are searching for a personable, driven Telecoms SupportEngineer who is always looking to learn and progress. This position will support clients from a variety of industries including military, transport and utilities. The successful candidate will join a hugely successful and growing company with excellent … in the UK for over the last 6 years. Salary up to £50,000 plus benefits Rota - As the company provide 24/7 support, an out of hours rota for email and telephone support is required. The company operate a 1 week on 3 weeks off policy. more »
Stroud, Gloucestershire, South West, United Kingdom
Spectrum IT Recruitment
Are you a skilled IT SupportEngineer with a passion for technology and a desire to work in a dynamic and exciting environment? If so, we have the perfect opportunity for you! We are currently seeking an enthusiastic and dedicated IT SupportEngineer to join one … clients with their diverse product sets. They are passionate about making technology easy and enjoyable for all businesses of all sizes. As an IT SupportEngineer, you will have the opportunity to learn and work with cutting-edge technologies to provide the best solutions for our clients. You … days annual leave, Pension, Private Medical - Free Subscription to Perk Box discounts and Wellness app - Access to cutting-edge technology - Full career support and ongoing training - Great career progression Key Responsibilities: - Being a team player in a driven fast-paced Support team - Liaising with our customers, partners, and more »
Role: 2nd Line IT SupportEngineer (Field Engineer) Role Type: Permanent Location - On-site Gloucester + Client Sites Salary - £28,000>£30,000 The role of the 2nd Line IT SupportEngineer is to provide onsite, workshop and remote IT support at our client … sites. The role also involves assisting with and implementing projects delivered by our company. Role Responsibilities • Provide onsite IT support at client sites • Build and configure client hardware and software to be used at client sites • Answer incoming telephone calls, tickets and emails and provide first point of contact … as well as escalations to all clients when on their sites • Correctly log and update tickets with the required information relating to support requests • Manage ticket priority, category, and client updates for tickets in related work queues • Manage own ticket queue and work schedule in an efficient manner • Manage more »
quality of service and an extensive product range, the business is on course to achieve astronomical levels of growth and needs a 3rd Line SupportEngineer to join their award-winning team. On offer is a competitive salary and many other benefits: £35K-£40K DOE Free onsite parking … Flexible working Ongoing training and support Regular company events Private medical insurance Your day-to-day Responsibilities as a 3rd Line SupportEngineer will include: Provide 3rd Line IT support for all raised jobs from the Service Desk Work alongside Team Members and the Senior Management … Team on complex issues to provide the appropriate support and solution for the client. Manage your own workload accordingly, to ensure SLAs and budgets are met. Identify the root cause of issues and advise on suitable solutions/resolve them. Attend project update meetings, be internally or externally. Provide more »
Job title: Senior SupportEngineer - Technical Publications Location: Filton. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Competitive What you'll be doing: Identifying source document from document management systems Carrying out Impact … EAGLE Publishing System (EPS) Common Source Database (CSDB) using the EPS xml Editor software Producing graphic mark-ups for the production of illustrations to support DMs Quality checking DM outputs to ensure compliance with the project and industry specifications Liaising with Senior and Principal Engineers to resolve technical/… understanding of an IETP/IETM Knowledge and understanding of ASD S1000D Desirable: Previous experience in a technical documentation role Previous experience within a support engineering discipline Knowledge and understanding of a Common Source Database (data vault) Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual more »
Job title: SupportEngineer - Technical Publications Location: Filton - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Competitive What you'll be doing: Identifying source document from document management systems Carrying out Impact Assessments … EAGLE Publishing System (EPS) Common Source Database (CSDB) using the EPS xml Editor software Producing graphic mark-ups for the production of illustrations to support DMs Quality checking DM outputs to ensure compliance with the project and industry specifications Liaising with Senior and Principal Engineers to resolve technical/… Experience of handling documents and proficient in the discipline of configuration control Desirable: Previous experience in a technical documentation role Previous experience within a support engineering discipline Knowledge and understanding of a Common Source Database (data vault) Knowledge and understanding of an IETP/IETM Knowledge and understanding of more »
Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Defence
several awards, most recently been named as an Award winner (Gold Award) in MoD Defence Employer Recognition Scheme! We are looking for an Electronics SupportEngineer to join the Support Engineering Function. The Support Engineering Function are responsible for testing and providing technical troubleshooting during development … which includes creating product support plans to provide maintenance, obsolescence resolution and the continuation of manufacture and assembly. Responsibilities: Create solutions and solve complex problems within own discipline. Ensure adequate contribution and challenges during design reviews Contribute to technical/professional processes within own discipline. Work under minimal supervision … engineering and manufacturing objectives on-time, on-quality and on-budget which will directly impact positive project outcomes. Provide on-the-job training to support new team members Influence decisions by providing advice within closely related working teams. Remain aware of trends and emerging technology and tools within own more »
IT Technical SupportEngineer Gloucestershire £27,500 Are you an IT graduate or have 1 to 2 years of experience in an IT Support Capacity? Want to be involved in helping to shape a company's digital road map, including AI integration and AR/VR applications … Read on! This role will see you as a crucial member of this businesses internal and impactful IT team! You will contribute to the support and enhancement of the IT infrastructure, ensuring seamless connectivity and availability of their IT systems across the entire organisation. Job Description Provisioning, maintaining, monitoring … IT infrastructure equipment, including physical and virtual servers, storage arrays, network switches, firewalls, wireless access points, phone systems, and mobile devices. Responding to technical support calls from staff members or clients, providing effective communication to resolve issues promptly. Testing disaster recovery procedures to ensure business continuity. Assisting with ad more »
Cheltenham, Gloucestershire, South West, United Kingdom
Meridian Business Support Limited
Here at Meridian Business Support we are very excited to be working with a fast growing Digital Transformation company who are lookingto add a Network SupportEngineer to their Cheltenham based team. This is an on-site role offer a competitivesalary along with a great bonus scheme. … has experience supporting Cisco network and security solutions. You must have experience with the below: DV Clearance CCNA certification Previous experience in a Network Support role 3 years minimum supporting Cisco Networks Strong understanding of the following Cisco Solutions and applications: DNA-, Prime Infrastructure, Umbrella and AnyConnect Experience within more »
Gloucestershire, England, United Kingdom Hybrid / WFH Options
ADLIB Recruitment | B Corp™
and recycle all their kit, and they regularly take part in fundraising activities for local charities. To give back to the community, they also support emerging talent into the industry by hiring apprentices and partner with local education providers to deliver cyber programmes. This is helping them to stand more »
Gloucester, Gloucestershire, South West, United Kingdom
Asset Resourcing Ltd
An independent industry leader, with nearly 50 years experience, are looking to recruit a 3rd Line Support/Infrastructure Engineer for their Gloucester office. As an experienced Technology/Support professional you will play a crucial part in the organisation, responsible for overseeing and optimising IT operations. … Your primary focus will be on leading a team of 3 1st Line Support Technicians, providing hands-on 2nd and 3rd line support as needed, and ensuring the efficient administration of all Microsoft technologies such as MS Azure, Azure Active Directory, Server 2022, and Intune and the M365 … suite. Responsibilities will include: Service Desk Management Technical Support and Troubleshooting Infrastructure Optimisation Mobile Telephony and Device Management Security and Compliance Performance Optimisation and Continuous Improvement To be considered for this varied and challenging role, you should have a minimum of 5 years of experience in IT, including 2nd more »
Gloucestershire, United Kingdom Hybrid / WFH Options
Confidential
Important: All applicants must be able to obtain Security Clearance minimum 5 years UK residency Working: Hybrid working potentials. Want to join a successful business who are passionate about solve their customers' problems, providing engineering solutions to safety and mission more »