1 of 1 Support Engineer Jobs in County Down

technology provider, specialising in integrated software-hardware platforms on a global scale, is seeking a dynamic and solution-driven professional to join their systems support function. This is a multifaceted technical position that blends real-time client engagement with the back-end setup, configuration, and proactive maintenance of complex … liaison between technical delivery teams and end users to ensure consistent performance and uptime across customer environments. Key Functions of the Role Operational Systems Support Respond to inbound technical queries and system faults, ensuring issues are triaged, investigated, and resolved with precision. Manage support requests through to closure … clients. Use structured troubleshooting techniques to isolate issues and provide immediate fixes or escalate where appropriate. Participate in after-hours cover where necessary to support global infrastructure operations. Remote Configuration & Deployment Conduct remote rollouts and configuration of client systems, ensuring all technical parameters meet operational standards. Work closely with More ❯