5 of 5 Support Engineer Jobs in East London

Our client, a growing enterprise seeking to enhance its IT operations, is looking for a Desktop Support Engineer to deliver high-quality 1st and 2nd line support across the business. This user-facing role requires strong communication skills, a solid technical foundation, and a proactive approach to troubleshooting. You’ll be part of a collaborative IT Operations … team focused on service excellence and continuous improvement. Key Responsibilities Deliver responsive and effective 1st and 2nd line support to internal users, both remotely and onsite. Diagnose and resolve hardware, software, and network issues, escalating when necessary. Manage and maintain user accounts, permissions, and group policies in Active Directory. Provide technical support for Microsoft 365 applications, Windows OS … and mobile devices. Act as the first point of contact for service desk tickets, ensuring timely resolution and clear communication. Support hardware provisioning, setup, and troubleshooting including laptops, desktops, and peripherals. Collaborate with 3rd line engineers on escalations and contribute to IT documentation and knowledge sharing. Maintain asset tracking and ensure compliance with IT policies and procedures. Key Requirements More ❯

Job Title: 1st/2nd Line IT Support Engineer Location: South East London Salary: £25,000 - £28,000 per annum Job Type: Full-time, Permanent About the Role: We are seeking a motivated and customer-focused 1st/2nd Line IT Support Engineer to join our IT team based in South East London. This is a … great opportunity for someone with a strong foundation in IT support who is looking to develop their skills in a dynamic and supportive environment. You'll be the first point of contact for users, providing both remote and deskside support across a range of hardware and software platforms, escalating more complex issues to senior engineers where necessary. Key … Responsibilities: Provide 1st and 2nd line technical support for desktops, laptops, mobile devices, printers, and network issues. Manage and resolve support tickets in a timely and professional manner. Set up and configure new user accounts, hardware, and software. Troubleshoot issues with Windows OS, Microsoft 365, and standard business applications. Assist with on-site hardware installation and maintenance. Liaise More ❯

Looking to recruit for an Infrastructure Engineer based in the North of England – they are looking for a strong MSP background to work with their sites in the UK. About the role Working for an MSP helping customers build a better business by blending technology and strategy. Offices in the UK HQ near Leeds. Your main responsibilities will include … applications: You oversee the installation, maintenance, and upgrading of software and applications used by the client. Some of the skills we are looking for Proven experience as a Desktop Support Engineer, IT Support Specialist, or similar role. Able to implement, manage and improve an IT Service Management Platform – ideally having had direct experience of ConnectWise. Highly organised More ❯

The Fortune Group are recruiting for an IT Support Engineer to cover, the 1st, 2nd line and some 3rd line support. Suitable IT Support Engineers will cover, service desk, and desktop support, you will need a Full driving license for occasional travel to act as the primary point of contact for users across multiple locations, and … you will address application, system, and hardware support needs, collaborating with third-party IT vendors where needed. Key Responsibilities Provide 1st, 2nd line technical support for approved hardware and software Collaborate with third-party service suppliers to ensure timely issue resolution Install and manage Microsoft Client Operating Systems In-depth understanding and administration of Active Directory, including Group … up, and perform maintenance on network printers and wireless devices Understand and maintain mobile devices, serving as the second point of contact for warehouse hand scanner hardware Manage and support Office 365, including user and service administration Responsible for patch management across site servers, desktops, servers & MAC estate Analyse and troubleshoot complex hardware, software, and support Network engineering More ❯

In the UK alone it is responsible for the operation and maintenance of close to 800MW of solar assets across roughy 100 sites. This business is seeking a Technical Support Engineer to be the backbone of the O&M function. You would be directly overseeing the O&M of over 100 sites, working closely with the ground teams … as quickly and effectively as possible. If there is a problem out in the field that the field service engineers cant fix, they will report it to the Technical Support Engineer for more in-depth troubleshooting. This is a new function in the business. Due to this you would be working with the senior engineering leadership to onboard … running of these projects. This is an ideal role for someone who is in a similar role & looking to increase their portfolio size, or a skilled & experienced O&M engineer looking to step away from the tools. Main responsibilities: Provide remote support to field engineers, assisting with complex fault-finding and resolution. Analyse plant performance data using monitoring More ❯