5 Support Engineer Jobs in Gloucester

Onsite Support Engineer Location: Gloucester Pay Range/details: £28,000 - £30,000 Permanent The role of the Onsite Support Engineer is to provide onsite, workshop and remote IT support at our clients sites. The role also involves assisting with and implementing projects. Key Responsibilities … Onsite Support Engineer Provide onsite IT support at client sites Build and configure client hardware and software to be used at client sites Answer incoming telephone calls, tickets and emails and provide first point of contact as well as escalations to all clients when on their sites … Correctly log and update tickets with the required information relating to support requests Manage ticket priority, category, and client updates for tickets in related work queues Manage own ticket queue and work schedule in an efficient manner Manage, monitor, and maintain server and workstation monitoring platform daily Logging support more »

Technical Support Engineer £33,000 to £44,000 per annum - Gloucester - Office Based - 24/7 Support (Week On-3 weeks Off) - Dynamic Environment - Pension This opportunity at a well-established telecommunications and broadband company, that works with Military, Government, Transport, and Utility markets across the UK … presents a chance for you to join a robust team with diverse specialisations. Following significant investment, my client seeks a motivated technical support engineer to contribute to the team's strength, with potential career growth opportunities. The successful candidate must have a basic understanding of telecom technologies such … system running Linux, Solaris and Window servers. A specialist knowledge in PDH or SDH would be advantageous. As my client provides 24/7 support to it's customers, an ability to participate in a 'week on - 3 weeks off' out of hours rota is essential. This will take more »

IT Technical Support Engineer Gloucestershire £27,500 Are you an IT graduate? Have you already got 1 to 2 years of experience in an IT Support Capacity? If so, and you want to be involved in helping shape a company's digital road map (including AI integration … businesses internal and impactful IT team ( NOT an MSP ), and provide you with occasional overseas travel to international sites! You will contribute to the support and enhancement of the IT infrastructure, ensuring seamless connectivity and availability of their IT systems across the entire organisation. Job Description Provisioning, maintaining, monitoring … IT infrastructure equipment, including physical and virtual servers, storage arrays, network switches, firewalls, wireless access points, phone systems, and mobile devices. Responding to technical support calls from staff members or clients, providing effective communication to resolve issues promptly. Testing disaster recovery procedures to ensure business continuity. Assisting with ad more »

and recycle all their kit, and they regularly take part in fundraising activities for local charities. To give back to the community, they also support emerging talent into the industry by hiring apprentices and partner with local education providers to deliver cyber programmes. This is helping them to stand more »

As one of our internal IT Support Engineers, you will be responsible for providing an effective support function within our businesses. You will troubleshoot and solve any user’s IT software & network related issues, escalating them where necessary. You will report into the IT Manager. Role Your duties … up systems or resolve issues Troubleshooting system problems, diagnosing and solving hardware or software faults and escalating where necessary Replacing parts as required Providing support, including producing and following internal documentation Supporting the roll-out of new projects Setting up new users' accounts and profiles and dealing with password more »