Technical SupportEngineer - HVACR (Heating, Ventilation, Air Conditioning, and Refrigeration) Location: Chessington, UK Salary: 35,000 - 40,000 basic We're looking for a Technical SupportEngineer with a passion for HVACR to join a forward-thinking team. This office-based role will see you supporting both customers and engineers on-site, troubleshooting technical issues, and … Responding to customer technical enquiries and providing guidance Supporting the sales team in identifying the best solutions for clients Maintaining strong communication with customers and internal teams Managing technical support processes and ensuring KPIs are met Acting as a liaison between the UK market and headquarters Using CRM and case management tools to track and resolve issues What We More ❯
Kingston Upon Thames, Surrey, South East, United Kingdom
National Car Parks Limited
The role of Parking Equipment SupportEngineer is available at NCP. We are looking for an Engineer to provide dedicated engineering expertise to support the NCP or Client sites Parking Equipment estate and associated systems. Please note that whilst this role is advertised out of Kingston, it will involve covering an area within a 2 hour … radius of the advertised location. Responsibilities: Providing 2nd line Parking Equipment support both remotely and on-site, independently or with NCP Operations, Technology Service Desk colleagues, or third-party Service Engineers. Troubleshooting and diagnosing equipment and process failures, determining root cause, and implementing remedies. Reviewing and contributing to maintenance plans and workflow, serving as a repair coordinator for turnarounds … Advising NCP Operations and Technology Service Desk on the best use and practice of equipment to enable efficient operation of parking equipment to reduce downtime. Creating and maintaining standard support documentation to cover parking equipment operation, engineering and technical knowledge transfer, and maintenance disciplines. Refurbishing equipment and ensuring part/assets stock is recorded and accurate on NCP's More ❯