Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
AWD Online
IT Project Manager/Senior IT Project SupportEngineer with Prince2 project management experience, a good understanding of Cyber Security principles and ITIL experience within a service desk environment is required for an innovative tech services firm. SALARY: Competitive + Generous Benefits (see below) LOCATION: Hybrid working from … home JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for an IT Project Manager/Senior IT Project SupportEngineer with Prince2 project management experience, a good understanding of Cyber Security principles and ITIL experience within a service desk environment. As the … IT Project Manager/Senior IT Project SupportEngineer you will join a busy team where the two main priorities of the role are to provide senior level expertise with regard to design and implementation of solutions whilst supporting the business . Working as an IT Project Manager More ❯
IT SupportEngineer - Glasgow - £24-26K An established client of ours in the Technology sector are looking for a IT Support Technician to join their internal IT department, on a permanent basis. The successful candidate will be responsible for providing Support users with day-to … day operational support issues ,Installation maintenance and support of hardware assets and Systems administration including vendor updates on all platforms. Key Responsibilities: Serve as the first point of contact for telephone inquiries from contractual clients, logging tickets and gathering details about issues. Triage incidents during calls to identify … root cause of issues and provide first-time fixes whenever possible. Deliver outstanding customer service, acting as the voice of the company. Offer ongoing support with clear, concise verbal and written communication. Log tickets in the support system and escalate issues to second and third-line supportMore ❯
Job Title: Distributed Field SupportEngineer Location: Glasgow/surrounding areas Salary: D.O.E Key responsibilities: Diagnose, repair, and replace PCs, laptops, printers, servers, retail equipment, and associated peripherals. Perform desk-side support for our clients as requested. Assist other engineers in delivering services to our customers. Cover More ❯