2nd Line Support Engineer
- Hiring Organisation
- Nextech Group Limited
- Location
- Lancaster, Lancashire, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
Role; 2nd Line IT Support Technician Salary: £29,000 - £34,000 Location: Lancaster Industry: IT Solutions Required: UK Driving License and car Role Overview We're recruiting a 2nd Line IT Support Technician to take ownership of more complex support issues, work collaboratively with 1st Line … deliver technical resolution across client systems in cloud, on-prem and hybrid environments. Key Responsibilities * Handle escalated support tickets and perform detailed troubleshooting * Provide remote and occasional onsite support to business clients * Support networking, server, cloud services, backups and security tooling * Perform root cause analysis and implement ...