19 of 19 Support Engineer Jobs in Lancashire

Job Title: Senior IT Support Engineer Location: Chorley Salary: £32,000 - £40,000 We have an exciting opportunity for a Senior IT Support Engineer/3rd Line Support Engineer to join a growing, friendly and dynamic support team providing remote support to Businesses across the UK. The Role of Senior IT Support Engineer Providing 2nd/3rd line technical support across our customer base via phone or email. Record and update all incidents and problems thoroughly through the company's ITSM system Take ownership of all support tickets whilst adhering to first response and fix SLAs as part of the support procedure Communicate effectively to ensure swift … resolution at both technical and end user level Maintain elevated levels of customer service for all support queries. Maintain accurate resolution documentation in our knowledge base repositories Train and mentoring our 1st line team to ensure a build-up of their knowledge Liaise with 3rd party solution providers and develop excellent working relationships Proactively involved in the planning and More ❯

Are you a tech-savvy professional looking for your next challenge? Our client is on the hunt for an Applications Support Engineer to join their dynamic team in Manchester. The company supplies high street retail with houseware products and boasts a thriving eCommerce side to their business. What is The Job Doing: As an Applications Support Engineer … warehouse operations. Focus on troubleshooting and resolving system issues Work on basic system upgrades Maintain and improve system performance and efficiency What Experience Do I Need The ideal Applications Support Engineer will have: Experience in a warehouse or logistics environment A background in a similar systems or application support role Ability to manage multiple projects and priorities … high street retailers and has a successful eCommerce division. They are committed to innovation and excellence, making them a key player in the industry. If you're an Applications Support Engineer looking to make a significant impact in a thriving company, this could be the perfect opportunity for you. Apply now to join a team that values innovation More ❯

2nd/3rd Line Support Engineer - £30,000 +Bonus +Benefits – Bury/Hybrid My client is a leading Managed Service Provider based in Bury who thrive on solving IT and Networking for their customers within the Financial, Legal and Educational sectors. They employ a team of highly skilled Technical Support Specialists who provide 1st to 3rd line … Support across MS Technologies and with both On-Prem and Cloud infrastructure. We are looking to bring on a 2nd/3rd Line Support Engineer to join the team and help support our customers. As our new 2nd/3rd Line Support Engineer you will be responsible for providing advanced technical support and … troubleshooting for a variety of operations systems, networking and software issues. On a daily basis the 2nd/3rd Line Support Engineer will be responsible for: Provide expert technical support to IT teams & users via phone, email, and ticketing systems, ensuring timely resolution of issues. Troubleshoot and resolve complex problems related to Windows Server & Desktop, Citrix desktop More ❯

Senior IT Support Engineer £35,000 to £40,000 basic salary per annum plus benefits including bonus, pension, medical scheme, 23 days holiday (+birthday and bank holidays), and excellent training & development plans etc. We are looking for a skilled Senior IT Support Engineer to join our leading client, a very successful and ambitious IT support and solutions provider headquartered in Skelmersdale, on a permanent basis. The Senior IT Support Engineer will be joining a thriving business that really value their staff and provide excellent career development and training opportunities to maximise your technical and professional progression. The Senior IT Support Engineer will focus on escalated support cases but will … systems (SAN/RAID). Essential skills: - Strong communication skills - MS365 - Excellent troubleshooting ability - Windows Server - Virtualisation technologies - Networking This is an excellent opportunity for the successful Senior IT Support Engineer as the projected growth of this company could significantly accelerate your rise up the career ladder. If you are interested, please click the "apply now". Add More ❯

IT Support Engineer Role: IT Support Engineer Location: Trafford Park, Greater Manchester Salary: £26,000 - £31,000 Are you looking for more varied work, sick of sitting in an office all day, every day? I am working with one of the UK's best IT Solutions providers leading their search for an IT Support Engineer … as occasionally supporting these in person. Benefits: * Bespoke system training* Microsoft certs paid for* Free parking* Pension Scheme* Fuel Expenses What You'll Do: * Deliver 1st/2nd Line Support IT Support to schools/education customers.* Manage and enhance IT systems, networks, and infrastructure for optimal performance.* Conduct on-site visits across the North West to provide … technical support and strategic guidance.* Quickly troubleshoot and resolve hardware, software, and network issues.* Collaborate with educational staff and corporate clients to identify and implement tailored IT solutions. What We're Looking For: * Current DBS or a clean background in order to be provided with one. * Experience: 1 + years of IT support, ideally with educational institutions (experience More ❯

of the corporate grind? Bring your IT skills to schools and enjoy a professional setting without the corporate pressure, and make a real difference for teachers and pupils. IT Support Engineer/IT Helpdesk Engineer/Service Desk Engineer/Onsite Engineer 2nd Line Onsite Support Hours: 95 PM, Monday to Friday Salary: Up … + fuel card UK Driving Licence is mandatory Our client is a trusted technology provider to the education sector, supporting schools across Lancashire. Theyre looking for an experienced IT Support Engineer to deliver onsite support in Blackburn, Bolton, and surrounding areas. In this role, youll cover a wide range of technologies, on-premise, cloud solutions, wireless networking … classroom tech keeping teaching and learning running. Youll spend either half or full days at each school, taking ownership of systems, resolving issues and delivering excellent service. Youll manage support incidents end-to-end, ensure users are kept informed, and hit SLA targets all while enjoying the flexibility of a company vehicle with a fuel card. What youll need More ❯

Technical Support Engineer Linux Web Hosting Location: Preston, Lancashire | Fully onsite | MonFri, 95 (non-negotiable) Salary: £31,000 + benefits I'm hiring a hands-on Technical Support Engineer with strong Linux command line experience and practical exposure to web hosting environments. Youll join a well-established hosting and cloud services provider, working alongside a friendly … technical team. What youll do: Provide 1st and 2nd line support for shared hosting, DNS, SSL, email, domains, backups, and websites Handle cPanel queries and account migrations Monitor servers, troubleshoot issues, and contribute to documentation Assist with abuse tickets and basic application-level problems Youll need: Solid, proven Linux experience and command line skills; at least 2 years plus More ❯

Voice Support Engineer At BNY, our culture allows us to run our company better and enables employees growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the worlds investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with … future of finance and this is what is all about. Join us and be part of something extraordinary. Were seeking a future team member for the role of Voice Support Engineer to join our EMEA Production Service team. This role is located in Manchester, UK and will be working in a hybrid capacity. In this role, youll make … an impact in the following ways: Manage all aspects of Voice Projects and Operations Support Operations and Project activities on Voice infrastructure including Nice Voice Recordings Test circuits and components of malfunctioning unified communications equipment to isolate sources of malfunctions, using network management systems and circuit designs Analyse telecommunications systems using structured problem solving and available tools to troubleshoot More ❯

Description Job Title: Summer Intern Air Support Engineer Location: Warton/Samlesbury (Lancashire) We offer a range of hybrid and flexible working arrangements, however for this role you will be expected to attend your site 3-5 days per week. Salary: £24,300 Pro Rata What you’ll be doing: You will create engineering outputs to support … from initial concept to eventual disposal, whilst always considering safety and environmental factors. Reliability Analysis - interrogate and analyse design and supplier data to influence and qualify product design and support solutions Maintainability - utilising design and customer support and service data to identify maintenance optimisations to provide efficient Maintenance Policies, Schedules and Procedures. Technical Documentation - research engineering documentation and … create, update and publish design approved technical information. Product Support - support customer personnel with understanding the operational and maintenance needs of their products and provide support solutions. Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing & lifestyle benefits, including a green car scheme More ❯

focused and looking to join an organisation that is thriving on success, then CHEC is your employer of choice! We have an exciting opportunity for an 1st line IT support engineer to join us as we continue to expand throughout the UK. Main duties of the job An exciting opportunity has arisen for a dynamic IT Support Engineer to join the team as we embark onto our next stage of continued growth. We are looking for a tech savvy, forward thinking individual to bring new ideas and resolutions to our IT support team. If successful, you will serve as the first point of contact for all IT support queries within a well-established … or issues have been logged and resolved correctly Prioritise and manage open cases in a timely manner Person Specification Experience Essential Previous experience in a similar 1st Line IT Support role, providing technical assistance to end-users via phone, email, and remote support tools. Strong ability to multitask in a fast-paced IT support environment. Self-motivated More ❯

Description Length of placement: 12 months Job Title: Undergraduate Air Support Engineer Location: Warton/Samlesbury (Lancashire) We offer a range of hybrid and flexible working arrangements, however for this role you will be expected to attend your site 3-5 days per week. Salary: £24,300 What you’ll be doing: You will create engineering outputs to … support maintaining equipment or systems throughout their entire life, from initial concept to eventual disposal, whilst always considering safety and environmental factors. Reliability Analysis - interrogate and analyse design and supplier data to influence and qualify product design and support solutions Maintainability - utilising design and customer support and service data to identify maintenance optimisations to provide efficient Maintenance … Policies, Schedules and Procedures. Technical Documentation - research engineering documentation and create, update and publish design approved technical information. Product Support - support customer personnel with understanding the operational and maintenance needs of their products and provide support solutions. Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible More ❯

to obtain, a 2.2 in your Bachelor’s or Master’s degree in Aerospace Engineering, Through-life Engineering Services Specialist, Systems Engineering or STEM. Description Job Title: Graduate Air Support Engineer Location: Warton/Samlesbury (Lancashire) We offer a range of hybrid and flexible working arrangements, however for this role you will be expected to attend your site … days per week. Salary: £34,000 + £2,000 Welcome Bonus What you’ll be doing: You will create engineering outputs to support maintaining equipment or systems throughout their entire life, from initial concept to eventual disposal, whilst always considering safety and environmental factors. Reliability Analysis - interrogate and analyse design and supplier data to influence and qualify product design … and support solutions. Maintainability - utilising design and customer support and service data to identify maintenance optimisations to provide efficient Maintenance Policies, Schedules and Procedures. Technical Documentation - research engineering documentation and create, update and publish design approved technical information. Product Support - support customer personnel with understanding the operational and maintenance needs of their products and provide support More ❯

Overview We are looking for a 3rd Line support engineer/infrastructure engineer to join our market leading SaaS client. This is a customer facing role supporting a range of bespoke applications, both hosted and on prem, where you will need demonstrable experience installing, migrating and configuring SaaS applications. Responsibilities Lead installations, upgrades, and configuration of bespoke … solutions in client environments, coordinating closely with internal teams Act as a senior escalation point, providing expert level support and taking full ownership of advanced technical incidents Troubleshoot and resolve complex server, software, and compatibility challenges Build and maintain detailed documentation for processes, configurations, and deployments to support knowledge sharing Qualifications Experience troubleshooting complex issues in both an … operational support role and for new project work Benefits/Working environment It's a small team, and they want really passionate technologists with a genuine interest infrastructure. They have an excellent reputation as an employer with a very low turnover as staff because people really enjoy working there. They offer a very generous hybrid working policy with only More ❯

The opportunity has arisen for Digital Customer Support representative to work within the IT Department, supporting users from across the Trust. Excellent customer service and inter-personal skills are required.You will be part of the Digital Support Desk team, on the front line of the IT department resolving incidents and requests as 2nd line support. Assisting in the … provision, maintenance and development of a comprehensive IT service portfolio under the guidance of the Digital Support workstream in order to support departmental objectives. The post holder will be based at our site and will be responsible for supporting & delivering IT systems & services across the Trust as well as being the main point of contact for our users … our ITSM tool in line with KPI's and targets for individuals and contributing to the whole team performance. Main duties of the job To provide technical advice and support on hardware and software to Trust-wide users, including our 999 control rooms, 111 control rooms, Patient Transport control rooms, operational & corporate services based across the North West.To manage More ❯

3rd Line Expert in a Busy, Friendly MSP Our client, a highly respected Managed Service Provider (MSP) based in the North West, is looking for a talented 3rd Line Support Engineer to join their growing service desk team. With over two decades of experience delivering exceptional IT support to a wide variety of clients, they pride themselves … on solving problems quickly, communicating clearly, and keeping systems running smoothly. About the Role This is a hands-on 3rd line support role where you'll be the right-hand person to the senior engineer. You'll handle complex escalations, guide and mentor 1st and 2nd line colleagues, and help keep tickets moving efficiently. It's a varied role … that will see you working across a broad tech stack, diving into tricky issues, and ensuring clients get the high-quality support they expect. What You'll Be Doing Take ownership of 3rd line escalations from the service desk, troubleshooting and resolving complex technical issues. Support 1st and 2nd line engineers with guidance, knowledge sharing, and hands-on More ❯

Based in Manchester | Permanent | £30K-£35K + Benefits Hybrid: 4 days onsite | 1 day WFH -MORE FLEX ON OFFER IF NEEDED. Are you an ambitious IT Support Engineer ready to take the next step in your career? This is a fantastic opportunity to join a forward-thinking business in Manchester where IT is seen as a key driver … project experience, and be supported with training and development to help you move into more senior roles. What you'll do: Deliver hands-on 1st and 2nd line IT support across users and systems. Troubleshoot issues with Windows, Microsoft 365, networking, and cloud environments. Act as a trusted IT partner to the business, working closely with end users and … problems, thinking proactively about long-term fixes and improvements. Learn from senior IT staff and work towards more advanced responsibilities. What you'll bring: 2+ years' experience in IT Support (1st/2nd line). Skills in Microsoft 365, Windows 10/11, Active Directory, and basic networking. A genuine passion for IT, technology, and continuous improvement. The ambition More ❯

My client based in Blackburn has an urgent requirement for an IT Support Engineer to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging … troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯

Job Title: 3rd Line Engineer Location: Manchester (office-based) Salary: £40k About the Role We are looking for an experienced 3rd Line Engineer to join our team in the Northwest. This is a key technical role, providing advanced support and working on complex IT issues and projects. As a 3rd Line Engineer, you will handle escalated … incidents, carry out system administration, and take ownership of infrastructure improvements. You will work closely with other engineers and support staff to ensure the stability and performance of our IT systems. Key Responsibilities Manage and resolve 3rd line technical incidents and service requests Support and maintain servers, networks, and cloud platforms Troubleshoot complex hardware, software, and infrastructure issues … Assist with IT projects and system upgrades Document solutions, processes, and technical procedures Provide guidance and support to 1st and 2nd line engineers Skills and Experience Proven experience in a 3rd Line Engineer or similar senior IT support role Strong knowledge of Windows Server, Active Directory, and Microsoft 365 Experience with networking (switches, firewalls, routing) Virtualisation experience More ❯

Are you experienced in providing IT Technical Support? My client is looking to hire an ambitious IT expert for their in house IT Support position. Your job will be to provide technical support to maintain the organisation's computer systems, both hardware and software and other peripheral equipment to ensure optimal performance so that end users can … and write management reports using SQL, VBscript, PLSQL or other such products About You: Excellent customer service skills Strong troubleshooting and critical thinking skills Previous working experience in IT support for 2 year(s) Working knowledge of Windows 10, Mac OS, Microsoft Office Working knowledge of Veeam. VM Ware and Horizon preferred. PLSQL, SQL, VBscript preferred You will be More ❯