Technical SupportEngineer/1st/2nd Line Support Analyst A fantastic opportunity has arisen for a Technical SupportEngineer/1st/2nd Line Support Analyst to join our Manchester based firm on a permanent basis. Technical SupportEngineer/1st …/2nd Line Support Analyst Responsibilities and Duties: * Provide end-user IT assistance on all core desktop applications and technologies. * Assist the Service Desk Delivery Manager in the triage of tickets, including: * Serving as the end user advocate, maintaining regular communication with end users as necessary to keep them … changes or agreed outages. * Collect missing/necessary information from end users and accurately create and update service tickets in our ticketing system. Technical SupportEngineer/1st/2nd Line Support Analyst Knowledge, Sills and Experience: * ITIL Certification is preferred * Experienced working with, troubleshooting and improving More ❯
Job title: Flight Systems Typhoon Engine Export SupportEngineer Location: Warton. We offer a range of hybrid and flexible working arrangements. Please speak to your recruiter about the options for this particular role Salary: £47,683+ depending on skills and experience What you'll be doing: Establish and … maintain collaborative working relationships with the engine export support stakeholders, including export customers, Rolls Royce and Eurojet, and other BAE Systems functions including Procurement and Projects Interface with the export customers, wherever assistance is required, for any Typhoon Propulsion Support Facility (TPSF), Supply Chain or Engine Technical Post … Design Service (PDS) issues Provide technical support on Engineering Support Task activities across the export contracts, including In-Service Technical Instructions, Queries and Deviation Requests Review weekly Engine Health Monitoring reports, particularly engine performance data, and generate engine Thrust Rated Life Remaining (TRLR)/Delta Stator Outlet Temperature More ❯
City of Preston, Lancashire, Preston, United Kingdom
In Technology Group
Role: IT SupportEngineer Location: Preston, Lancashire Salary: £26,000 - £32,000 DOE We are looking for an enthusiastic 1st/2nd Line IT Engineer to join our clients growing team in Preston. The successful candidate will be responsible for providing technical support to internal users. … From handling day-to-day support requests to getting involved in project work and system improvements. Benefits: 25 days holidays, plus bank holidays On site free parking Professional development opportunities Paid Certifications: Microsoft Partners Free breakfasts, regular free lunches, socials, etc Key Responsibilities: Be the first point of contact … phone, email and other channels Diagnose technical issues and provide solutions Provide customer service and liaise with other departments Skills and Requirements: Able to support users at a 1st/2nd line base Good knowledge of computer hardware and software Experience with Windows and/or Mac operating systems More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Destination Sport
Destination Sport Senior IT SupportEngineer This is a hybrid role based in our Manchester office, you must live within a commutable distance. Occasional domestic/internationaltravelto remote offices Welcome to Destination Sport Group where we set the global standard in sports travel, offering a uniquely holistic approach … are proud to have 7 market leading sports travel companies in our group, helping millions of customers to enjoy sport. Our new Senior IT SupportEngineer will be responsible forensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive and reactive action to … Security & Technical Project Delivery for both the internal IT team and wider Business Stakeholders. This is a varied & hands on role, as our newSeniorIT Support Engineeryou will: Work with our 7 sport companies within Destination Sport Group to ensure our IT Systems and infrastructure are maintained, optimised and protected More ❯
an organisation that is thriving on success, then CHEC is your employer of choice! We have an exciting opportunity for an 1st line IT supportengineer to join us as we continue to expand throughout the UK. Main duties of the job An exciting opportunity has arisen for … a dynamic IT SupportEngineer to join the team as we embark onto our next stage of continued growth. We are looking for a tech savvy, forward thinking individual to bring new ideas and resolutions to our IT support team. If successful, you will serve as the … first point of contact for all IT support queries within a well-established private healthcare provider with over 500 employees across the UK. You'll work with a wide range of users to promptly resolve or escalate technical issues in a professional manner. This role will cover our northern More ❯
Senior Product SupportEngineer (m/f/) Senior Product SupportEngineer (m/f/) Location: GBR, West Lancashire, Skelmersdale Type: Full time Posted on: Yesterday Job Requisition ID: R 3M has a long-standing reputation as a company committed to innovation. We provide the More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
Charterhouse Group
sure growth is a given - professionally and personally - so our colleagues can thrive. We have an exciting opportunity for an experienced 3rd line IT SupportEngineer to join our team. The role will require you to take responsibility of a variety of IT tasks, these include building, maintaining … and monitoring workstations, servers, network equipment and cloud solutions along with providing 3rd line support within a 3-tier support team. A minimum of 2 years' experience within an IT role with strong infrastructure skills is required. Any previous experience within a managed service provider role (MSP) would … and at home. Ensure KPIs are met, service level agreements and operational level agreements are achieved. Resolving incidents, requests, problems and identifying trends with support from the service teams. Managing the lifecycle of tickets. Continuously review our current services and either improve or suggest alternative solutions. Produce and maintain More ❯
ATS is currently seeking a suitable candidate to support Industrial IT solutions delivered to a lead UK manufacturer . You will have an integral role in our day-to-day UK support operations, ensuring incident management and other ITIL based processes are followed while helping to ensure our … SLA & SMA obligations are always met and delivered to the highest standards. As a supportengineer, you will become an integral part of our customer's daily site operations , where you will act as a first point of contact for IT issues , and you’ll work closely with … other manufacturing teams and individuals to drive incident resolution forward. To support this, engineers will be expected to demonstrate the ability to approach, understand and resolve complex technical issues (3rd line) alone or as part of a multi vendor team. The role will also require inclusion into an on More ❯
accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate … in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them. About The Role As an IT SupportEngineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware … to 12 hours. Supporting customers from multiple buildings in the area, as well as remote customers. Traveling within your local or regional area to support our customers. BASIC QUALIFICATIONS - Bachelor's degree - 4+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience PREFERRED More ❯
BLACKBURN HOUSE, FALCON COURT, NORTON, STOCKTON ON TEES, England
ONE IT SERVICES AND SOLUTIONS LTD
To be a member of a team responsible for the development, delivery and support of the ICT server, network and end-user ICT environment in schools. Role Principal Responsibilities 1. To be part of a team of ICT professionals who provide and contribute to the effective and efficient delivery … licencing, integration and interfaces in accordance with information security policies and guidelines. 9. To respond to ICT problems within schools with guidance. 10. To support and maintain effective liaison with users, ensuring that a customer-focused approach is embedded in all activities. 11. To maintain the efficient operation and … support of the school networks with guidance from senior team members. 12. Follow procedures for managing user and computer accounts in Active Directory/Open Directory/Office 365 and any other account stores. 13. Ensure servers in schools you are responsible for are backed up in accordance with More ❯
of change requests that impact the M365 environment, whilst also acting as an escallation points point for complex M365 related incidents to assist the support teams. In short you will play a pivitol role in creating, improving, and supporting the M365 environment in a way that adds real value. More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Gamma Communications plc
the implementation, operation, and maintenance of the core voice/UCaaS networks alongside the wider Product & Voice Operations Team whom you will also provide support to, fostering a culture of continuous improvement and knowledge sharing. Develop and implement technical standards & best practices for how we operate our core voice … annual leave, plus an extra day off for your birthday. Giving back is important to us, so we also provide a volunteer day to support a charity that matters to you. Family matters, too. With enhanced maternity and paternity pay, we're here to support you as a … to Work scheme, making it easier to get around sustainably. A few things to note Unfortunately, we can't offer visa sponsorship or relocation support for this role. This role is hybrid from our Manchester office. If you feel you could be a good fit for Gamma but do More ❯
Vital Power is looking for Generator Service Engineers to join their growing team in the North West of England . As a Generator Service Engineer, you will have an integral role within the service team, assisting in the delivery of the business's on-site activities. You must be … Eligibility to join Vitality, Private Healthcare Scheme, and BHSF Healthcare Cash Plan, at 6 months of service. Investment in professional development and training to support you in your role. A supportive and positive workplace culture. We are an equal opportunities employer. We welcome applications from all suitably qualified persons. … If you require any additional support to attend an interview, please let us know in advance. The role is due to commence ASAP after the offer has been made, but we can be flexible with the start date depending on prior commitments. Please note that proof of the right More ❯