Product Service & Support Engineer
Malvern, Worcestershire, Great Malvern, United Kingdom
ETS Technical
and composed demeanor for telephone communications. Possession of a valid driver's license. Effective time management and organizational abilities. Key Responsibilities Deliver remote technical support for company products via telephone, email, and platforms such as TeamViewer and Microsoft Teams. Perform on-site services, including commissioning, maintenance, health checks, troubleshooting … during site visits or remote support. Address and resolve technical customer inquiries, collaborating with Sales, Quality, R&D, and Product Management teams when necessary. Support testing and evaluation of new product developments as required. Assist in processing returned equipment for repair as needed. Provide feedback on any updates required More ❯
Employment Type: Permanent
Salary: £40000 - £45000/annum bonus, pension etc
Posted: