IT Support Engineer - 1st & 2nd line
- Hiring Organisation
- Reed
- Location
- Elgin, Morayshire, Scotland, United Kingdom
- Employment Type
- Full-Time
- Salary
- £26,000 - £32,000 per annum, Inc benefits
Reed Technology is working with an established company based in Elgin , currently seeking to hire a IT Support Engineer on a permanent basis. Key Responsibilities: Deliver first and second line support to end users across hardware, software, systems, and network infrastructure. Log and manage support tickets … documented in the system. Escalate complex or unresolved issues to senior technical teams when necessary. Required Skills & Qualifications: 2+ years of experience in IT support, including hands-on experience with Tier 1 & 2 troubleshooting. Solid knowledge of Microsoft 365, Azure AD, Intune, Windows Server, and basic networking (VLANs, switching ...