11 of 11 Support Engineer Jobs in Newport

Social network you want to login/join with: Desktop Support Engineer x 2 - New! (REFGJ26), Newport, Wales Client: RedRock Resourcing Location: Newport, Wales, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 28.06.2025 Expiry Date: 12.08.2025 Job Description: Due to periods of growth and expansion, a leading organisation is recruiting now. My … client is looking for talented Desktop Support Engineers to join their team and provide outstanding support to their customers. Ideal candidates will have the following: Strong Technical Support Experience Good troubleshooting/problem solving skills Network & Firewall knowledge and troubleshooting Windows server administration Key Responsibilities: Proactive maintenance of client networks Managing new workstation builds and user setups … Engaging in technical projects, including meeting clients and delivering onsite support Working with the team to implement policies and procedures Helping train and develop junior team members Excellent opportunity to join a leading organisation during a period of growth and change. Please send your CV for a full job description and an informal chat. #J-18808-Ljbffr More ❯

Social network you want to login/join with: Technical Support Engineer (IBM iSeries or AS/400) - Global Software company, Newport Client: Hawksworth Location: Newport, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 26.06.2025 Expiry Date: 10.08.2025 Job Description: Position: Technical Support Engineer (IBM iSeries or AS/… mainframe environments? Our client is a leading software company, with clients including NASA. They develop software used in various high-profile applications. In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers. What does your day look like? Represent our client as the first point of contact Help customers … by demonstrating your expertise in IBM iSeries or AS/400 Diagnose and troubleshoot performance and integration issues Tech know-how: 5+ years in tech support Linux and Windows server experience Basic networking and shell scripting Nice to have: Hands-on experience with PHP related technology If the above sounds like you and you're excited about joining a More ❯

moving and fun to work in, providing customer-focused 1st line IT support. We develop and supply award-winning EPoS solutions to the hospitality industry. You will join a support desk to deliver outstanding levels of support to our 1500+ customers, dealing with inbound telephone and email cases, logging them onto our CRM software and championing the case … are key to this role and you will have a background in a similar role. Service with a smile every time is what we expect! As part of the support team, you will also be active in the on-call rota offering out-of-hours telephone support to our customers. We generally run a shift pattern weekly to … cover 8 AM-8 PM, 7 days per week. Main Responsibilities Answering inbound emails and calls from customers on Q&A and general support issues. Managing case notes on our internal CRM solution. Communicate and escalate with other members of the team. Be proactive in troubleshooting and diagnosing problems. Deliver fast, efficient and professional customer service. Skills & Knowledge ‘Customer More ❯

Social network you want to login/join with: Support Engineer | Bristol | Permanent | Up to £30,000 Per Annum Peaple Talent have partnered with a client in Bristol on an exclusive basis to recruit for a Support Engineer to help support customers in the Amazon CX space. Our client is looking for a skilled engineer with hands-on experience in Amazon Connect or related cloud contact centre platforms. This role sits within our client’s Support Team, with a core focus on assisting clients who use Amazon Connect and customized solutions. Our client offers a comprehensive training program tailored to the successful candidate, including certification opportunities with our client’s technology partners. Our … client actively supports career progression, with clear paths into advanced support, software development, or implementation roles. As part of our client’s Amazon practice, this role serves as a technical point of contact for Amazon Connect within the Support Team. You’ll engage with clients to resolve 1st and 2nd line support requests and handle service changes More ❯

Social network you want to login/join with: Principal Engineer- Product Support, newport col-narrow-left Client: Altra Location: newport, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Altra is a technology company focused on building powerful products that simplify … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting, troubleshooting, and … development and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯

We are seeking a highly motivated candidate to join a dynamic company which is fast moving and fun to work in, providing customer-focused high level IT support at a 2nd line level. Up to £26,000 + Benefits IT Support 25/09/2022 Description You will join a small support desk to deliver outstanding … levels of support to our 1500+ customers. You will be dealing with inbound telephone and email cases, and exploring root cause analysis and problem resolution in a timely and efficient manner via communication and remote access to the customer. Experience using, and an understanding of MS SQL to enable you to provide 2nd line support to the team … Strong communication skills and a desire to deliver outstanding service are key to this role and you will have a background in a similar role. As part of the support team you will also be active in the on-call rota offering out of hours telephone support to our customers. Main Responsibilities Managing escalations and supporting the 1st More ❯

What do you want to search? Keyword Apprenticeship Type Location Desktop Support Engineer Apprentice - ICT L3 Apply From: 20/02/2025 Learning Provider Delivered by MIDDLESBROUGH COLLEGE Employer CANNY CLEVER IT SERVICE CENTRES LIMITED Vacancy Description Diagnose, repair, install and maintain computer and other IT related equipment and services Answering and directing phone calls Organising and … scheduling appointments Assist in the preparation of regular scheduled reports Follow office policies and procedures Maintain records held in companies’ electronic systems Provide general support to visitors Act as the point of contact for internal and external clients Any other reasonable duties required by company management Key Details Vacancy Title Desktop Support Engineer Apprentice - ICT L3 Employer … Description Canny Clever is a disruptor in the IT Retail and Support sector, with a primary offer of support services to business clients with a head count of between 1 and 1000. Born out of a frustration at the lack of inspired and ethical support options in the business and tech retail sectors. Canny Clever also provide More ❯

Technical Support Engineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Cornwall - 4 on, 4 off shifts days/nights This role is a great fit for a Technical Support Engineer who takes pride in their work and is eager to work … a niche area of telecommunications is continuing to thrive and further cement themselves as a well named provider. Whilst working in this very important position, providing hands-on technical support and managing internal and customer IT infrastructure. You will ensure 24/7 service availability by responding to inquiries, providing 2nd line support, monitoring networks, and resolving technical … chance for a motivated individual who is highly interested in tech in joining a brilliant team who are making a name for themselves in their industry. The role: * Technical Support Engineer * Manage customer inquiries by responding promptly and efficiently, ensuring expectations and contractual obligations are met and, where possible, exceeded * Perform RF troubleshooting, analyse satellite link statistics, and More ❯

Sinara Consultants is actively seeking proficient, versatile, and curious application or systems engineers to join our technical operations team. A key purpose of the role is to provide technical support for our Sinara-built applications 24 hours a day, as such the position involves working beyond standard business hours, on a shift pattern rotating between evenings, overnight and early … morning shifts with opportunity for some daytime shifts. Your responsibilities will include maintaining our mission-critical applications, delivering both primary and secondary application management support within our cloud-based and on-premise environments, as well as providing third-line technical support for Sinara software applications to a variety of customers. The role is remote although you must be … based in the UK. About the Role: The role entails active monitoring, maintenance and incident support of Sinara software applications for our clients operationally beyond standard business hours. Additionally, the role involves analysing, prioritising, and resolving customer support incidents, which may be for cloud-hosted or on-premise client applications. These incidents could relate to applications, data, or More ❯

Job Title: Industrial Automation Support EngineerLocation: Broughton/Filton, UK (100% Onsite Work From Office) Job Type: Permanent Salary Range : 55,000 per annum (plus bonus and benefits) Job Summary: An exciting opportunity to join a leading manufacturing team as an Industrial Automation Support Engineer. You will play a key role in supporting and enhancing shopfloor automation systems … ensuring seamless integration and performance of critical manufacturing IT applications. Key Responsibilities: Collaborate closely with the support team to understand and resolve issues within defined timeframes. Provide technical guidance and support to team members. Communicate effectively with key stakeholders, providing regular updates and ensuring customer satisfaction. Deliver permanent solutions to recurring and application performance issues. Maintain high-quality … and accurate solution and application support documentation. Share knowledge and information with team members and across the company. Coordinate communications between suppliers, OEMs, and business stakeholders. Track and report progress to stakeholders. Skills, Experience, and Abilities Required: Experience with MES/MOM technology . Knowledge of Aveva/Wonderware Intouch , PLC , SCADA , and HMI systems. Advantageous to have experience More ❯

Social network you want to login/join with: Application Support Engineer | AI-powered SaaS Start-up Location: Remote (UK-based with US hours, 3pm–12am GMT) Working Style: Remote-first, flexible with optional in-person meetups About: Here at Burns Sheehan we are working exclusively with one of the most exciting tech start-ups in the UK … who are looking for an Application Support Engineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered across the business. With a focus on product insight, systems understanding, and proactive support this is an ideal opportunity … maintaining internal runbooks, knowledge bases, and FAQ docs for scalable self-service Assisting in pre-release QA: running exploratory tests and identifying edge cases Helping shape and evolve the support tooling, processes, and metrics as the company scales What We're Looking For: 2+ years in application support, QA, product ops, or similar cross-functional technical roles Working More ❯