IT SupportEngineer | Cardiff | 6 - Months My customer is seeking an experienced IT SupportEngineer to join on a 1st/2nd line support basis to ensure business continuity. The successful candidate will be able to provide day to day IT support to onsite and remote users. Key Responsibilities of the IT SupportEngineer: Handling day-to-day 1st/2nd line support including password resets and phishing/security queries. Manage and resolve walk-up requests, ensuring timely and effective service. Onboard new starters, ensuring a smooth onboarding experience. Troubleshooting and fixing hardware issues including printers. Working with Group Policies and transitioning to Intune. Delivering clear, friendly communication to … users at all levels. Handling License and Asset management. Technical skills and experience of the IT SupportEngineer: Proficiency with the Microsoft stack, including Office 365 (administration and support). Hands-on experience with Active Directory (user account management and support). Experience with information security and phishing campaigns. Strong understanding of Windows 10/ More ❯
Contract SupportEngineer (Mobile, Apple) Cardiff £380 per day Inside IR35 5 days a week on site Start date: 1st December 3 month contract with potential to go permanent We're working with a business in Cardiff that needs a SupportEngineer focused on mobile devices and applications across the Apple ecosystem. You'll be responsible … for managing and supporting iOS devices, mobile tooling, and the wider mobile estate. The focus is on day-to-day support, configuration, and management of mobile devices, with a strong emphasis on Apple environments. If you impress during the contract, there's a genuine opportunity to transition into a permanent role. Key skills MDM platforms Intune Apple Business Manager … Experience supporting iOS devices and applications General mobile infrastructure support across Apple environments Strong troubleshooting and communication skills Please click apply to be considered More ❯
Trowbridge, cardiff, united kingdom Hybrid/Remote Options
Nexgena Associates
2nd/3rd Line IT SupportEngineer Security Cleared Location: Corsham Hybrid Salary: £38,000 £43,000 + Excellent Company Benefits + TAX FREE YEARLY Bonus NexGen Associates are partnered with a leading IT Consultancy working within the Government and Defence sectors. Due to continued growth, they are seeking an experienced 2nd/3rd Line IT SupportEngineer to join their team. You will be working within a managed services environment, providing high-quality technical support across complex systems and classified networks. This role offers excellent exposure to modern technologies and structured processes making it an ideal opportunity for service leavers looking to transition their technical skills into a commercial setting. You must hold … current SC Clearance (and be eligible for DV clearance) and be a sole British national due to the nature of the work. Key Responsibilities: Provide 2nd and 3rd line support for desktops, servers, applications, and networks. Troubleshoot and resolve escalated incidents across Windows, Linux and Microsoft technologies. Support the configuration, deployment, and maintenance of desktops, laptops, mobile devices More ❯
Contract SupportEngineer (Mobile, Apple) Cardiff £380 per day Inside IR35 5 days a week on site Start date: 1st December 3 month contract with potential to go permanent We're working with a business in Cardiff that needs a SupportEngineer focused on mobile devices and applications across the Apple ecosystem click apply for full More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid/Remote Options
SR2
I’m looking for an Application SupportEngineer to join a lovely digital team who are passionate about delivering great products and experiences for their customers.The role is mostly remote, but you’ll catch up with the team in person around once a month or every two (usually in Cardiff).You’ll be supporting a range of internal … ll also get hands on with testing (integration and regression) when needed, helping ensure everything runs smoothly and reliably. You’ll use your experience to create clear, user-friendly support documentation too, like guides, FAQs and incident reports.They’re looking for someone with experience supporting software or CMS-based products, ideally with some exposure to software testing and a More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid/Remote Options
Operations Resources Limited
IT Managed Services 3rd Line Service Desk Engineer Location: Cardiff, United Kingdom Location: Hybrid working Salary: to £35000 Hours: 40hrs per week, which will include a rota. Job Summary: The Third Line Service Desk Engineer will be responsible for providing advanced technical support, managing the infrastructure and security requirements of the client. This role involves handling a … supports. Working alongside an extremely talented team, you will have every opportunity to show your potential, and excel in a challenging, and rewarding environment. Role Requirements Microsoft Infrastructure Management: Support the current infrastructure stack, including Microsoft Entra ID, SSO, Azure, VMs consisting of domain controllers, file servers, hosted RDS environment, and other hosted services. Maintain patching schedules for VMs … standards. Monitor usage & availability via the My clients monitoring platform. Report on compliance with required policy, and remediation efforts where applicable. MDM/Intune/Autopilot/Endpoint Management Support the current MDM stack, including Microsoft Intune, Apple Business Manager, and MaaS360 (legacy). Support device endpoints using Manage Engine Endpoint & Applications Manager. Maintain patching schedules and configuration More ❯
Cardiff, Llanrumney Community, South Glamorgan, United Kingdom
IntaPeople
Urgent 3rd Line Service Desk Engineer contract - 3 months intially Cardiff (onsite) - £175-£210 p/day We know the rate is a little lean for the skills but if you're at a loose end for a few months and can work in Cardiff, with a great team, please don't hesitate to apply. We're looking for … a skilled 3rd Line Engineer who can take ownership of infrastructure, security, and support across a varied client estate. If you’re comfortable with Microsoft environments, proactive about automation, and solid in backup and disaster recovery please apply now for more details. What You’ll Be Doing: Infrastructure & Microsoft Stack Manage Entra ID, SSO, Azure, VMs, domain controllers … coverage and daily compliance checks. Automation & Scripting Push automation using PowerShell. Backups & DR Manage SaaS backup solutions. Run DR tests (Azure failover, M365 restore, network failover). Monitoring & Proactive Support Proactively identify improvements in IaaS, SaaS, and network services. Attend monthly client reviews—add value, answer questions, and advise on upgrades. Ticketing & Support Handle tickets from start to More ❯
IT Managed Services 3rd Line Service Desk Engineer Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now. Location: Cardiff, United Kingdom Location: Hybrid working Salary: to £35000 Hours: 40hrs per week, which will include a rota. Job Summary: The Third Line Service Desk Engineer will be responsible for … providing advanced technical support, managing the infrastructure and security requirements of the client. This role involves handling a variety of compl... JBLK1_UKTJ More ❯
Looking to move away from retail, hospitality or shift work – and build a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need More ❯