Support Engineer Jobs in Norwich

1 to 25 of 26 Support Engineer Jobs in Norwich

IT Network Support Engineer

Norwich, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Our well-established client in Hertford is seeking an IT Network Support Engineer to join their team. MFK Recruitment has recruited 2 Engineers to this company previously in the past 2 years, both individuals are really enjoying their roles … Who is the company? Formed in 2003 and based in Hertford, the company provides IT support to customers ranging from home and business to the NHS. Their close working team of engineers and support staff focus on end-user support, both on customer sites and remotely. We … best and most efficient service we can, whilst still creating great customer relationships along the way. They have a very low staff turnover and support their employees wherever possible, helping to foster a positive working environment. We are seeking a skilled and experienced IT Network Support Engineer More ❯
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On Call Technical Support Engineer - Rail

Norwich, Norfolk, United Kingdom
Txm Recruit Ltd
On Call Technical Support Engineer - Rail Location Norwich Sector: Rail Job type: Contract Salary: £31.20 per hour Contact: Miren Chauhan Contact email: Contact phone: Job ref: BH-84511 Published: 2 days ago Expiry date: 2025-06-21 Startdate: 2025-05-21 Are you an experience rolling stock engineer … next step? If so, TXM Recruit are working in partnership with a high-profile railway client who are looking for an On Call Technical Support Engineer to join their team located in Norwich on a 6-month contract basis paying £31.20 per hour PAYE (inside IR35). Key … You will lead the investigation into safety incidents or safety related unit defects, ensuring suitable and timely short-term mitigation is put in place. Support, or lead in some cases, the company's processes for service incident investigations, providing technical input as necessary also using their wider railway knowledge More ❯
Employment Type: Permanent
Salary: GBP Annual
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Technical Support Engineer (Zend Framework / PHP) - Global Software company

Norwich, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Technical Support Engineer (Zend Framework/PHP) - Global Software company, Norwich Client: Hawksworth Location: Norwich Job Category: Other EU work permit required: Yes Job Views: 8 Posted: 06.06.2025 Expiry Date: 21.07.2025 Job Description: Position: Technical Support Engineer (Zend Framework/PHP-based application) Company: Global Software … Framework, across Linux and Windows environments? Our client is a highly reputable software company, with clients including NASA. They are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, specifically Zend Framework. Your role will involve providing technical support for our client's … point of contact Assist customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Technical skills required: 5+ years in tech support, hands-on experience with PHP technologies, Linux and Windows server experience, basic networking, and shell scripting If you are excited about joining a global More ❯
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Application Support Engineer

Norwich, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Application Support Engineer | AI-powered SaaS Start-up Location: Remote (UK-based with US hours, 3pm–12am GMT) Working Style: Remote-first, flexible with optional in-person meetups About: Here at Burns Sheehan we are working exclusively with one … of the most exciting tech start-ups in the UK, who are looking for an Application Support Engineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered … across the business. With a focus on product insight, systems understanding, and proactive support this is an ideal opportunity for someone technically curious who loves solving puzzles, thrives in a fast-paced start-up environment, and wants to grow with a company scaling into new markets. Responsibilities: Acting as More ❯
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Senior Application Support Engineer – Elite Systematic Trading Firm - Prop Trading - Up to £400[...]

Norwich, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Senior Application Support Engineer – Elite Systematic Trading Firm - Prop Trading - Up to £400k TC - WFH, norwich col-narrow-left Client: Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 06.06.2025 Expiry Date … 21.07.2025 col-wide Job Description: Senior Application Support Engineer – Elite Systematic Trading Firm - Prop Trading - Up to £400k TC - WFH My client, an elite and fast-growing systematic trading firm, is looking for an Application Support Engineer to join a high-impact, London-based team at … This is a career-defining opportunity to join an engineering-driven firm where technology is core to every decision. You will provide mission-critical support for low-latency trading systems, automate infrastructure and application processes, and collaborate directly with trading, development, and infrastructure teams. You will operate in a More ❯
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M365 Support Engineer

Norwich, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Are you a skilled IT Support Engineer with a passion for Microsoft technologies? Do you have hands-on experience with SharePoint Online, Power Apps, and Power Automate? If so, we’d love to hear from you! We’re working … with a forward-thinking Microsoft Solutions Partner that’s looking to expand their support team with a talented 2nd Line IT Support Engineer. This is a fantastic opportunity to join a collaborative and innovative environment where your expertise will make a real impact. Role Overview: As a M365 … Support Engineer, you’ll be the go-to expert for resolving complex technical issues, particularly around Microsoft 365, SharePoint, and the Power Platform. You’ll work closely with clients and internal teams to troubleshoot, support, and enhance modern workplace solutions. What You’ll Be Doing: Providing 2nd More ❯
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Entra ID SME. AAD, Identity, Entra ID Support Engineer

Norwich, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Entra ID SME. AAD, Identity, Entra ID Support Engineer, norwich col-narrow-left Client: Experis UK Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job … remote Are you a Microsoft Identity and Access Management expert passionate about solving complex technical challenges for global enterprises? We are looking for a Support Engineer – Entra ID SME to join our high-performing technical support team. You'll be at the frontline of innovation, providing world … class support and guidance to Microsoft customers using Microsoft Entra ID and associated identity solutions. ? What You’ll Do: Act as a trusted advisor , owning and resolving complex Entra ID-related technical issues. Collaborate with engineering and escalation teams to deliver top-tier support. Troubleshoot and resolve identity and More ❯
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1st Line Support Engineer

Norwich, England, United Kingdom
JR United Kingdom
/join with: Old Trafford, Manchester, UK (4 days on-site) Salary: £26-27k per annum iO Associates is seeking a 1st Line Support Engineer for a Manchester-based IT services provider specializing in managed IT support, cloud infrastructure, cybersecurity, and VoIP. Known for its client … focused approach and strategic consultancy, it helps businesses align technology with growth goals. They are offering an exciting opportunity for an experienced 1st Line Support Engineer to join their growing team. In this role, you'll uphold high standards of client service as they expand their delivery capabilities. … in handling customer incidents via phone, email, or in person, ensuring timely resolution. At least 2 years' experience in a service desk or deskside support role, preferably within an MSP environment, with a focus on customer service. Responsibilities: Provide support and administration across Windows Server (all versions), Windows More ❯
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Technical Support Engineer

Norwich, England, United Kingdom
TEC Partners - Technical Recruitment Specialists
range Direct message the job poster from TEC Partners - Technical Recruitment Specialists Finding Engineering Talent Across The UK, EMEA & US - Specialising in Defence Technical Support Engineer - Electronics Overview TEC Partners are supporting a leading engineering company based in Norwich who is seeking an R&D and Applications Engineer … as well as customer-based applications engineering for multilayer ceramic capacitors, RF inductors, planar capacitor arrays, EMI filters, capacitor assemblies, and other capacitor types. Support is provided worldwide from the Norwich R&D centre. The successful candidate will work within the Engineering team, answering technical queries, providing support … aimed at introducing new products and expanding existing product ranges. Reporting Structure This position reports to the Global R&D Director. Tasks and Responsibilities: Support internal and external sales teams with technical enquiries and collaborate with Engineering and Quality teams. Assist offshore manufacturing with technical order handling, administration, costing More ❯
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2nd Line Avaya Support Engineer

Norwich, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: 2nd Line Avaya Support Engineer, norwich col-narrow-left Client: Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Looking to level up your … a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2nd Line Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes, deletions , and general system support. This team supports … You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2nd line/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or cloud contact centre tech ? SIP, VOIP trunking, or More ❯
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Technical Support Engineer Tier I

Norwich, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with … incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance the customer support process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot … software deployment and configuration using install switches. Be skilled in reading, writing, modifying, and backing up the Windows registry. Have previous experience in technical support or customer service roles. Possess excellent problem-solving and communication skills, working effectively with customers and internal teams. Have solid experience troubleshooting software issues More ❯
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Support Engineer - MSP Experience

Norwich, England, United Kingdom
JR United Kingdom
experience working within a Managed Service Provider will not be considered. Role Overview: We are currently seeking a highly capable 2nd/3rd Line Support Engineer to join a growing IT Managed Service Provider (MSP). This is a fantastic opportunity for an experienced technical support professional … who thrives in a customer-focused, multi-client environment. You’ll provide enterprise-level technical support to a diverse client base, supporting the smooth operation of computer systems, software, and hardware. This is a hands-on role suited to someone with strong problem-solving skills, excellent communication abilities, and … a proactive, team-oriented mindset. Key Responsibilities: Provide remote and occasional on-site technical support to clients (2nd/3rd line). Troubleshoot and resolve issues across hardware, software, and networking. Manage tickets and workflows via a helpdesk system. Setup, configure, and support desktops, servers, printers, phones, routers More ❯
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Customer / Desktop Support Engineer (Office 365)

Norwich, England, United Kingdom
JR United Kingdom
Views: 4 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: My client, a leading IT Solutions provider, is seeking to recruit a Desktop Support Engineer to join an expanding Customer Support team. This company has over 10,000 employees worldwide and supports numerous large enterprise customers. … to Microsoft product improvements. Fluency in English with effective communication skills. Strong communication and interpersonal skills. At least 3 years of experience in technical support or related fields. Excellent problem-solving and troubleshooting abilities. Strong knowledge of Office 365 technologies. Experience with Office setup and deployment processes. Knowledge of More ❯
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IT Support Engineer

Norwich, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Climate focused organisation, sustainability focus. IT Support Engineer needed to join a small team at their Exeter offices (onsite daily). We’re on the hunt for someone with an excellent coverage of infrastructure support, a proactive and … inquisitive approach and excellent communication skills. You will be completing a good mixture of support tasks and project work that will excite and challenge you within a small but supportive and learning-driven team. What skills you’ll be needing Microsoft 365 including Entra (Identity), Exchange (Email), Defender (Security … and take ownership of projects. What you’ll be doing This role will involve a good mix of 1st through to sometimes 3rd line support challenges alongside some interesting project challenges you won’t find elsewhere. You will be supporting approx. 100 users across a wide range of MS More ❯
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3rd Line Support Engineer

Norwich, England, United Kingdom
JR United Kingdom
site in Wimbledon) Salary: Up to £45,000 DOE About the Role/Company This is an exciting opportunity to join a growing IT Support company based in South West London. They are seeking a highly skilled and experienced 3rd Line Support Engineer to join their dynamic … of clients across both the public and private sectors, with a strong reputation for delivering reliable and responsive IT services. As a 3rd Line Engineer, you’ll be the go-to expert for complex technical issues and escalations, working with the latest Microsoft Cloud technologies. You’ll also play … step into a Lead or Operations Manager position. Key Responsibilities Resolve high-level technical issues escalated from 1st and 2nd line teams Provide expert support across Microsoft 365, Azure AD, and Windows Server environments Assist with technical projects and client onboarding Collaborate with clients to understand their IT needs More ❯
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Support Engineer

Norwich, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: ATS is currently seeking a suitable candidate to support Industrial IT solutions delivered to a lead UK manufacturer . You will have an integral role in our day-to-day UK support operations, ensuring incident management and other ITIL … based processes are followed while helping to ensure our SLA & SMA obligations are always met and delivered to the highest standards. As a support engineer, you will become an integral part of our customer's daily site operations , where you will act as a first point of contact … for IT issues , and you’ll work closely with other manufacturing teams and individuals to drive incident resolution forward. To support this, engineers will be expected to demonstrate the ability to approach, understand and resolve complex technical issues (3rd line) alone or as part of a multi vendor team. More ❯
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Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote

Norwich, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Position: Technical Support Engineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Location: Fully remote Requirements: Experience supporting and troubleshooting PHP-based applications, such as Zend Framework Experience with Linux and Windows environments 5+ years in technical support Hands-on experience with … PHP-related technology Basic networking and shell scripting skills EU work permit required Responsibilities: Provide technical support for PHP-based applications Diagnose and troubleshoot performance and integration issues Represent the client as the first point of contact Assist customers demonstrating PHP expertise Additional Information: Our client is a highly More ❯
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Principal Engineer- Product Support

Norwich, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on … remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues …/or Bash Collaborate with the development team on bug identification and resolution Provide input into feature development and roadmap priorities Maintain and create support documentation and internal knowledge base articles Automate workflows and improve CI/CD practices using GitHub and scripting Support administration tasks in Power More ❯
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EUC Support Engineer

Norwich, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Skills: EUC, L2 Support, MDM, VDI support, Office 365, AD, Okta The Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex … a “Top Employer” as part of the Top Employer Institute annual listings. About the Role: We are seeking a highly skilled and motivated EUC Support solutions to join our team. In this role, you will be responsible for supporting & managing multiple EUC platforms like, Mobility, VDI, S/W … Distribution, Citrix & Asset Management Responsibilities: Responsible for providing End User Computing Infrastructure Support to the customers as a part of Service Delivery. Provide 2nd line technical support experience in a service desk environment. Act upon instruction from the internal ticketing system, such as delivering project tasks, implementing requests More ❯
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Network Support Engineer | Diversified Global Investment Manager

Norwich, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
04.06.2025 Expiry Date: 19.07.2025 col-wide Job Description: [Up to c. £130k Comp Package | Hybrid Working - 4 Days in Office] Are you a network engineer who thrives on solving complex issues and building resilient infrastructure? Our client - a global multi-asset investment firm - is expanding its EMEA tech team … and hiring into their enterprise support function. You’ll focus on high-level (3rd/4th line) support across offices, data centres, and cloud integrations - working closely with senior engineers and US counterparts to support a mission-critical network environment. This is a hands-on opportunity to … next-gen tooling, and build towards senior engineering or network architecture tracks within a high-performance team... Key Responsibilities Deliver 3rd and 4th line support across a complex global network infrastructure spanning office, data centre, and cloud environments Troubleshoot, diagnose, and resolve escalated networking issues from support teams More ❯
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2nd Line Support Engineer

Norwich, England, United Kingdom
JR United Kingdom
you want to login/join with: London | 2 Months | Start ASAP | DBS | Inside IR35 We're currently recruiting for an experienced 2nd Line Engineer to join our customer on a short term contract. This role is fully onsite, will require impeccable customer service skills accompanied by strong experience … of supporting Microsoft Solutions. Role Responsibilities : 2nd line support experience of: Windows 10/11, M365, AD, Azure, etc. Support Apple macOS & iOS devices, ensuring seamless integration. MDM Administration, Device management and stock control Experience supporting desktop virtualisation technologies (e.g., Hyper-V, VMware). Updating the Asset Management … and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below. #J-18808-Ljbffr More ❯
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Desktop Support Engineer

Norwich, England, United Kingdom
JR United Kingdom
Initial 6-month contract | Long-term potential You’ll be working for a financial institution in the City, delivering first and second line IT support to users in a high-pressure trading floor environment. You’ll be the face of IT for front and back office teams — solving problems … to market data feeds. What you’ll be doing: Supporting trading desk and back office users in a fast-paced, high-performance environment Managing support tickets end-to-end — from logging to closure Installing and maintaining desktop hardware, software, and peripherals Supporting collaboration tools like O365, Teams, Exchange and … more Collaborating with infrastructure, telecoms, and networking teams Assisting the Trade Floor Support Lead and contributing to ad hoc projects ? What you’ll need: Experience supporting trading or financial services users Familiarity in supporting electronic trading, and market data technology in both Front and back office situations. Proven experience More ❯
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IT Support Engineer (1st line)

Norwich, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
from home Are you friendly, tech-savvy, and passionate about providing exceptional service? Sharp IT Services is on the lookout for a 1st Line Support Analyst to join our growing helpdesk team. If you're keen to build your career in IT and enjoy helping people solve problems, this … of contact for our diverse client base, helping to resolve IT issues efficiently and professionally. Your day-to-day will include: Taking ownership of support tickets – updating, progressing, and closing them with clear communication throughout. Hitting performance targets to keep our service levels high. Continuously improving your technical knowledge … personable, professional, and approachable manner A strong focus on delivering excellent client service Confident communication skills – both written and verbal Some experience with IT support Familiarity with Microsoft Server and Desktop OS A basic understanding of Microsoft 365, Azure, networking, virtualisation, backups, antivirus, and firewalls Awareness of Remote Monitoring More ❯
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Information Technology Support Engineer

Norwich, England, United Kingdom
JR United Kingdom
Active SC Clearance Required – Only candidates with current SC clearance will be considered Job Overview: We are seeking a reliable and detail-oriented Migration Support Technician to assist with a major hardware refresh project. The role involves ensuring a smooth device migration process for end users, working closely with … the Contractor Engineer and Site Manager to coordinate device movements, assist users, and maintain accurate records throughout the migration. Key Responsibilities: Set up and manage the Refresh Clinic for device migrations. Transport devices from onsite storage to the Refresh Clinic as required. Assist users with system logins and laptop … storage of devices for disposal or refurbishment. Lock and secure all equipment at the end of each day. Required Skills & Experience: Experience in IT support, device migration, or technical refresh projects. Strong organizational skills and attention to detail. Ability to follow structured processes and meet deadlines. Experience with workflow More ❯
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Application Support/DevOps Engineer - Systematic Hedge Fund - £200k

Norwich, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Application Support/DevOps Engineer - Systematic Hedge Fund - £200k, Norwich Client: Paragon Alpha - Hedge Fund Talent Business Location: Norwich Job Category: Other EU work permit required: Yes Job Views: 4 Posted: 04.06.2025 Expiry Date: 19.07.2025 Job Description: Paragon Alpha … top-performing Systematic Hedge Fund that emphasizes technology and hires the best engineers from big tech, start-ups, and finance. The firm has an engineer-first culture, making it a haven for talent. They are seeking an Application Support/DevOps Engineer to onboard new applications, enhance More ❯
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Support Engineer
Norwich
25th Percentile
£29,000
Median
£30,000
75th Percentile
£31,000