4 of 4 Support Engineer Jobs in Norwich

Role: 2nd Line Support Engineer Role: Infrastructure Engineer Location: Norwich/Lowestoft Salary: £28,000 - £35,000 + travel expenses Location: Norwich/Lowestoft Full clean driving licence and own transport for travel between Norwich and occasionally Lowestoft. Fully on-site Are you a 2nd line support … professional looking for your next challenge? We're recruiting on behalf of a leading software logistics company that is seeking a skilled professional to support and enhance its IT infrastructure and IT network. The Role: the role will suit someone at 2nd line support level of experience. Approx … and wiring as well as hardware and software server setup. Key Responsibilities: Manage and maintain IT environment, including servers, networks, and cloud-based systems. Support operations by ensuring minimal downtime and high system reliability. Implement security best practices to protect company data and assets. Work on infrastructure upgrades and More ❯

3rd Line Support Engineer Norfolk Are you a experienced IT professional ready to take the next step in your career? On behalf of a growing company, we're looking for a 3rd Line Engineer to join a dynamic team where your expertise will make a tangible impact. … complex escalations, and delivering solutions on client sites. Responsibilities: Act as a senior technical escalation point for 1st and 2nd line engineers. Mentor and support junior team members, fostering technical development and knowledge sharing. Own and resolve high-level support tickets and infrastructure issues. Attend client sites as … deploy, and maintain systems and solutions. Play a key role in service improvement initiatives and best practice enforcement. Ensure customer satisfaction through timely, professional support and communication. Requirements: Strong knowledge of the Microsoft 365 platform, including Exchange Online, SharePoint, Teams, Azure AD, and Intune. Experience in a Senior Helpdesk More ❯

Our client is looking for an IT Support Engineer to join their growing IT services team in Norwich. This on-site role offers hands-on experience with desktop support, software/application troubleshooting, and IT Projects. You will be the first point of contact for IT-related … issues, providing technical assistance to end users and ensuring the smooth operation of systems. Key Responsibilities * Provide 1st & 2nd line IT support to end users for hardware, software, and network-related issues. * Troubleshoot and resolve desktop, laptop, and peripheral device problems. * Support software applications, including installations, upgrades, and … troubleshooting. * Manage Active Directory, Microsoft 365, and user account administration. * Maintain patch management, security updates, and system backups. * Document support tickets and resolutions in the helpdesk system. * Assist with IT asset management and procurement of hardware/software. * Work towards Microsoft & Azure Certifications for career progression. Ideal Candidate 1+ More ❯

Our client is looking for a hybrid working IT Support Engineer to join their growing IT services team in Norwich. This role offers hands-on experience with desktop support, software/application troubleshooting, and IT Projects. You will be the first point of contact for IT-related … responsibility. This is a hybrid working role, with a requirement to be onsite 2 days per week. Key Responsibilities * Provide 1st & 2nd line IT support to end users for hardware, software, and network-related issues. * Troubleshoot and resolve desktop, laptop, and peripheral device problems. * Support software applications, including … installations, upgrades, and troubleshooting. * Manage Active Directory, Microsoft 365, and user account administration. * Maintain patch management, security updates, and system backups. * Document support tickets and resolutions in the helpdesk system. * Assist with IT asset management and procurement of hardware/software. * Work towards Microsoft & Azure Certifications for career progression. More ❯