say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running. Job Title: IT SupportEngineer (Site Based) in Norfolk Salary: £32,533.00 per Annum + £3,000 Car Allowance. Location: South West, Norfolk. Contract: Permeant , 52 weeks … Hours: 37.5 hours per week, Mon - Fri 08:30am - 16:30pm UK Applicants Only - Sponsorship Not Provided JOB PURPOSE : Provide 2nd/3rd line support services as part of a wider team of experienced engineers to assist with the company's progression. The post holder would be responsible for … incidents and problems for multiple sites across, escalating where necessary and assisting the wider IT Team with investigations and rollouts of new technology. The engineer will be required to provide on-site support across our four Schools based in the South East of England (Norfolk region), with the More ❯
say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running. Job Title: IT SupportEngineer (Site Based) in Norfolk Salary: £32,533.00 per Annum + £3,000 Car Allowance. Location: South West, Norfolk. Contract: Permeant , 52 weeks … Hours: 37.5 hours per week, Mon - Fri 08:30am - 16:30pm UK Applicants Only - Sponsorship Not Provided JOB PURPOSE : Provide 2nd/3rd line support services as part of a wider team of experienced engineers to assist with the company's progression. The post holder would be responsible for … incidents and problems for multiple sites across, escalating where necessary and assisting the wider IT Team with investigations and rollouts of new technology. The engineer will be required to provide on-site support across our four Schools based in the South East of England (Norfolk region), with the More ❯
Role: 2nd Line SupportEngineer Role: Infrastructure Engineer Location: Norwich/Lowestoft Salary: £28,000 - £35,000 + travel expenses Location: Norwich/Lowestoft Full clean driving licence and own transport for travel between Norwich and occasionally Lowestoft. Fully on-site Are you a 2nd line support … professional looking for your next challenge? We're recruiting on behalf of a leading software logistics company that is seeking a skilled professional to support and enhance its IT infrastructure and IT network. The Role: the role will suit someone at 2nd line support level of experience. Approx … and wiring as well as hardware and software server setup. Key Responsibilities: Manage and maintain IT environment, including servers, networks, and cloud-based systems. Support operations by ensuring minimal downtime and high system reliability. Implement security best practices to protect company data and assets. Work on infrastructure upgrades and More ❯
3rd Line SupportEngineer Norfolk Are you a experienced IT professional ready to take the next step in your career? On behalf of a growing company, we're looking for a 3rd Line Engineer to join a dynamic team where your expertise will make a tangible impact. … complex escalations, and delivering solutions on client sites. Responsibilities: Act as a senior technical escalation point for 1st and 2nd line engineers. Mentor and support junior team members, fostering technical development and knowledge sharing. Own and resolve high-level support tickets and infrastructure issues. Attend client sites as … deploy, and maintain systems and solutions. Play a key role in service improvement initiatives and best practice enforcement. Ensure customer satisfaction through timely, professional support and communication. Requirements: Strong knowledge of the Microsoft 365 platform, including Exchange Online, SharePoint, Teams, Azure AD, and Intune. Experience in a Senior Helpdesk More ❯
Employment Type: Permanent
Salary: £34000 - £40000/annum Training & development opportunities
Our client is looking for an IT SupportEngineer to join their growing IT services team in Norwich. This on-site role offers hands-on experience with desktop support, software/application troubleshooting, and IT Projects. You will be the first point of contact for IT-related … issues, providing technical assistance to end users and ensuring the smooth operation of systems. Key Responsibilities * Provide 1st & 2nd line IT support to end users for hardware, software, and network-related issues. * Troubleshoot and resolve desktop, laptop, and peripheral device problems. * Support software applications, including installations, upgrades, and … troubleshooting. * Manage Active Directory, Microsoft 365, and user account administration. * Maintain patch management, security updates, and system backups. * Document support tickets and resolutions in the helpdesk system. * Assist with IT asset management and procurement of hardware/software. * Work towards Microsoft & Azure Certifications for career progression. Ideal Candidate 1+ More ❯
Norwich, Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Connexa
Our client is looking for a hybrid working IT SupportEngineer to join their growing IT services team in Norwich. This role offers hands-on experience with desktop support, software/application troubleshooting, and IT Projects. You will be the first point of contact for IT-related … responsibility. This is a hybrid working role, with a requirement to be onsite 2 days per week. Key Responsibilities * Provide 1st & 2nd line IT support to end users for hardware, software, and network-related issues. * Troubleshoot and resolve desktop, laptop, and peripheral device problems. * Support software applications, including … installations, upgrades, and troubleshooting. * Manage Active Directory, Microsoft 365, and user account administration. * Maintain patch management, security updates, and system backups. * Document support tickets and resolutions in the helpdesk system. * Assist with IT asset management and procurement of hardware/software. * Work towards Microsoft & Azure Certifications for career progression. More ❯