6 of 6 Support Engineer Jobs in Poole

Support Engineer, Poole, £35,000 As a Support Engineer within this leading SaaS provider, you will play a vital role in investigating and resolving issues whilst managing application systems. Working closely with the wider support team, this role is an exciting opportunity to join a growing organisation trusted by customers throughout the UK with a … tens of millions in transaction values annually. With over 90 members of the team, they still operate with an entrepreneurial spirit with a fun and relaxed team culture. The Support Engineer will benefit from 25 days holiday (+ bank holidays), hybrid working, a company funded health plan, free parking, regular team building events, career development and auto-enrolment … in the pension scheme. Support Engineer Responsibilities Investigating and troubleshooting reported issues. Resolving technical issues and managing service desk tickets. Handling inbound telephone calls and emails. Escalating issues and risks. Out of hours support on a rotating basis. Support Engineer Skills & Experience Required Service desk experience in an ITIL-based environment. Application support experience More ❯

1st line Support Engineer/Customer Support Location: Poole or Buckinghamshire Super Hybrid ( 1 day a week in the office) Salary is 25k - 28k Skills: 1st line support, Troubleshooting, Networking, Telephony, Windows Server, Diagnostics, Scripting, Monitoring, Configuration, Communication, Customer Service, Composure, Teamwork Were Hiring: Customer Support Engineer (1st line support) Hybrid (1 Day … customer service mindset, a friendly, positive personality, and a solid grasp of Windows Server and networking basicswe want to hear from you! The Role: Were looking for a Customer Support Engineer/1st line support Engineer to join a high-performing Customer Service team and be the first line of contact for customers. Youll triage and … Diagnose technical issues and guide customers through solutions. Deliver consistently excellent service while juggling multiple priorities. Maintain calm, clear communicationeven under pressure. Collaborate with technical teams and resolver groups. Support Windows Server environments and troubleshoot basic network/telephony issues. Skills A standout personality positive, patient, and professional. Exceptional communication and customer service skills. A calm, composed approach in More ❯

IT Support Engineer {Management Software} Poole - Hybrid £25,000 - £30,000 + Bonus + Internal Training + Progression + Hybrid Are you an IT Support Engineer looking for the opportunity to progress your career in an extremely ambitious, forward thinking company that provide specialist Software to prestigious organisations such as the NHS? You will receive specialist … in a rapidly growing industry, for a market leading company that will push you to unlock you full potential and develop you in all aspects if IT, from technical support to software development and project implementation? On offer is a great opportunity for a Junior IT Support Engineer to work in an experienced team in a company … that have over 25 years' experience in delivering document management and workflow solutions. In the role, the successful IT Support will have a varied role from providing technical support to customer to presales support. This role would suit a Junior IT Support Engineer looking for a varied, client facing role where you can work on a More ❯

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Technical Support Engineer, Water and Waste Wärtsilä's Water and Waste (WAW) business unit offers one of the world's most comprehensive portfolios of water and waste handling solutions for the maritime industry. As a global leader in innovative technologies … we help our customers operate beyond compliance, delivering sustainable and efficient systems across all marine segments. We are now looking for a Technical Support Engineer to join our dynamic Service Delivery team in Poole, Dorset . This is a key role within our Field Services function, specialising in providing technical support, spare parts, and lifecycle solutions for … engineers, technical specialists, and service professionals is committed to ensuring that our customers' equipment operates at peak performance throughout its lifecycle. What you'll be doing As a Technical Support Engineer, you will: Deliver expert technical support across the entire WAW product line, ensuring timely and effective resolution of customer issues. Manage and coordinate field service operations More ❯

Company description: Application Support Engineer Job description: Uniting whats next in traffic Do you want to join a business that puts its people at the forefront of all we do, an agile, innovative business that is leading the way in traffic solutions? Come and join us at Yunex Traffic. Yunex Traffic are looking to expand the product support team with an experienced Application Support Engineer providing 2nd application support to our portfolio of services. Are you an energetic, personable and enthusiastic person, and are you able to combine excellent customer service and communication skills with a broad knowledge of Networks and IT. Responsibilities Provide 2nd line support for Yunex Traffic Intelligent Traffic Systems … including real-time enterprise-level applications Investigate, own, and resolve customer incidents in line with SLAs Test and raise software defects, managing customer communication throughout the incident lifecycle Support project activities, including occasional out-of-hours work Develop and maintain monitoring tools and alerting systems for 24/7 support Manage and progress system and application upgrades Assist More ❯

Role: 2nd Line IT Engineer Location: Bournemouth (Onsite) Salary: £32,000 - £36,000 Fast-Growing MSP | Cloud Infrastructure Exposure | Progression into Projects & 3rd Line Were working with a well-established MSP based in Bournemouth , delivering high-quality IT support and infrastructure solutions to a varied client base. Theyre now hiring a driven and capable 2nd Line Engineer to join their technical team. This is a fully onsite role , perfect for someone looking to take ownership of escalated support while building their skill set in cloud infrastructure, networking, and project delivery . Youll work closely with senior engineers on both tickets and projects, gaining real-world experience across Azure, virtualisation, and modern infrastructure tools . If More ❯