Job Title: IoT Customer SupportEngineer Company Overview: The Airedale Group are the leading market design, installation, and maintenance provider for commercial kitchens in the UK hospitality and food service industry. We work alongside clients from the initial designs through to bespoke fabrication and installation. Coupled with the largest body of professional maintenance engineers in the country, we … to join our team The ideal candidate will have strong attention to detail, excellent communication skills, and a deep understanding of customer service principles. This role provides frontline customer support for IoT services, assisting customers with queries and troubleshooting commercial kitchen appliances, IoT devices and networks, and ensuring a high level of customer satisfaction. Familiarity with the catering industry … tracking of customer issues. Aim to exceed customer expectations by resolving issues promptly and professionally, fostering a positive experience that drives customer loyalty. Experience Required: Experience in a customer support or technical support role. Strong Excel user. Good analytical skills. Familiarity with IoT devices, sensors, and connectivity (WiFi, 4G/LTE, LoRaWAN) is advantageous. Flexibility to work weekends More ❯
An established organisation in Bournemouth is seeking a proactive and technically skilled Senior IT SupportEngineer to join their IT Services department. The role is primarily customer-facing, providing high-quality support to the organisation. The successful candidate will work as part of a collaborative IT team, handling 1st and 2nd line support and contributing to … day-to-day IT operations. Responsibilities: Provide 1st and 2nd line support across hardware, software, and network systems Monitor, prioritise, and resolve support tickets, escalating complex issues as needed Perform routine IT operations and maintenance to ensure system stability and security Maintain accurate technical documentation and knowledge base articles Support device deployments and end-users in a More ❯
Blandford Forum, Dorset, South West, United Kingdom
Synergize Consulting Limited
IT Support Technician - Contract role - £185.00 per day - Dorset Synergize Consulting are now hiring for an IT Support Technician to work at a leading consultancy client on a contract basis. Our client are hiring for a skilled IT Engineer to work fully onsite at a secure location in Dorset. The successful candidate will work within a dynamic … Support team and will provide expertise in resolving technical queries and will also provide asset management functions to assist with managing the deployment of hardware. Responsibilities include: - Provide technical support of hardware issues and troubleshooting fixes where required - Update workflow management system at all relevant stages of support - Managing tickets as they arise, and ensuring appropriate updates … and perform hardware repairs of client kit - Locker replenishments where appropriate - Highlight potential issues with service/potential service improvements Experience required: - Previous experience of working in a technical support role, or a break/fix role related to PC's and devices - Experience of migrating Servers and OS on laptops - Hardware knowledge including laptops and desktops - Ability to More ❯
Bournemouth, Dorset, South West, United Kingdom Hybrid / WFH Options
Sterling Bridge Limited
Role: 2nd Line Engineer (Fintech/Web3 Start-Up) Location: Bournemouth (Hybrid) Salary: £32,000 - £38,000 FinTech/Crypto Start-Up | Next-Gen Tech | Multiple Roles Available | Huge Growth Potential Were partnered with a cutting-edge FinTech and Crypto start-up based in Bournemouth , pushing boundaries in digital assets, blockchain, and next-gen financial technology. Theyre scaling fast More ❯