2 of 2 Support Engineer Jobs in Rugby

Desktop Support Engineer Role Providing Technical assistance to users. Installation, Upgrade and troubleshoot any hardware and software systems. Key responsibilities Providing support for Desktop/Laptop Build and Configuration of PC Win-10 Desktop and Laptop Build Refurbishment, OS Installation, Application installation via SCCM, Active Directory Management. CMDB Management Providing Desktop Support and addressing tickets for … Deployment related issues and requests. Hand hold customer in installation of any applications, 1st Level of support Troubleshooting and resolving users desktop/laptop/tablets issues remotely Identification, troubleshooting and resolution of various services running on Windows Operating system Management of End to End Infrastructure for all PCs, Core Applications and management of these devices using the in … place backend infrastructure Antivirus Management Image and Patch management, Providing support for operating systems including performance monitoring, operations planning, troubleshooting and preventative maintenance. Troubleshooting O365 related issues Should work effectively with relevant teams to investigate and resolve technical issues, and communicate progress with stakeholders across the business. Participate in BAU Operational support and Projects delivery work as instructed More ❯

Digital Text products. We build an eclectic set of rich media ingestion technologies, platforms and processes and taking what's possible with digital media to the next level. - Software Support Engineering is a shared services organization responsible for providing multi-faceted application engineering services to multiple Digital product development teams. - Developing Tools, applications, code improvements and scripts to resolve … operational burden of support engineers and Operations - Support engineering and troubleshooting on issues related to the digital platform services and content for various products - Interface with content acquisition, content providers, operations and technical teams to ensure content publishing and delivery as per service level agreements - Production Builds, Tools, and Configuration Management for software product releases and successful deployments. … hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Some of the key job functions of the support engineer are: - Provide first level of support for tickets filed in Audible - Provide engineering support of our incoming tickets, including extensive troubleshooting and debugging, with responsibilities More ❯