Job Description: Technical SupportEngineer Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure, and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for millions. The work is complex, but the reward is … do: Configure and replace datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts while maintaining system operation. Provide on-site and on-call support for TPCMS, with the ability to travel throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Address TPCMS issues by … resolving them or assigning to internal staff or external providers for resolution. Engage with the System Management Team to support continuous improvement of TPCMS and customer service. Ensure all Service Level Agreement targets are exceeded. Support the transition of the TPCMS service by assisting in development and training of individuals. Who you are: This role is ideal for More ❯
We are growing and the team must grow as well! We are after a skilled IT Networks And SupportEngineer with proven experience in dealing with Business customers. Do you have a passion for IT and technology? Be part of the Pink Connect Team making a difference! Pink Connect is a national Business Communications, IT and Digital Security … at an affordable cost. But what about you? We’re searching for an enthusiastic candidate who wants to commit to our solid growth and development plan. As an IT Support & Field Engineer , you will be supporting our Business customers with their queries as well as carrying out site visits for business installations of: IT Infrastructure design and implementation … PCI Audits Wi-Fi, cabling, patching Project Management You must be confident, skilled, and quick to carry out CAT5e, CAT6 and Coaxial cabling. You will be part of the Support and Engineering Team working from our office supporting business accounts or at customer locations. The terms of our employment as IT Support & Field Engineer are: Working hours More ❯
Warwick, Warwickshire, Hampton Magna, United Kingdom
Telent Technology Services Limited
Technical SupportEngineer Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for millions. The work is complex, but the reward is great - our … and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Address TPCMS issues … the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution. Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided with the customer. Ensure all Service Level Agreement targets are exceeded. Support the transition of the TPCMS service More ❯
Technical SupportEngineer Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for millions. The work is complex, but the reward is great - our … and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Address TPCMS issues … the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution. Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided with the customer. Ensure all Service Level Agreement targets are exceeded. Support the transition of the TPCMS service More ❯
Technical SupportEngineer Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for millions. The work is complex, but the reward is great - our … and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Address TPCMS issues … the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution. Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided with the customer. Ensure all Service Level Agreement targets are exceeded. Support the transition of the TPCMS service More ❯
and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Address TPCMS issues … the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution. Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided with the customer. Ensure all Service Level Agreement targets are exceeded. Support the transition of the TPCMS service … to other parties by supporting the development and training needs of individuals. Who you are: This role would be ideal for an organized, proactive and diligent 1stLine Support Engineer. This is a great opportunity for someone looking to grow in the field of IT support! The 1st Line SupportEngineer role would suit someone who enjoys More ❯
Want to work on a Microsoft Digital transformation? Want to grow your IT career? Are you a proactive, friendly Desktop SupportEngineer/2nd line SupportEngineer, with strong Microsoft desktop/EUC support experience? Do you like to learn? My client is very proactive in providing both hands on training and also support … formal accreditations/certifications. They’re currently undertaking a group wide digital transformation. They have a cloud first strategy (Azure) and are looking to further leverage Microsoft technologies to support operational efficiencies aligned to their exciting growth plans. Based at their central London offices, you will be responsible for the 2nd line, desktop support, for numerous sites across … central London. You will be working on the support and resolution of broad ranging issues across hardware, software and network technologies. The environment is very much Microsoft/Windows based, so Office 365, Intune, Outlook & Exchange, Active Directory, Endpoint, etc. The role will also see you contribute to several key IT projects including a Windows 11 rollout, ongoing cloud More ❯
Desktop SupportEngineer Role Providing Technical assistance to users. Installation, Upgrade and troubleshoot any hardware and software systems. Key responsibilities Providing support for Desktop/Laptop Build and Configuration of PC Win-10 Desktop and Laptop Build Refurbishment, OS Installation, Application installation via SCCM, Active Directory Management. CMDB Management Providing Desktop Support and addressing tickets for … Deployment related issues and requests. Hand hold customer in installation of any applications, 1st Level of support Troubleshooting and resolving users desktop/laptop/tablets issues remotely Identification, troubleshooting and resolution of various services running on Windows Operating system Management of End to End Infrastructure for all PCs, Core Applications and management of these devices using the in … place backend infrastructure Antivirus Management Image and Patch management, Providing support for operating systems including performance monitoring, operations planning, troubleshooting and preventative maintenance. Troubleshooting O365 related issues Should work effectively with relevant teams to investigate and resolve technical issues, and communicate progress with stakeholders across the business. Participate in BAU Operational support and Projects delivery work as instructed More ❯
Stratford-upon-Avon, England, United Kingdom Hybrid / WFH Options
ZipRecruiter
Job Description 3rd Line SupportEngineer/Stratford-Upon-Avon Are you an experienced IT professional with advanced troubleshooting skills and a passion for resolving complex technical challenges? We’ve partnered with the UK’s leading provider of environmental compliance and data management services, who are seeking a skilled 3rd Line SupportEngineer to join their … dynamic team. What You’ll Do: Provide expert-level support for up to 400 staff, acting as an escalation point for intricate IT issues alongside the support team. Diagnose and resolve advanced technical problems, ensuring adherence to SLAs and minimal downtime. Lead and contribute to high-level technical projects, including infrastructure maintenance and optimisation of their Microsoft stack … Azure, Active Directory, Windows Server, and beyond). Drive cybersecurity initiatives, support ISO 27001 compliance, and enhance business continuity strategies. Mentor junior team members and spearhead innovative improvements to IT processes and systems. Manage escalated Service Desk tickets with precision, ensuring timely and effective resolution. Who You Are: You bring 4+ years of IT support experience, with a More ❯
Coventry, Warwickshire, United Kingdom Hybrid / WFH Options
WA Consultants Ltd
you an enthusiastic and motivated individual with a flair for technology and a passion for providing exceptional service? An esteemed engineering company in Coventry is seeking a dedicated Technical SupportEngineer to join their Customer Support Department. This role offers the chance to make a significant impact by providing advanced technical support to high street customers … flexibility. - Impactful Role: Play a crucial role in ensuring customer satisfaction by resolving complex technical issues and contributing to the improvement of products and services. Key Responsibilities: - Deliver technical support to end-users via phone, email, and remote assistance, ensuring a high level of customer service. - Handle escalated calls from tier 1/first line support members, providing … advanced troubleshooting and resolution. - Escalate unresolved issues to management or the technical team as necessary. - Assist in managing support, upgrade, and installation projects, ensuring smooth execution and customer satisfaction. - Create and update support documentation and processes to enhance the efficiency of the support team. - Manage the support element of the company website, ensuring content is current More ❯
reputation for delivering exclusive machine tools that are renowned for their quality, reliability, and performance. However, what truly sets us apart is our unwavering commitment to providing unparalleled service support to all our valued customers. As a Technical Helpdesk SupportEngineer you'll provide first line technical help to our customers. What you’ll be doing: Communicating … with customers via phone and email to diagnose probable cause of machine issues, and solving problems when possible. Booking our engineer visits and identifying where parts may also be required. Logging all communications via our Dynamics 365 platform Ensuring strict compliance with our internal health and safety protocols and procedures. Reviewing engineer reports and sharing information within Mills … Skills or Qualifications for the role: Experience in a technical field where fault diagnosis was required – CNC experience is desirable but other technical fields will be considered Previous Customer support, scheduling and coordination experience IT Literacy - use of PC software packages such as Microsoft office, D365 or other similar systems Desirable Skills or Qualifications for the role: Machine tool More ❯
Royal Leamington Spa, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
passion for resolving complex technical challenges? We’ve partnered with the UK’s leading provider of environmental compliance and data management services, who are seeking a skilled 3rd Line SupportEngineer to join their dynamic team. What You’ll Do: Provide expert-level support for up to 400 staff, acting as an escalation point for intricate IT … issues alongside the support team. Diagnose and resolve advanced technical problems, ensuring adherence to SLAs and minimal downtime. Lead and contribute to high-level technical projects, including infrastructure maintenance and optimisation of their Microsoft stack (Azure, Active Directory, Windows Server, and beyond). Drive cybersecurity initiatives, support ISO 27001 compliance, and enhance business continuity strategies. Mentor junior team … spearhead innovative improvements to IT processes and systems. Manage escalated Service Desk tickets with precision, ensuring timely and effective resolution. Who You Are: You bring 4+ years of IT support experience, with a strong background in 3rd line support and advanced troubleshooting. You’re a proactive, detail-oriented communicator who thrives in both technical and collaborative environments. Deep More ❯
Digital Text products. We build an eclectic set of rich media ingestion technologies, platforms and processes and taking what's possible with digital media to the next level. - Software Support Engineering is a shared services organization responsible for providing multi-faceted application engineering services to multiple Digital product development teams. - Developing Tools, applications, code improvements and scripts to resolve … operational burden of support engineers and Operations - Support engineering and troubleshooting on issues related to the digital platform services and content for various products - Interface with content acquisition, content providers, operations and technical teams to ensure content publishing and delivery as per service level agreements - Production Builds, Tools, and Configuration Management for software product releases and successful deployments. … hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Some of the key job functions of the supportengineer are: - Provide first level of support for tickets filed in Audible - Provide engineering support of our incoming tickets, including extensive troubleshooting and debugging, with responsibilities More ❯
Tata Consultancy Services UK&I Technical Recruiter at Tata Consultancy Services Job Type: Permanent Location: Gaydon, UK Number of hours: Standard Ready to utilise your experience in providing Printer Support? Join us as a Printer SupportEngineer Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just … help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. Gain exposure to innovative … technology. Be part of an exciting team where you will be challenged every day. Fast track your growth with diverse career opportunities internally. The Role As a Printer SupportEngineer , you will be part of the front-line team dealing with and owning all Print issues on behalf of our clients. This role will be to supportMore ❯
Warwick, Warwickshire, West Midlands, United Kingdom
Prodapt (UK) Limited
Role: Operational Systems Support (OSS) Engineer Duration: 3 months, starts with Location: Warwick/Wokingham/Corsham/Farnborough Mode: Hybrid the vast majority of work is expected to be remote however there may be occasional travel to customer sites. Candidate expected to start the role immediately hence look for Immediate Starters ONLY Candidiate should be SC Eligible … centre network build. Job specs: As part of the OSS Operations team, improve service and customer focus and ensure that relevant parties are kept informed throughout any engagement. Own support of the OSS applications; manage the resolution of fault tickets and the progress of general administration duties as required. Pass to 4th line support where required. Carry out … the resolution of fault tickets and application administration where required on the OSS estate. Work with other IT teams to develop standard fixes for use by 1st line support and front line colleagues to reduce volume of tickets into 2nd line and IT support as a whole. Proactively manage the applications supported to increase the reliability and quality More ❯