6 of 6 Support Engineer Jobs in Shropshire

showcase your technical expertise while working with cutting-edge technology? This is your chance to join a thriving organisation that is revolutionising the way businesses communicate. As a Technical Support Engineer , you'll be part of a dynamic team dedicated to delivering innovative solutions and ensuring exceptional customer satisfaction. This role offers the perfect platform to develop your … to take your career to new heights. What You Will Do: - Diagnose and resolve complex technical issues, implementing effective long-term solutions to ensure continuous service performance. - Provide expert support for broadband, routers, access points, and Hosted Voice solutions, guaranteeing an outstanding customer experience. - Perform remote installations of cloud-based telephony systems and manage upgrades for existing customers. - Analyse … and troubleshoot software, hardware, and networking problems across a variety of systems. - Deliver training and onboarding support for users, empowering them to make the most of their systems. - Collaborate with your team to share knowledge, improve processes, and drive operational efficiency. What You Will Bring: - Experience supporting Internet products such as ADSL, VDSL, FTTC, FTTP, SoGEA, or Ethernet. - Strong More ❯

showcase your technical expertise while working with cutting-edge technology? This is your chance to join a thriving organisation that is revolutionising the way businesses communicate. As a **Technical Support Engineer**, you'll be part of a dynamic team dedicated to delivering innovative solutions and ensuring exceptional customer satisfaction. This role offers the perfect platform to develop your … to take your career to new heights. What You Will Do: - Diagnose and resolve complex technical issues, implementing effective long-term solutions to ensure continuous service performance. - Provide expert support for broadband, routers, access points, and Hosted Voice solutions, guaranteeing an outstanding customer experience. - Perform remote installations of cloud-based telephony systems and manage upgrades for existing customers. - Analyse … and troubleshoot software, hardware, and networking problems across a variety of systems. - Deliver training and onboarding support for users, empowering them to make the most of their systems. - Collaborate with your team to share knowledge, improve processes, and drive operational efficiency. What You Will Bring: - Experience supporting Internet products such as ADSL, VDSL, FTTC, FTTP, SoGEA, or Ethernet. - Strong More ❯

Proactive Personnel are recruiting on behalf of our long-standing client in Telford, who are looking for a Customer Support Engineer to join their team. Whats in it for you? Company events Company pension Gym membership On-site parking Private medical insurance Referral programme Salary: £24,500 - £26,000 per year Key duties and responsibilities will include: Handling … prioritise customer tickets in line with the relevant ticket banding and type Conduct diagnosis of faults and attempt documented fixes appropriate to the fault where escalated to second line support or 3rd party providers End-to-end problem isolation and troubleshooting of service quality issues Work with customers, internal or external, to resolve issues and ensure they have a … assigned daily tasks to ensure optimal network performance and end service for customers Conduct remote installations and be on hand to help train customers where needed Provide any technical support to field sales where complex help is required Provide cover to other areas in the Hosted & Connectivity department where needed Resolve any SIP/VoIP faults, call quality issues More ❯

My nationwide client based in Telford has an urgent requirement for x2 IT Support Engineers to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows imaging, troubleshooting … hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯

Are you an Electrical Apprentice or you have completed an apprenticeship, however seeking an office based role with excellent career prospects? The Sales & Technical Support role will allow you to blend your technical expertise with sales acumen to deliver outstanding service. No qualification but good Electrical knowledge we would still like to hear from you! With a focus on … knowledge of CRM databases. - A proactive, organised, and team-oriented approach to work. This role plays a vital part in advancing the company's mission of delivering exceptional technical support and sales solutions. By fostering strong relationships with internal and external teams, you will contribute to increasing sales revenue and enhancing customer satisfaction. The company values collaboration, innovation, and … role is based in Telford, offering a convenient and accessible location for your professional journey. Interested?: Don't miss out on this exciting opportunity to become a Sales & Technical Support Engineer. Apply today and take the next step in your career! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in More ❯

connectivity cabling, Wi-Fi Device installs, moves, decommissions. Device stock control and asset management Proactive maintenance, user familiarization and guidance. Cable management Smart hands and eyes Liaison with other support teams Essential Skills/Experience Previous experience in a similar role. Familiarity with Point of Sale devices. Familiarity with Cielo and Microsoft tablets, Lenovo/Dell Desktops and Laptops … switches, Routers. Knowledge of Windows operating system and associated technologies Knowledge of peripherals and their maintenance printers, scanners. Be SLA focused and familiar with call management products. Familiarity with support procedures, scripts, and processes. Proven troubleshooting skills. Awareness of Payment Card Industry (PCI) compliance would be desirable. Valid UK Drivers License - Vehicle supplied. Good customer-focus & communication skills. Availability More ❯