Ludlow, Shropshire, England, United Kingdom Hybrid / WFH Options
REDTECH RECRUIT
Cloud SupportEngineer An exciting opportunity has arisen for a Cloud SupportEngineer to join a well-established and forward-thinking technology company, delivering innovative software solutions to clients across multiple sectors. You’ll play a key role in ensuring cloud platforms remain secure, stable, and high-performing, while driving automation and process improvements. This is … in the office, with the rest working remotely. Location: Shropshire – hybrid, 2 days per week in the office Salary: £45,000 - £55,000 benefits performance bonus Requirements for Cloud SupportEngineer: Commercial experience managing Azure and AWS environments Skilled in writing and managing infrastructure as code using Terraform Proficient with Ansible and confident in maintaining clean, efficient playbooks … with SQL Server, SMTP, IIS, and CI/CD pipelines Knowledge of cloud security standards such as ISO27001 and PCI-DSS Experience using ticketing systems (e.g. Jira) and improving support workflows Excellent communication skills, able to explain technical concepts to non-technical stakeholders Passion for automation and an openness to exploring AI tools to streamline operations Beneficial experience: Knowledge More ❯
Job Title: Unified Communications (UC) SupportEngineer Location: Telford Salary: 26,000 per annum + Quarterly KPI Bonus Are you passionate about technology and customer service? Do you have experience in telecoms, networking or Unified Communications and enjoy troubleshooting and problem-solving? We're looking for a motivated Unified Communications SupportEngineer to join our support team in Telford. What You'll Be Doing Deliver high-quality technical support to business customers via phone, email, and remote tools Assist with the setup, configuration, and troubleshooting of business internet and hosted telephony systems Diagnose and resolve issues related to call quality, system configuration, registration failures, and hardware/software problems Provide guidance on standard procedures … and escalate more complex issues to senior engineers Proactively suggest improvements to support tools, documentation, and processes What You'll Need 1-3 years of technical support experience (preferably within telecoms or UC environments) knowledge of hosted telephony, IP networking, and connectivity (e.g. routers, VoIP) Familiarity with UC platforms such as Gamma Horizon , Cisco Webex , iPECS , or similar More ❯
Telford, Shropshire, West Midlands, United Kingdom
Nextech Group Limited
Job Title: Unified Communications (UC) SupportEngineer Location: Telford Salary: £26,000 per annum + Quarterly KPI Bonus Are you passionate about technology and customer service? Do you have experience in telecoms, networking or Unified Communications and enjoy troubleshooting and problem-solving? We're looking for a motivated Unified Communications SupportEngineer to join our support team in Telford. What You'll Be Doing Deliver high-quality technical support to business customers via phone, email, and remote tools Assist with the setup, configuration, and troubleshooting of business internet and hosted telephony systems Diagnose and resolve issues related to call quality, system configuration, registration failures, and hardware/software problems Provide guidance on standard procedures … and escalate more complex issues to senior engineers Proactively suggest improvements to support tools, documentation, and processes What You'll Need 1-3 years of technical support experience (preferably within telecoms or UC environments) knowledge of hosted telephony, IP networking, and connectivity (e.g. routers, VoIP) Familiarity with UC platforms such as Gamma Horizon , Cisco Webex , iPECS , or similar More ❯
My nationwide client based in Telford has an urgent requirement for x2 IT Support Engineers to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows imaging, troubleshooting … hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯
