1 to 25 of 48 Support Engineer Jobs in the West Midlands

Technical Solutions Engineer/IT Support Engineer The COMPANY With over 20 years of experience our Client are pioneers in AI-powered digital pathology software and services. They are the acknowledged global leaders in supplying this specialist software to the life sciences sector, allowing them to analyse and interpret slide images. The ROLE Due to an internal … promotion they now require a Technical Solutions Engineer/IT Support Engineer to join their team. Working from home the Technical Solutions Engineer will be responsible for configuring and installing my Clients software for their customers. Working from home the Technical Solutions Engineer will; Handle software-related requests Analyse software related issues and propose solutions … issues Manage software and database migrations Advise customers on hardware and software configurations and implementation Develop customer relationships through professional and dependable interactions The PERSON The right Technical Solutions Engineer/IT Support Engineer candidate will be an intelligent and dynamic individual who wants to develop their career further within this progressive organisation; Experience as an IT More ❯

1st Line Support Engineer– Coventry We're excited to be partnered with a successful and well-known customer who are looking for support with unboxing and rolling out of 120 desk office set up. Primary day to day responsibilities: Perform IMAC's on 120 desk – 2 monitors, 1 keyboard & 1 mouse per desk Perform incident investigation and … testing the set up and connectivity. Perform scripted PC builds when required. Essential Experience: Extensive experience within a technical support environment Experience setting up large amounts of hardware. Previous experience in 1st line support roles Experience testing networking delivery Exceptional communication The role will require the successful 1st Line Support Engineer to work at their Coventry … site for the duration of the contract working Onsite 5 days per week. Role details: Job role: 1st Line Support Engineer Job Type: Contract IR35 status: Inside IR35 Location: Onsite in Coventry This role would suite 1st Line support Engineer, 2nd Line Support Engineer, Desktop Support Engineer, Office Set up Engineer More ❯

Technical Support Engineer Stone, Staffordshire £26k - £30k Monday to Friday 8:30pm – 5pm (1 hour lunch) This is a fantastic opportunity for an experienced Technical Support Engineer to join a thriving team and company based in Stone, Staffordshire, who I honestly just love recruiting for. You will be working as part of an award winning (I … a supportive and forward-thinking work culture. It is somewhere where you will be proud to work, and they ensure all their staff feel valued. Role: As the Technical Support Engineer, based in Stone, Staffordshire you will provide first hand support in diagnosing and troubleshooting IT issues, including hardware complications, software faults, as well as system and … network problems – your role, as the Technical Support Engineer, will be key to ensure that the company remains operational. Being a first point of contact for technical support (face to face, calls and messages), is also key within the role of Technical Support Engineer. Within the position of Technical Support Engineer, based in Stone More ❯

Technical Solutions Engineer/IT Support EngineerThe COMPANYWith over 20 years of experience our Client are pioneers in AI-powered digital pathology software and services. They are the acknowledged global leaders in supplying this specialist software to the life sciences sector, allowing them to analyse and interpret slide images.The ROLEDue to an internal promotion they now require a … Technical Solutions Engineer/IT Support Engineer to join their team. Working from home the Technical Solutions Engineer will be responsible for configuring and installing my Clients software for their customers.Working from home the Technical Solutions Engineer will;* Handle software-related requests * Analyse software related issues and propose solutions* Troubleshoot software* Identify root causes of … IT related issues* Manage software and database migrations* Advise customers on hardware and software configurations and implementation* Develop customer relationships through professional and dependable interactionsThe PERSONThe right Technical Solutions Engineer/IT Support Engineercandidate will be an intelligent and dynamic individual who wants to develop their career further within this progressive organisation;* Experience as an IT engineer More ❯

Next Generation are currently recruiting for a IT Support Engineer to work with a well-established engineering company based near Halesowen. As the IT Support Engineer you will be responsible for overseeing IT systems and assets, assisting with upgrades and fixes whilst providing support where needed. The ideal candidate will have experience and knowledge of … hardware, software, network maintenance , and industry trends to keep the client up to date with growing demands. Working hours for the IT Support Engineer: Monday - Friday 8.30am - 17:00pm (some flexibility offered) What’s on offer for the IT Support Engineer: Salary up to £35,000 p.a. On-site parking Company Pension 33 days holiday (inclusive … of bank holidays) Duties of the IT Support Engineer: Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware Handle business-critical IT tasks and system improvements Enable faster and smarter business processes and employee productivity Research and evaluate emerging technologies, hardware, and software Serve as the subject-matter expert More ❯

Technical Solutions Engineer The COMPANY With over 20 years of experience our Client are pioneers in AI-powered digital pathology software and services. They are the acknowledged global leaders in supplying this specialist software to the life sciences sector, allowing them to analyse and interpret slide images. The ROLE Due to an internal promotion they now require a Technical … Solutions Engineer to join their team. Working from home the Technical Solutions Engineer will be responsible for configuring and installing my Clients software for their customers. Working from home the Technical Solutions Engineer will; Handle software-related requests Analyse software related issues and propose solutions Troubleshoot software Identify root causes of software problems Conduct software testing and … issues Manage software and database migrations Advise customers on hardware and software configurations and implementation Develop customer relationships through professional and dependable interactions The PERSON The right Technical Solutions Engineer candidate will be an intelligent and dynamic individual who wants to develop their career further within this progressive organisation; Experience as an IT engineer, Technical Solutions Engineer More ❯

Our top telecommunications client is looking for an Operational Support Engineer to work on a permanent basis in and around Stoke-on-Trent Our Client has a requirement for a Operational Support Engineer, who will be required to work on a permanent basis in Stoke-on-Trent. Role Purpose: The role of Ops Support Engineer will support end to end management of our FTTP network including understanding the network build, maintenance, repair and connections. You will support the growth, quality, and health & safety standards of our network. The day-to-day responsibilities involve supporting build teams across multiple build partners, completing maintenance and repairs activities, deliver in premises installations, liaise with local … authority inspectors, and ensuring Freedom Fibre continues to deliver to our customer to the highest quality. Job Role Responsibilities: Coach and support build and installation partners, ensuring the high standards of the network are maintained and contractual obligations are met Conduct site audits of build and install partners. Carry out installations in residential and business premises. Undertake pre-installation More ❯

Our top telecommunications client is looking for an Operational Support Engineer to work on a permanent basis in and around Stoke-on-Trent Our Client has a requirement for a Operational Support Engineer, who will be required to work on a permanent basis in Stoke-on-Trent. Role Purpose: The role of Ops Support Engineer will support end to end management of our FTTP network including understanding the network build, maintenance, repair and connections. You will support the growth, quality, and health & safety standards of our network. The day-to-day responsibilities involve supporting build teams across multiple build partners, completing maintenance and repairs activities, deliver in premises installations, liaise with local … authority inspectors, and ensuring Freedom Fibre continues to deliver to our customer to the highest quality. Job Role Responsibilities: Coach and support build and installation partners, ensuring the high standards of the network are maintained and contractual obligations are met Conduct site audits of build and install partners. Carry out installations in residential and business premises. Undertake pre-installation More ❯

2nd Line Support Engineer | Stratford-Upon-Avon | £30,000 Oscar Technology has partnered with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 2nd Line Support Engineer to join their team. Job Description As a 2nd Line Support Engineer, you will play a crucial role in the company's effective delivery … and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as … perk's platform, featuring discounts on fitness memberships, dining, shopping, and more. Health reimbursement plan. Electric vehicle leasing program. Complimentary parking. Numerous training and professional development opportunities. 2nd Line Support Engineer | Stratford-Upon-Avon | £30,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do More ❯

3rd Line Support Engineer | Stratford-Upon-Avon | £40,000-£45,000 Oscar Technology has partnered with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 3rd Line Support Engineer to join their team. Job Description As a 3rd Line Support Engineer, you will play a crucial role in the company's … and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as … perk's platform, featuring discounts on fitness memberships, dining, shopping, and more. Health reimbursement plan. Electric vehicle leasing program. Complimentary parking. Numerous training and professional development opportunities. 3rd Line Support Engineer | Stratford-Upon-Avon | £40,000/£45,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about More ❯

Technical Support Engineer Staffordshire Job Title: Technical Support Engineer Location: Staffordshire Pay rate: From £26,000 per annum (DOE) Schedule: Monday to Friday, Full Time (Hybrid working available) Priority Recruitment are excited to present a fantastic opportunity for a Technical Support Engineer to join a growing UK business based in Staffordshire. This is a … brilliant chance to step into a hands-on IT support role with a company that blends professionalism with purpose. You'll play a key role in keeping the systems and networks running smoothly, ensuring the wider team is set up for success. Its perfect for someone passionate about tech, whos looking to make a real impact in a business … issues Troubleshoot hardware, software, and network faults Work closely with an external IT partner for more complex problems Manage IT inventory and maintain all systems and equipment across teams Support GDPR compliance and assist with Cyber Essentials accreditations Contribute to system/process improvements and identify new tech solutions Liaise with suppliers and support automation/CRM projects More ❯

Role: Senior IT Support Engineer Location: Malvern (Hybrid Working) Salary: Up to £40,000 DOE Looking for that next step in your IT support career? Ready to lead support operations while also getting involved in exciting, hands-on project work? We’re working with a long-standing client, a well-established UK business with a reputation … for treating its staff like family, to help them find a Senior IT Support Engineer to join their team. You’ll be based in Malvern, working directly with the IT Manager in a small, supportive team where your voice and ideas will be heard. This role is a brilliant fit for someone currently working in 2nd/3rd … Line Support or on a Service Desk, who’s hungry for more ownership, project exposure, and the opportunity to shape IT from the inside out. The Role: This isn’t just another support job. It’s a chance to step into a senior role, leading the day-to-day support function while helping complete and maintain a More ❯

NEW CONTRACT OPPORTUNITY WITH AN ESTABLISHED IT CONSULTANCY FOR A 2ND LINE SUPPORT ENGINEER WITH DV SECURITY CLEARANCE Job Title: DV Cleared 2nd Line Support Engineer Location: Birmingham (On-site) Contract Type: Contract (Inside IR35) Duration: 6 month rolling contract Clearance Required: Active DV (Developed Vetting) Working Pattern: Full-Time, On-Site To apply, email: Daily … rate up to £200 Overview: We are seeking a highly skilled 2nd Line Support Engineer with active DV clearance to join our client's team in Birmingham. This is a full-time, on-site role supporting a secure environment and requires a candidate with a strong technical background and the ability to work under pressure. Key Responsibilities: Provide … 2nd line technical support across a secure infrastructure Troubleshoot and resolve hardware, software, and network issues Escalate complex problems to 3rd line or specialist teams where necessary Maintain documentation and update support tickets Support patching, upgrades, and deployments as needed Ensure compliance with security protocols and standards Essential Skills & Experience: Active DV clearance (Developed Vetting - essential) Proven More ❯

ICT Service Support Engineer Salary - £29,093 - £32,654 (Grade 5) Hours - 37 hours per week Contract type - Fixed Term 24 Months Full UK Driving License Required Workstyle - on location The City of Wolverhampton Council is seeking to strengthen its ICT service by recruiting a Service Support Engineer to join our dynamic and forward-thinking team. … This is an exciting opportunity to join a fast-paced support team that thinks out of the box. Our aim is to provide exceptional services, including advice, support, and implementing solutions for various customers in an enterprise environment. The Service Support Engineer will be part of a professional, friendly, and energetic team. You will have the … ability to champion a culture of change and improvement, providing 1st and 2nd line ICT support to 4,500 customers, including maintaining and supporting equipment, software, and services. You must have excellent customer service and communication skills, with the ability to relay technical information to diverse audiences. Recent experience in an ICT support environment delivering 1st and 2nd More ❯

This is a fantastic opportunity for an IT Support Engineer to join a rapidly-expanding IT Service Provider as they scale following a range of exciting client acquisitions. The role will be support-focused, where you will get the chance to work daily with a wide variety of the most cutting-edge technologies, and really up-skill … yourself within the field of IT Support within an MSP. Client Details Michael Page are proud to once again be the exclusive recruitment partner for this growing Managed Service Provider, as they continue to offer expert technology solutions to a growing client base across the UK. The business are still family-owned, and have the combination of the flexibility … established team, that really thrives within a collaborative, close-knit culture that promotes an environment that really gets the best out of its technical specialists. Description As the IT Support Engineer, you will sit within the Helpdesk team, providing expert 2nd and 3rd Line level technical support project services for the company's customer base. Your responsibilities More ❯

2nd Line IT Support Engineer - Coventry - £27K-£30K A 2nd Line IT Support Engineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required to join a close-knit MSP to support their school-based clients. DBS checks will be undertaken before starting this role. This is an autonomous, flexible … team from the head office. No two days are the same, visiting different sites mainly around Coventry and surrounding areas (Rugby, Leamington Spa) Key Skills Required: Previous escalation IT Support within the Education industry (essential) Windows Server administration & troubleshooting Office 365 Admin, Exchange Active Directory General networking troubleshooting - TCP/IP, DNS, DHCP Mobile device support - iOS/… a customer-facing role working with a approachable, friendly and supportive management team. As a business, they are company-wide a team of 15 who encourage active learning and support their staff to develop towards their goals through on the job and online learning. Roles and responsibilities: Serve as the IT technical support contact for your designated locations More ❯

Technical Support Engineer Ellesmere Up to 40,000 Plus an excellent benefits package Join a team where your engineering skills directly support cutting-edge automation and technology. We're looking for a Technical Support Engineer to play a hands-on role supporting a full range of advanced machinery and management systems. If you thrive on … and want to see the real-world impact of your work - this could be the opportunity you've been looking for. What You'll Do Provide high-level engineering support for automated and conventional systems and precision technologies. Troubleshoot and resolve issues via helpdesk (including participation in a rotating 24/7 support schedule). Lead the commissioning More ❯

2nd Line Support Engineer | Permanent £30,000–£35,000 | Coleshill (West Midlands) | Hybrid This is a full-time, permanent role with a growing IT Managed Service Provider that’s expanding its technical support team following continued growth and investment. You’ll join a collaborative team of 12 engineers, providing support to a wide range of customers … update the ticketing system, ensuring all issues are logged accurately with timely progress updates Respond to service desk calls and tickets, prioritising 2nd line issues and providing effective technical support Take ownership of escalations from 1st line technicians, resolving more complex technical problems efficiently Provide on-site support to customers when required (mileage and expenses paid) Key Requirements … Previous experience in an MSP or similar fast-paced support environment Strong knowledge of Windows 10/11, Office 365, Azure AD and Intune Proficient in Active Directory administration and troubleshooting Good understanding of virtualisation technologies (VMware, Hyper-V) Familiarity with PBX systems, firewalls, routers and switches Experience with backup solutions and data recovery practices Excellent communication skills and More ❯

IT Support Engineer Worcester (On site 5 days per week) £35,000 - £45,000 Chapman Tate Associates is proud to be partnering with one of our longest-standing clients—a recognised leader in the logistics industry with deep roots in the Worcester area. As they continue to invest in their technology infrastructure, we’re now looking to bring … an experienced IT Support Engineer into their thriving team. About the Role This is a fully on-site position , perfect for someone who enjoys rolling up their sleeves and being hands-on with systems, hardware, and users daily. You’ll be part of a close-knit IT function where your contributions will be integral to the smooth running … of operations across the business. What You’ll Be Doing Providing end-to-end IT support across the company’s infrastructure Monitoring and managing Windows environments (including Azure AD & Microsoft 365) Handling network protocols—particularly DHCP and DNS configuration and troubleshooting Working closely with internal teams to solve issues quickly and efficiently Supporting on-site hardware, software installations, and More ❯

Desktop Support Engineer - London Salary up to £35,000-40,000 A leading London client seeks a Desktop Support Engineer to handle all IT queries for office visitors, including the Tech Leadership team. The role requires strong communication skills, the ability to work under pressure, and expertise in Intune, AutoPilot, and other MS tools to support … depth expertise in PC hardware setup and configuration. Solid understanding of networking concepts such as LAN, WAN, and VPN. Demonstrated ability to lead small-scale projects related to desktop support for personal computers and peripherals. Strong analytical abilities. Excellent communication skills and professional telephone etiquette. Prior experience on an IT Service Desk. Genuine enthusiasm for information technology and a More ❯

Description Our Global Market Leading Client is looking to recruit a Permanent ITSM Support Engineer- Remote. £50k-£55k. Key Role Responsibilities Responsibilities: • Platform Administration - Oversee the configuration, optimisation, and administration of the ITSM/Case Management tool, ensuring they are up to date, secure, and tailored to meet the organisations ever-evolving needs. • Service Design - Scope requirements, implement … Reporting - Create and maintain detailed documentation for all ITSM processes and produce regular performance and compliance reports and develop the ITSM Knowledge Base. Develop custom reports and dashboards to support business decision-making. • User Support and Training - Provide training and support to users of the ITSM platform, fostering a culture of self-service and knowledge-sharing. Essential … skills to articulate technical information clearly to various stakeholders. • Collaboration - Strong Interpersonal skills for building relationships across teams and driving process improvements. • Certifications: o ITIL Certification Job Title: ITSM Support Engineer Location: Birmingham, UK Rate/Salary: .00 GBP Yearly Job Type: Permanent Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. More ❯

team, that really thrives within a collaborative, close-knit culture that promotes an environment that really gets the best out of its technical specialists. Job Description As the IT Support Engineer, you will sit within the Helpdesk team, providing expert 2nd and 3rd Line level technical support project services for the company's customer base. Your responsibilities … recovery. This will include areas such as Office365, Active Directory, Windows Server administration, as well as covering areas such as TCP/IP, LAN/WAN/SD-WAN support for customers, amongst other areas. You will troubleshoot as an escalation point for the 1st Line team, and have the opportunity to help guide and support junior members … of the team. In addition to the core support elements, you will partner closely with senior engineers and project implementation specialists, and have the chance to grow your skills into project-based work over time. The role will be site-based at the company's Coventry head office, but as your experience grows, you will also have the chance More ❯

SCADA System Support Engineer When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and … protected 24/7. Reporting into the Applications Team Leader, you will provide technical system support service that ensures all applications are running to their optimum performance and that all departmental Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are met. A detailed understanding of how the SCADA system application operates and communicates with its controlled assets is … Producing clear and concise defects reports. - Understanding and adhering to all system and service policies, procedures and processes. - Proactively engaging with all members of the System Management Team to support a continuous improvement program for the SCADA system and the service provided with the customer. - Maintaining application security by deployment of system patches. - Diagnosing and problem-solving complex issues. More ❯

SCADA System Support Engineer When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and … protected 24/7. Reporting into the Applications Team Leader, you will provide technical system support service that ensures all applications are running to their optimum performance and that all departmental Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are met. A detailed understanding of how the SCADA system application operates and communicates with its controlled assets is … Producing clear and concise defects reports. - Understanding and adhering to all system and service policies, procedures and processes. - Proactively engaging with all members of the System Management Team to support a continuous improvement program for the SCADA system and the service provided with the customer. - Maintaining application security by deployment of system patches. - Diagnosing and problem-solving complex issues. More ❯

PLC HMI Automation Support Engineer Midlands A Control Systems Company, whose Engineers support a wide range of manufacturers, factories, and maintenance teams, solving PLC control systems problems on site. Industrial automation is increasing across the UK, so these PLC Engineers are in demand- and we need to add to the team. We have a vacancy for an … extra Automation Support Engineer covering the Midlands Birmingham, Coventry, Leicester, Northampton, Kettering many customer sites around here, so all would be a good place to live and go to site from home. The PLC Systems Engineers go to site to help the maintenance engineers by fault finding using the PLC, using your ability to fault find using the … the PLC as a diagnostic tool to find the loose wire, the fogged over sensor, the reason why the machine stopped- and rectify it. You're probably a Maintenance Engineer you ve worked with one of the main PLC s (such as Siemens TIA Portal, S7, WinCC, or Allen Bradley, Omron, Mitsubishi for example). You don t need More ❯